Electrical System Problems of Land Rover Range Rover Sport - part 1

The contact owns a 2022 Land Rover Range Rover Sport. The contact stated that while operating the vehicle, the message "electrical battery charging fault" was displayed, and the battery warning light was illuminated. The contact referenced NHTSA campaign number: 26v248000 (electrical system); however, the VIN was not included in the recall. The vehicle was towed to an independent mechanic, where the alternator was replaced, and the vehicle was able to start; however, the mechanic determined that the failure was related to an unknown converter. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.

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The keyless vehicle module security system on my 2023 Range Rover Sport deactivated both of my Smart keys simultaneously without any warning or alert. The vehicle locked itself while both keys were inside and completely disabled them both at the same time, leaving my vehicle totally inoperable. I had no way to start or operate my vehicle. There was no warning light, no alert on the dashboard before this happened, and no information provided at purchase that this could ever occur. The only message displayed on the dashboard after the fact was refer to handbook Smart key deactivated. I am a single father with dependents and this is my only vehicle. I was left completely stranded at my home with no transportation for multiple days. This is a known and documented design defect affecting all Jaguar Land Rover vehicles manufactured from 2022 onwards. The vehicle has been inspected by Land Rover alexandria dealer located at [xxx] . The dealer confirmed the issue and quoted me $3,000 to replace the keyless vehicle module hardware. After I filed a bbb complaint and contacted Land Rover corporate the price was reduced to $640. My vehicle is a 2023 model and is still under full factory warranty. Land rover corporate has an open case on this matter under case number xxx no other vehicle manufacturer allows their own security system to completely strand the owner with no warning and no safeguard. This is a serious safety defect because it can strand drivers in dangerous locations at any time without notice information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owns a 2019 Land Rover Range Rover Sport. The contact stated that while driving approximately 65-70 mph, the contact believed that the battery warning light was illuminated before the vehicle shut off. The steering wheel became inoperable. The contact was able to pull over to the median, where an independent mechanic attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to vex european, where an unknown diagnostic result was retrieved, and the vehicle was repaired. The contact later became aware of NHTSA campaign number: 26v248000 (electrical system) online and associated the failure with the recall; however, the VIN was not included. The manufacturer was contacted and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 72,000.

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Vehicle: 2019 Land Rover Range Rover Sport hse while driving approximately 65-70 mph, a red battery/charging warning appeared instructing me to pull over immediately. Within approximately 3-5 minutes, the vehicle rapidly lost electrical power and became completely disabled while driving. Everything in my car started shutting down; no air, no lights, no steering. Steering and vehicle functions became inoperable and the vehicle required towing. The repair facility diagnosed a charging-system malfunction. Diagnostic notes stated the alternator was only producing approximately 11. 2 volts and was not charging the battery. The repair facility also documented that the alternator was saturated in engine oil due to leaking valve covers and oil filter housing components. Repairs included replacement of the alternator, valve covers, oil filter housing, gaskets, coolant-related components, and associated labor under Land Rover repair procedures. I am submitting this complaint because the sudden loss of electrical power while driving at highway speed created a serious safety concern. The only thing that saved me for an accident is the high speed I was traveling coasted my car to the exit as an 18-wheeler truck was on the side and behind me.

Back-up camera malfunctions periodically. They tried to fix it, but it is still happening. When I put it in reverse, it says "cameras not available. " it creates a risk for me as I am used to parallel parking using it, or when I am coming out of my garage, among other places and times. It is unpredictable - sometimes it happens several times a day, then it doesn't happen for a few days. There must be a way to fix this for good. It has never happened with several other cars I used for a long time.

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The alternator on my vehicle (DC to DC convertor) went while driving home with only one sensor prompting me to turn back around and head home to be safe. The car essentially died and power steering was lost. There were no prior warnings or indicators of an issue. I had 15 minutes to make it back home. The car died in intersection, luckily at corner of my street and folks had to help push it into the driveway. Having searched for a replacement, there are no after market options, no used options, and my mechanic was told we are customer 30,335 as thousands of owners are experiencing this very same problem. The estimate weight time for the part was 3 months, at the least. So, we are stuck with an invaluable car, sitting for three months, and forced to pay storage fees at the mechanic shop as well as keeping current on the monthly car payment.

