Electrical System Problems of Lexus ES - part 2

At approximately 6:30pm, while making a right hand turn into a friends driveway, the vehicle suddenly accelerated on it's own, and the brakes would not work. The vehicle continued to the right as if locked in to the right hand position, hit a tree and finally came to a stop by hitting high concrete steps. The vehicle was towed to the dealership, and later to the body shop as the vehicle was not drivable. During the interim, the vehicle was inspected by Toyota. Post investigation, the letter recently received from Toyota states "during the limited test drive accelerating and braking tests were conducted and the vehicle performed with no abnormalities found". The vehicle was not drivable per the mechanic at the dealership and the mechanic at the body shop, due to the significant damage and fluid leakage. This letter from Toyota's investigation is incongruent with the facts as I know them. As of this date, June 3, 2012, the vehicle is still being worked on.

See all problems of the 2011 Lexus ES 🔎.

Capability of Lexus Es 350 year 2007: it was impossible for one to be locked out of one's car with the Smart key in the cabin or in the trunk. If the Smart key were in the cabin, one could not lock the doors and would be alerted with loud continuous signal. If the Smart key were in the trunk, one could not lock the trunk and would alerted with a loud continuous signal. This capability does not exist with the Lexus Es 350 year 2011: if one locks all the doors to the cabin and then accidently places the Smart key into the trunk. The truck can then be locked leaving the driver in the cold with no way to get back into car. This a safety hazard. We were not alerted about this safety hazard when we traded in our 2007 Lexus Es 350 for the 2011 Lexus Es 350. Lexus response: once we were able to get to a phone, Lexus indicated that we must have the car towed to a Lexus dealing!!! recommend that Lexus fix this safety defect on Lexus Es 350 year 2011.

During a drive home, the car suddenly jerked coming to an almost complete stop. The panel light came on with the abs. It then returned to running smoothly> I returned home within I mile without further problems, no odor or panel signs showing. The car was put into our garage and turned off, within minutes my husband saw the car on fire. The fire dept put out the fire and the car became a total loss. Calls to Lexus and follow-up with Toyota were not answered at all, no comment. Has there been a previous complaints with that model car? thank you.

See all problems of the 1999 Lexus ES 🔎.