Accelerator Stuck problems of the 2007 Lexus ES350

Below is an e-mail sent to Lexus regarding a description of the so called unintended acceleration event my wife experience and the remedies we are seeking from them. They have issued a complaint # of[xxx] on August 15, 2012 my wife [xxx] while driving our 2007 Lexus Es350 experienced what we are learning is referred to by Lexus as an "unintended acceleration" event. The accelerator stuck and the car could not be stopped as she sped over 85 mph. Downshifting the transmission and depressing the breaks as hard as she could did not stop the car. . . She said she pulled the floor mat away and the car stopped accelerating and she regained control of the vehicle. After my wife got home kendall had the vehicle towed to their shop, I contacted Lexus got case # [xxx]. I was told during my first conversation with the Lexus representative that the matter is not handled by them (customer service) but by Lexus's legal department. Kendal Lexus, who had my car, told me they down loaded the car computer and that a Lexus technician would be at their shop to inspect the vehicle on or about August 23, 2012. On August 22, 2012 I was advised by kendall's service manager [xxx] that the Lexus technician would not inspect the car and that recall modifications would be completed by kendall as directed by Lexus. After the modifications were complete I picked the car up at kendall on August 24, 2012. While driving home vibration coming from the front of the car and immediately called [xxx]. [xxx] said they had determined that the car was safe to drive and my issues would/should be addressed by Lexus. Bottom line I have been told that "nothing was wrong with your car. " my wife is too frightened to drive this vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2007 Lexus Es350, while parking vehicle consumer stated for some unknown reason vehicle moved forward hitting into a block wall. According to the police report, the accelerator pedal became stuck.

Gas pedal stuck and couldn't get stopped and wrapped the car around a pole to get it stopped.

I bought a 2007 Lexus e350 last October. It was purchased from lujack Lexus in davenport as a certified vehicle warrantied to 100,000 miles. The car had only 35000 miles on it at time of purchase. Some time in November, my husband and I were sitting at a red light. We were the first car at the light and when it changed to green we took off at a normal speed. However, my car decided it wanted to go faster then the speed limit. I pumped the accelerator to get it to slow down and that worked the first time. I just brushed that off as a fluke not knowing Toyota vehicles were having this problem. The second time it happened, was during the first week of January when my granddaughter was off school. I was going approx 10 mph down an alley where I park my car at work. The alley was icy. I was braking to turn a corner to park my car and the car just took off on me. I had my foot on the brake but the tires were going 80 mph and I was heading for a brick wall. My daughter thought quick enough to throw my car in neutral and I pushed the off button on my car. My car raced down the alley for about 100 yds before I was able to stop it. I called the Lexus dealer and they said to take my floor mats out. I said I did not have them in because I received the recall. Besides I didn't even have my foot on the accelerator when this occurred. They said they would call me back. They called within an hour (on a Friday) and asked me to bring it in first thing Monday. They tried to tell me it was the accelerator getting stuck on the mats. I said it was a computer problem not a mechanical. They said it couldn't be but that they could put a computer chip in that would shut the gas off enough if it started to accelerate like that again. I insisted that they do something or I wanted my money back on the car. He tried to talk me out of it but I told him well when I end up dead on the road from this issue, is that when you are going to take care of this problem? it seems to be fixed now.

Collision accelerator stuck, stepped on and held brakes but car sped up.

I have a 2007 Lexus ES 350. Last September as I was entering a freeway and speeding up in order to join the cars driving at about 60 mph, my accelerator stuck when I took my foot off and I continued with the engine revved up as I braked with both feet. I continued to brake with one foot and reach down with my other foot and got it under the accelerator and was able to lift it back up. I did not have the heavy duty carpet that is on recall. The dealer checked it out and said they could find nothing wrong. I have the receipt verifying this. It was a terrifying experience!.

2007 Lexus Es350 unintended acceleration. The consumer was backing out of the garage, when the accelerator became stuck. He applied the brakes numerous times, but the vehicle would not stop. Consequently, the consumer hit a bush and a tree. The consumer then put the vehicle in drive and again, it accelerated out of control and went straight into the garage and stopped after it hit a chest. The consumer experienced unwanted acceleration for the second time one November 14, 2009 when the vehicle accelerated out of control and crashed into his house. The vehicle was inspected by the dealer and they stated nothing was wrong. The same day, after the consumer left the dealer, he once again experienced unwanted acceleration causing more damage to the vehicle.

While coming out of a parking lot,accelerator petal got stuck,car accelerated from 0-70 in seconds and could not slow the vehicle down, Lexus recently serviced car for mat recall and did not install clips on all weather floor mat, my insurance is investigating both accelerator throttle and also the reason wy mat did not have clips installed after Lexus stated they corrected the mat recall,I am also hiring a independent auto forensic specialist,I could of killed myself and others too,t his so called mysterious acceleration must be corrected.

The contact owns a 2006 Lexus Es350. While attempting to pass another vehicle at speeds of 30 mph uphill, the accelerator pedal became stuck in the open throttle position. She was able to maneuver the vehicle off of the road and utilize the emergency brake to bring the vehicle to a stop. The brake pedal was depressed for the duration of the unintended acceleration. The vehicle was towed to the dealer. The dealer stated that the floor mat caused the gas pedal to stick. The failure has not recurred. The failure mileage was 6,045 and the current mileage was 35,000.

While accelerating to merge onto an interstate, the Lexus Es350 purchased earlier in the month continued to accelerate. I had to brake with my left foot while pumping the accelerator with my right foot to free the stuck accelerator. When I arrived home, the only thing I could think of was that the accelerator became stuck on the floor mat. I had the all-weather floor mat on top of the carpet mat. I slid the all weather car mat as far back as possible. This problem has not recurred. Despite having the car back to the dealer at least 3 times since this incident, no one at the dealership did anything to correctly install the all-weather mats nor did anyone at the dealership ask me if I ever experienced such a problem.