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Vehicle was operating normally on interstate traffic at 70mph when vehicle suddenly flashed "charging system fault" and the vehicle then would not accelerate and dropped to 25 mph. Trying to exit the interstate and vehicle went into limp mode and battery icon showed up. Had to be towed to range rover dealership range rover said the issue was a DC / DC converter. They replaced this and are now saying the bisg alternator is at fault. Repairs will be close to 8k without a confirmation this will be the fix. Not comfortable driving the vehicle even with the 'fix. " a vehicle "dying" on the interstate at interstate speeds is dangerous. The problem is known on the internet and by range rover. Not sure if component has been inspected. 2021 Range Rover Sport 53k miles.

The DC/DC converter went out. While driving [xxx], all the warning lights came on, no abs, no front collision warning and all other safety warnings lights flashed. Immediately after the lights came on vehicle completely shut down while driving leaving me stranded in the street in greenwood, ar. I had my vehicle towed to the dealership. Land rover was already aware of the DC/DC converter issue but told me it was the battery which I paid to have replaced. I drove my vehicle home from the dealership. After arriving home my vehicle would not lock. I contacted the dealership and was advised to bring it back in when they had an appt in 3 weeks. I could not drive my vehicle due to not being able to lock it. While driving the vehicle to the dealership to get repaired because it would not lock, my vehicle shut down this time leaving me stuck in a blind spot on a rural highway (55mph speed limit) with no where to pull over due to deep drainage ditches on the shoulder. For two hours I had to wave at vehicles letting them know there was a dangerous hazard in the road (my vehicle) while waiting for the tow truck. My vehicle was again towed to the dealership, 126 miles away. It was at this time I was advised by the service advisor later confirmed by the general manager, Land Rover had an ongoing problem with the DC/DC converters. My vehicle has been at the dealership since February 9, 2025 because they do not have the DC/DC converter available. The dealership does not provide loaner vehicles. I have since researched the internet and found numerous articles and other complaints regarding the DC/DC converters going out in Land Rover vehicles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Dash message shown electrical system fault, vehicle shut down completely in less than 30 min. Upon a jumpstart, the vehicle would only run for less than a minute before complete shutdown. Dealership towed vehicle, and states problem with DC converter.

I was driving my vehicle when suddenly I got a "electrical fault has been detected pull over safely" error message. At that time the everything is still running and working. I pulled over safely and shut off the car. I restarted it and it said "low battery, start engine". It was really cold and I imagine as the car kept running, that will recharge the battery. I continued to drive (cautiously on local streets) and about 20 mins later, certain electrical features like lane assist and traction control was not available. A few minutes later, more and more systems were being turned off. Eventually, the car's engine died and there was no electric power to the car. I lost steering and brakes. Everything in the car was electronically controlled. The car rolled to a stop but I was not even able to use my hazard lights. Luckily, it was during the day and I was able to roll to a stop and call for help. This is a safety concern if my engine stopped and I was in the middle lane of a highway. I'm unable to steer, brake, or show signs that I'm in trouble to those behind me. The car was eventually towed to a Land Rover dealer and the service rep said I would need my 48v to 12v DC to DC converter replaced. She has at least 10 other vehicles with this issue. The way the car is designed, when the engine is running, it's powering a 48v battery. The 48v battery then converts the electricity to 12v for all the components of the car. In my case, when the engine was running, it was not able to recharge the 12v battery at all. In a vehicle where everything is controlled electronically (even the door handles), there should be a failsafe so the 12v battery can be charged when the engine is running but the DC to DC converter doesn't work. This is a serious safety concern if this happened I needed to avoid hitting pedestrians. The horn won't work and I can't roll my window down to yell.

While traveling at highway speeds, the vehicle suffered a sudden and total loss of motive power (high-speed stall) without prior symptoms. A "charging system fault" message appeared seconds before the engine and all critical electrical systems shut down. This failure occurred in active traffic, resulting in the immediate loss of power steering and electronic braking assistance, creating an imminent collision risk for the occupants and surrounding motorists. Component failure: the authorized dealer confirmed the failure of the DC-DC converter (original part lr176476), which regulates the 48v-to-12v charging cycle. The component is currently held by the dealer and available for inspection. The failure caused a secondary total depletion of the 12v battery, rendering the vehicle's safety lighting and hazard signals inoperable. Manufacturer awareness: the dealer confirmed the original part has been discontinued and superseded by a revised design (part 433123472) due to known defects. Furthermore, the dealer stated that multiple other vehicles are currently grounded at their location awaiting the same backordered safety component. There is currently no estimated time of arrival for the revised part, leaving the vehicle indefinitely sidelined due to a systemic manufacturing flaw.

48v dcdc converter failed leaving car with no power or option to move safety to the side of the road. Part currently backordered due to a high amount of failures.

