general problems of the 2007 Lexus ES350 - part 1

52 problems related to vehicle speed control have been reported for the 2007 Lexus ES350. The most recently reported issues are listed below.

1 Vehicle Speed Control problem

Failure Date: 08/18/2019

Tl the contact owns a 2007 Lexus Es350. While attempting to leave a driveway, the vehicle independently accelerated without warning. The contact stated that the brake pedal was depressed, but required additional brake pressure to slow down the vehicle. The vehicle was towed to Lexus of glendale (located at 1221 s brand blvd, glendale, CA 91204, (818) 507-1300) to be diagnosed, but the dealer was unable to duplicate the failure or retrieve a fault code. The contact was informed that the failure may have been due to driver error. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

2 Vehicle Speed Control problem

Failure Date: 02/08/2019

He need service transmicion , motor part. Amortiguadores . Clamshop.

3 Vehicle Speed Control problem

Failure Date: 08/14/2016

The contact owned a 2007 Lexus Es350. While pulling into a parking spot at a very low speed, the vehicle accelerated independently and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed and later deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

4 Vehicle Speed Control problem

Failure Date: 06/08/2015

Tl- the contact owns a 2007 Lexus Es350. The contact stated that the vehicle was taken to the dealer for a manufacturers recall repair mid June 2015 and months later on while driving a highway rate of speed, the brake pedal was applied, the brake pedal went to the floor and failed to engage which then caused the contact to crash into the rear of the vehicle. The vehicle was towed to a yard and the insurance company was unable to specify what caused the failure. The air bags did not deploy. The manufacturer was notified of the failure and was asked to send a technician but the contact received no investigation from the manufacturer. The vehicle was destroyed from the impact of the crash due to the failure. A police report was filed. The contact sustained no major injuries. The contact was not included in NHTSA campaign numbers: 07e082000 (equipment) and 09v388000 (vehicle speed control). The vehicle was destroyed due to the failure. The approximate failure mileage was not available. Dyd.

5 Vehicle Speed Control problem

Failure Date: 04/03/2014

Low oil light came on. . Still had 400 miles on sticker. . Took to Lexus dealer, advised them I noticed oil leaks on my driveway& please check any problems with why my light should be on. . Lexus changed oil, filter &inspection. . Said all is good. . 3 weeks later less than 2 blocks from home. . Engine oil light came on, stopped to turn onto my road. Low oil pressure, than hit driveway vsc on. . There have been numerous complaints w/both Lexus & Toyota (Lexus. Limited service campaign 923 lsc 9lh). My engine is now ruined. Cost est to repair. . $6,000. 00 to $10,000. Purchashed from a Toyota dealer. . Neither the Lexus dealership nor the Toyota dealership are willing to help. . Both are aware of this plastic. . Vvti oil hose and has replaced with a metal line. . On later models. . . . I have had the car for 93 days. I also have the accelerator issue (sticking). . Not told this when I purchased car and faulty passenger air bags and faulty brake pads. . This is not only total dishonesty, but had I been on a long bridge that I had just crossed. . I would have driven off the bridge, as the steering locked up!! please any help/assistance will be appreciated. I am having to rent a car, as I work on the road every day. . I thank you so very much, in advance!! blessings.

6 Vehicle Speed Control problem

Failure Date: 09/17/2012

The contact owns a 2007 Lexus Es350. The contact stated that while parking the vehicle and depressing the brake pedal, the vehicle failed to stop and accelerated abnormally. The vehicle traveled over a curb and crashed into a wall. The air bags failed to deploy. The contact did not sustain any injuries. There was a police report filed of the incident. The vehicle was inspected by the dealer however, the cause of the failure was not determined. The contact stated that vehicle had been previously repaired under NHTSA campaign id number: 09v388000 (vehicle speed control: pedal entrapment). The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 11,000. The current mileage was 13,000. Updated 09/05/lj.