Vehichle completely shut off while driving in middle of road. All power was cut to vehicle, luckily I had foot on the break at the time at a stop light. Was dead in the intersection, required a tow to dealership. The dealer confirmed it was a DC/DC electrical failure that had my mild hybrid engine not working. Basically communication with the gas engine stopped and vehicle died after draining the battery.

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My 2011 Range Rover Sport hse experienced a severe fuse box failure. Fuses f15, f18, and f20 melted, causing wiring damage and disabling multiple systems. This failure appears to be due to a design or manufacturing defect and poses a serious fire hazard, putting the vehicle and occupants at risk. Upon research, it appears that almost every Range Rover Sport (lr3/320) from 2010–2013 suffers from this issue, indicating a widespread, systemic problem rather than an isolated incident. Request: I formally request that Land Rover and/or NHTSA investigate this safety defect and consider issuing a recall for all affected vehicles immediately. I can provide photographic evidence of the damaged fuse box if needed. Sincerely, [xxx] phone: [xxx] email: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The red light (electrical failure) popped up. Next the car essentially shut down - while on the road - luckily it was on a side road so no collision / personal injury occured although it could have been a disaster. After waiting in 10 degree cold, I towed the vehicle to range rover and upon testing next day, I was notified that its a defective DC/DC converter. There is no eta on when the vehicle will be fixed as the part is on back order as this appears to be a systematic failure across a number of Land Rover makes and models. Dealership suggested this should be a wide spread recall. In the meantime, range rover knew of this issue. Dindt notify me (or anyone) and put our lives in danger. And have no means to fix the issue given the part is on backorder.

Electrical failure of DC to DC converter, confirmed by manufacturer while driving on the highway I got an error message and immediately afterward the entire car shut down. No power steering, no brakes, no lights or hazards, no airbag. I was able to stop the car by gliding into an embankment in the left hand lane of the highway. Was towed to the dealership. Only by luck was my car not hit from behind or cause an accident behind me as I had no ability to put the hazards on. Called 911 several times to assist but they did not come during the two hours I was on the highway. This issue has been reported in other Range Rover Sports 2023 I had a recent full checkup of the car within the last month.

As I was driving along a red light came on and within 20 minutes my whole car , electronics and everything shut down on the turnpike and I could barely get off the road and was scared to death it was completely dead. I had to call turnpike assistance and a flatbed tow truck loaded up my car and it was taken to a dealership I had to have the mhev DC/DC converter replaced and at an extremely huge cost of 2321. 78. In wayne PA.

My 2022 Range Rover Sport had a charging system fault detected warning light come on out of the blue. 5 mins late power steering was not working, then out of nowhere the car died in the middle of a dangerous intersection. It had to be towed 25 miles to where it is under warranty. The DC convertor part s back ordered and there is no date for when it will be available. It has already been a month, with a prediction from the dealer of 4 to 6 more weeks, and no loaner available. It is happening to so many of the cars, they need to call a recall, it is so dangerous.

Vehicle experienced sudden and complete shutdown while driving immediately after crossing railroad tracks. Dashboard warning displayed “battery failure. ” vehicle would not restart and would not shift into neutral, leaving it immobilized in traffic. Police department called and traffic was managed by 2 police officers. Vehicle was stuck on roadway and required manual override procedure (unknown to owner) to shift into neutral before being pushed off roadway. Vehicle was towed 250 miles. Dealership has indicated hybrid battery/system failure and ordered replacement battery. Concern: sudden total loss of propulsion and inability to shift into neutral creates serious roadway safety hazard. If this had occurred seconds earlier, vehicle could have been immobilized directly on railroad tracks. Request investigation into hybrid battery/system failures causing sudden total shutdown without safe-mode capability.

Dc/DC converter completely failed on the highway. Shut down immediately while driving.

I was driving when an "electrical fault detected" warning came on. The car's instructions were to pull over as soon as possible, as the car's electrical system was draining the battery and the car could shut down within a few miles. We had the car towed to a repair shop where they ran tests on the car and replaced the battery. This did not fix the issue, and they came back a day later to find the brand new battery had drained. I then had it towed to another repair shop who replaced the alternator but that didn't solve the problem so they had it towed to the dealer. The dealer discovered that the DC converter in the car is bad, but said they have 5 cars in the shop with the exact same problem and the part is backordered without an eta. I frequently drive late at night or early in the morning between a small town and a city for work. It's 100 miles each way, most of which is either in mountains with poor cell service or an interstate with a speed limit of 80 mph. During this time of year, the temperatures in this area are often well below freezing. Had this issue happened on one of these drives, I could have very well been stranded with only a few minutes of warning with a high risk of hypothermia or even death. Had it happened on the interstate, the car would have lost complete power, including the steering, endangering not only my life, but my family and anyone else driving nearby. Land rover has acknowledged in their notifications to dealer service departments that this is a known issue, but they have not issued a recall. I strongly believe this is a huge safety risk and that Land Rover should be held accountable for correcting this issue in all affected cars. They are endangering the lives of their customers and anyone who is on the road near Land Rover vehicles. Note: the doc provided in this submission is for an alternator change out that was done because of this electrical issue. The DC converter, which is where the true issue is, will be thousands as well.

As I was driving my vehicle to my residence, the car lost all power. The engine remained ‘on’, and the engine revved if I pushed the gas pedal, but there was zero acceleration. Fortunately I was able to maneuver/coast to a side street and stop my vehicle safely. I also felt fortunate that no car was following closely behind me which could have created a potential rear-end collision threat. I had very little warning that anything was wrong with the car. Approximately 20 minutes prior to the vehicle losing all power, I was driving to a store and parking in its parking lot. The vehicle warned me to not turn it off and the instrument panel showed a warning of ‘electrical fault detected’. Because the car gave me the message to not turn it off, I decided to drive home. I had no idea the car would suddenly lose all power. I still do not know what ‘elctrical fault detected’ means. When I tried to investigate this fault, I was surprised to see that Land Rover Range Rover Sport models from 2023 and 2024 were recalled for this problem. My vehicle is a 2022, and I did not receive a recall notice.

The cars electrical system failed while driving on the highway. It first impacted the traction control, then abs, then put the car into neutral while traveling at 70 mph the highway with no ability to put the car into drive. Fortunately I was able to coast into the breakdown lane before the car completely shut off and put itself in park. Had I not been able to get into the breakdown lane we would have been sitting stalled in the middle of the highway with no flashers p putting me, my wife and kids at significant risk of injury or death with cars and trucks going 70+ mph. The vehicle has been inspected by the dealer and I have been told it is a DC-to-DC converter that has failed and is the cause of the issue. The dealer informed me that this has been a recurring issue for these vehicles and that parts are on backorder due to the volume or orders. At the time of my call they indicated there is a "significant" number of orders nationally for this part. I was fortunate to have been able to get into the breakdown lane but this would have turned out very differently had I not been able to do that. I think others should be warned/aware of this issue.

Since buying this car brand new it’s been nothing but problem after problem. Newest problem is one I’ve been researching and long history of this issue. Needs to be recalled. It’s a dcdc issue very well known parts are on lengthy back order and the cost is astronomical!!! please help !!!.

Over the last few months my warning light for engine coolant appears and says add coolant now. I will add coolant at preferred vendor. Two weeks later my coolant light will appear again saying add coolant now. When I looked myself after that 4th occasion I saw that the coolant tank was in fact empty and my car was not experiencing a sensory or electrical issue. As far as electrical my car volume will turn up and down on its on at sporadic times. I have had a professional take a look and not one service technician mentioned that I may have a possible leak or electrical problem . They just fill my fluids. However, I am certain there is a leak since my tank is empty almost every 10-14 days and my warning light is coming on to verify. I will be going back to land rover for them to do a more thorough inspection.

The component that failed is the charging system alternator on my 2020 Range Rover Sport hst (mild-hybrid). This vehicle has experienced three alternator failures prior to 100,000 miles. The failed alternator and related components are currently in dealer possession and are available for inspection upon request. Failure of the alternator creates a safety risk because loss of charging capability can lead to battery depletion, electrical system shutdown, warning system failure, reduced vehicle functionality, or potential loss of power while driving. Electrical warnings and system faults increase driver distraction and may impair safe operation of the vehicle. The problem has been confirmed and reproduced by an authorized Land Rover dealership, which diagnosed the most recent alternator failure promptly. All maintenance and repairs have been performed exclusively at authorized Land Rover dealerships, with no evidence of owner neglect or misuse. The vehicle is subject to a battery energy control module (becm) recall and related charging system software actions, which affect voltage regulation and the charging architecture that supports alternator operation. The vehicle and charging system have been inspected by the manufacturer’s authorized dealer on multiple occasions. Prior to failure, the vehicle displayed charging system warnings, battery-related messages, and electrical fault notifications. These symptoms appeared before each alternator failure and prompted service visits. Over the past two years, the vehicle has been out of service for approximately 178 days due to repeated electrical and charging-related issues. Given the repeated alternator failures, recall-related charging system involvement, and safety implications of charging loss, this appears to be a systemic electrical defect rather than an isolated incident.