7 Vehicle Speed Control problem

Failure Date: 12/29/2010

The contact owns a 2007 Lexus Es350. The contact stated that when coasting into a parking space the vehicle suddenly surged forward and crashed into two parked vehicles. The contact nor her passenger were injured. The police were notified and a report was filed. There were no occupants in any of the vehicles that were parked. The vehicle was towed to a dealer so that they could investigate the cause of failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

8 Vehicle Speed Control problem

Failure Date: 12/09/2010

The contact owns a 2007 Lexus Es350. The contact was driving 40 mph when the vehicle abnormally accelerated. The contact applied the brakes but to no avail. He then began shifting several gears which eventually brought the vehicle to a stop. The vehicle was towed to the dealer ye the technician was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 28,000.

9 Vehicle Speed Control problem

Failure Date: 10/30/2010

The contact owns a 2007 Lexus Es350. The contact was driving 5 mph and preparing to stop at a light when the vehicle surged forward. The contact stated that the engine exhibited an unusual increase in rpms when the failure occurred. The local dealer was contact and they referred the contact to the manufacturer. The contact stated that he received notification of NHTSA campaign id number: 09v388000 (vehicle speed control: accelerator pedal). The contact stated that the recall repair was performed prior to the failure. The vehicle was not further inspected or repaired. The failure mileage was 14,000.

10 Vehicle Speed Control problem

Failure Date: 10/12/2010

The car acceleration is out of control. This has been going on for 4 years now. My car was 2 years old when it started. I have taken the car to several Lexus dealerships and they played as if I was crazy or if I was imagining the problem. My daughter and I was almost ejected from the car while I was traveling at a high rate of speed. The car caused us to hit our heads against the windshield. I'm terrified of driving the car but I have no other means of transportation. The head mechanic at an alexandria Lexus told me that this has happened repeated on my make and model of car. He said, at one point Lexus was fixing the car but have since stopped. I told him this was not fair to me. I feel my life and my families life is in danger. I paid lots of money for what is suppose to be a quality vehicle and its totally unsafe. After speaking with the supervisor I begin to research my problem more. I'm not the only one with this problem. Does someone have to die before this problem is resolved? I'm sharing this information with my family. If anything happens to me in this vehicle, I want Lexus held responsible. I have called the corporate office and the young lady on the phone was rude and nasty. She told me she was Lexus and she was not going to help me at all. The rpm on the vehicle swing all the way to the right and the vehicle does not move. When the vehicle moves, it shots like its being fired out of a cannon. This is dangerous. I'm afraid!!! but I have no other car to get to work. I purchased a new transmission thinking this was the problem and I've purchased other parts. Nothing has worked. This is serious and someone needs to do something. I paid over $40k for a danger to myself and my family. I have two teens about to drive. I want my car fixed or replaced.

11 Vehicle Speed Control problem

Failure Date: 04/30/2010

2007 Lexus ES 350 - unintended rpm surge to 6000 rpm occurred at a traffic light stop. Immediate action taken to stop the engine by pressing the starter button killed/cut the engine. The rpm surge was sudden and unexplained - and accelerator pedal was not touched during this occurrence.

12 Vehicle Speed Control problem

Failure Date: 03/09/2010

My Lexus ES 350, 2007 model, accelerated twice when I removed my foot from the gas pedal. It would cut off (decelerate) only if I press the brake pedal. The recall was completed on 2/25/2010. Removing foot off the gas pedal does not slow the vehicle infact it accelerated twice. It works in some cases. The speed was 30/40 .

13 Vehicle Speed Control problem

Failure Date: 03/05/2010

The contact owns a 2007 Lexus ES 350. The contact stated while stopped at a stop light her foot came off the brake pedal and the vehicle accelerated and crashed into another vehicle. The vehicle received damage to the front end. No one was injured during the crash and a police report was not filed. The contact called the manufacturer and the manufacturer stated the crash was due to driver error. The contact stated the vehicle has lunged forward more than once while driving. The failure mileage was 29,750.