Faulty code p0a7b and p0a1f for the battery energy control module becm was diagnosed. Check engine light appeared and then car shut off at a light when attempting to press accelerator. Was told by dealer the part needed replacement instead of just a software update. A recall was shown in general for my year and type but not specifically for my vehicle. My vehicle should be included with this recall to replace the component.

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •unresponsive or erratic infotainment and dashboard displays •malfunctioning electronic safety features •water pooling near or inside the footwell •warning lights and errors on the instrument panel •intermittent failure of lights, power seats, and other electronic systems this defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e. G. , airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and range rover models, including technical service bulletins (tsbs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under new jersey’s lemon law if this is not resolved.

My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.

Oil leak and coolant leak took it to dealership while under warranty and they claimed no issues even though I saw the stains on my garage floor and had gear shift issues and black out info camera as well. Car under 70k miles and not end of warranty date but is the end of warranty mileage. Didn’t feel safe on the freeway, had power loss when it was time to restart the car and had smoke under the hood which may result in a fire in the engine compartment that could spread throughout the vehicle. This issue has led to power loss and difficulty controlling the vehicle, increasing the risk of accidents.

VIN# [xxx] I reported complaints during all of my routine oil changes that I had a coolant leak and it smelled like something was burning under my hood. I also told them that I had coolant on my garage floor and that my gears were stalling on my vehicle. I reported these issues when my car had under 10,000 miles and again at the 20,000 mile range. They stated they saw no issues or related recalls. I believe I was intentionally lied to because my car was under warranty at the time and they didn’t want to address the issues. I asked for them to check again prior to the expiration of the factory warranty they said they found nothing. I now have 69k miles and the issues that I’m experiencing surely didn’t happen over night/ recently when my oil change light came on another light came on as well. I asked the dealership to look into it but they refused unless I paid $265. I went to another repair shop and the identified several issues (codes) pcm issues that would explain the issues that I reported over the years and none of the recalls were looked into. I purchased my car new during covid and did not have a lot of face to face contact so I thought I purchased the extended warranty and now realize that I did not. I have reported these issues well before the end of the warranty period and believe that my car should be inspected immediately because I now fear for my safety and the safety of my family. I now have the following codes showing on my vehicle: engine p00b0-49 June 7, 2025 11:16 am p3498-86 p2170-11 p21a0-84 p21a1-84 p219f-84 u0080-87 p26cb-72 turbocharger/supercharger boost control b module performance internal electronic failure cylinder 1 deactivation performance signal invalid exhaust pressure regulator vent solenoid control - circuit low circuit short to ground cylinder 5 air-fuel ratio imbalance signal below allowable range cylinder 6 air-fuel ratio imbalance signal below allowable range cylinder 4 air-fuel ratio imbalance signal below allowab information redacted pursuant to the freedom of informatio.

I reported issues with my car stalling, front and rear camera going blank and smoking under my hood, in addition leaking coolant. I immediately requested for the dealership to inspect the vehicle and I smelled coolant and saw the coolant on my garage floor the dealership stated they did not find anything. This occurred during my first oil change at around 6,000 miles. It happed again at the second one as well. I had the same issue when I got my oil changed amongst other issues no issues detected. I went to the dealership to get an oil change and the code p00b0-49 was showing the dealership asked if I wanted to pay $265 to diagnose the vehicle I stated I would not because these issues didn’t happen overnight and there could be potential recalls not addressed when they should have been.

Won't start & battery drain.

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I recently purchased this car 2-3 weeks ago. The control center screens go out with no rhyme or reason as to why. When this happens, controls of the vehicle are no longer accessible and the safety cameras/safety sensors no longer visible nor alert to pedestrians and other points of collision. This is extremely dangerous when it happens while using those safety features. There is never a warning and it can happen anytime. I can not make it happen, it just happens and when it does, it puts many in danger. The car can be inspected and has not been by anyone. The car has approx 56,000 miles. This has happened two times since purchasing it. I have been told this was an issue on this model and there was a recall at some point for some vins, but from what I can tell, not mine, but mine is having the same issues.

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I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover carlsbad for an n808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: issue was present or diagnosed before the recall work. *damage occurred immediately after. *Land Rover carlsbad refuses to accept responsibility after realizing cost compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of oil level sensor (refer to NHTSA ssm73239). Despite multiple attempts to resolve this, general manager anthony benfatti refused to take responsibility and told me, “see you in court, I’ll be there with attorneys & expert mechanics. ” I am asking NHTSA to investigate the conduct of this dealership and lr design flaw which puts my vehicle at risk fire. Lr actions reflect: negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

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