14 Vehicle Speed Control problem

Failure Date: 03/04/2010

I had two recalls done on my auto on March 4, 2010. These recalls dealt with the acceleration pedal and an oil line. Since the recall of the acceleration pedal was done my car on occasion has stalled when the pedal is depressed. It will hesitate while I depress the pedal up to an inch or so. Finally it will start to creep and then finally start moving. This has happened twice when I was entering an interstate highway and again as I pulled away from the curb of my house. Additionally, the transmission shifting is very erratic at times. Once again all of this started after I had the recall done. Before this my auto ran perfectly with no issues other than an occasional hard down shift when coming to a stop. I have been to the Lexus dealership in frederick, CO twice. They are unable to address these problems in a satisfactory manner. The acceleration delay is a safety issue and needs to be addressed by Toyota.

15 Vehicle Speed Control problem

Failure Date: 03/02/2010

I drive a Lexus 350 2007 that was just put through the recall repair last week. It still accelerates without me pushing the pedal. Just suddenly revs up. It's not the pedal like Toyota says. The pedal does not move.

16 Vehicle Speed Control problem

Failure Date: 02/14/2010

The contact owns a 2007 Lexus Es350. The contact stated that he was upset because he never received a letter about the recall. The contact received a recall notice two years ago and the repair was made; however, he was never notified what component they repaired. They only advised him to bring the vehicle into the dealer. The contact did not have any prior problems with his vehicle and was notified on yesterday to bring his vehicle into an authorized dealer again to be repaired. The contact asked again what needed to be fixed and the dealer replied that his vehicle was a part of the recall. After multiple questions, the dealer then said he was going to fix the accelerator. The contact feels that was very unprofessional and scheduled an appointment. He feels that he should have received something from the manufacturer in writing. The contact did not have an incident so there were no failures. The failure and current mileages were 15,794.

17 Vehicle Speed Control problem

Failure Date: 02/02/2010

Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) Lexus Es350, 2007; 16,800 miles; VIN: [xxx] on February 2nd, 2010, I was driving above referenced car, with only about 16,800 miles driven on it, barely at 20 mph on a side street and our Lexus accelerated on its own, brakes failed and the car skidded and hit the pavement of a sidewalk. I took the car to the Lexus of rockville (301 762 9009) and they said although most repairs are covered under the warranty, a few are not. They initially quoted me my share of the cost to about $250 with which I agreed. Subsequently they called me and told me that my bill will be about $2300 in addition to the costs covered by the warranty. Please verify that these costs are legitimate and please re-determine why will they not release my car for a second opinion? being in doubt, I asked for the car back for taking it to another dealer, but they will not give back to me my own car (they said due to safety reasons) and coerced me into paying a bill of $2199. 36 (invoice #882736), which contained almost $1800 in labor cost and the balance in parts. Please look into this incidence and the attached invoice very thoroughly. It was a manufacturing defect that the car accelerated on its own, brakes failed and the car skidded and hit the pavement. It was none of my fault and the car is still under 7 year warranty. Lexus should fully and completely reimburse me for repairs and injuries (to my right wrist). As a civic and humanitarian duty, I also urge you to please consider a recall, so that others will not be injured more seriously.

18 Vehicle Speed Control problem

Failure Date: 02/01/2010

Reference: my 2007 Lexus ES 350 on the recall for floor mats and pedal of the accelerator. Incident happened 2/1/10 12 pm est place: ashland, OH 44805 bill harris gm dealership I pulled into the parking lot of the gm dealership and all of a sudden my Lexus Es350 (2007)accelerated so high that I thought it would go through the plate glass window of the dealership. I stood on the brakes and got the car into neutral. It rocked back and forth after I put it into neutral with people watching this happen. They thought that I was going through the plate glass window into the showroom. The witnesses at bill harris dealership, and other people saw me and the mess I was in with the Lexus. The car was towed to germain Lexus of easton in columbus, OH by Lexus ,per supervisor of service specialists. She told me to rent a vehicle and pay for it myself up to 50. 00 per day. It will be 2 weeks until I get my money back for the rental,if I furnished a proof of rental and send it to fax to her attention. I talked with customer service rep in service at the Lexus dealership in columbus. She told me to "get in line since there are a lot of people with the same problem with the mats. " I did not have the mats in the car. My husband, an automotive engineer, took the mats out of the car when we got the letter from Lexus about the mats and the pedal on our Lexus in which they would send us another letter when the time came for the fix in April 2010!!!! how could it be the mats or the pedal since there were not any mats in the car. I did not have my foot on the pedal since I was coasting to the parking spot when the engine went "crazy".

19 Vehicle Speed Control problem

Failure Date: 10/31/2009

The contact owns a 2007 Lexus Es350. After shifting the vehicle into park, the engine had begun to rev. The vehicle was taken to the dealership for inspection. Since the technician could not duplicate the failure, they could not provide a remedy. The current and failure mileages were 35308. Updated 11/23/09 updated 11/24/09.

20 Vehicle Speed Control problem

Failure Date: 10/28/2009

Faulty accelerator on 2007 ES 350. Vehicle sped up with foot off the accelerator. Only one occurrence. Was able to use break to slow down vehicle. Accelerator finally stopped. Immediately checked floor mats which were secured and hooked.

21 Vehicle Speed Control problem

Failure Date: 10/27/2009

The contact owns a 2007 Lexus Es350. The floor-mats shifted under the accelerated pedal; which caused the vehicle to accelerate from 45 to 55 mph. The dealer was notified, and a technician stated that if they could duplicate the failure, they could not provide a remedy. The failure mileage was 45,000 .

22 Vehicle Speed Control problem

Failure Date: 08/27/2009

Our 2007 Lexus ES 350 abruptly and wildly accelerated while my wife was driving on the freeway. She stood on the brakes and depressed the parking brake while moving into the slow lane and took the next exit ramp. The car finally slowed somewhat before rear ending a stopped car. Fortunately, no one was hurt. The car was towed to the Lexus dealer. Their diagnostic computer system did not "call out" any problems. They immediately blamed the floor mats. However, the floor mats were two inches away from the gas pedal. They then tried to brush me off by asking me where I wanted the car towed to get body work performed. I refused and escalated to Lexus USA. They are now trying to determine if they can find a problem. This reminds me of the Audi acceleration problem and warrants an complete and full investigation. The internet is full of unintentional acceleration problems with the 2007 Lexus ES 350. I keep thinking that the 2007 model is the first of the new ES body styles and there is something terribly wrong.

23 Vehicle Speed Control problem

Failure Date: 07/25/2009

The contact owns a 2007 Lexus Es350. The contact stated that the vehicle accelerates without warning. She stated that the engine made a squealing noise when she pressed the push to start button. She depressed the brake pedal, placed the vehicle into reverse, and the vehicle sped up and would not stop. She depressed the brake pedal with all of her strength, but the vehicle would not stop. It finally came to a stop when it struck the side of a garage. The contact was bruised and startled. A police report was filed. The speed was unknown. The failure mileage was 39,000.

24 Vehicle Speed Control problem

Failure Date: 07/21/2009

My 2007 Lexus ES 350 accelerated on its own while driving on an IL highway. Earlier that day one or two warning lights appeared and I called the Lexus service dept. A few questions were asked by the reception operator and I was told the car was safe to drive. On my return home, the acceleration happened. My brakes did not slow the car down. I put the car in neutral while pressing the brakes and was able to get out of the traffic lane onto the shoulder. The car finally came to a stop and I turned off the engine, called aaa, and was towed to the nearest Lexus dealer. At the service dept I was told it was my floor mat and the mat was replaced. This did not seem a likely explanation because the gas pedal had simply locked and accelerated on its own. My brakes were checked and it was determined I needed new rear brakes which was not a surprise since it seemed like I was 'killing' them in my attempt to control and slow down the car. The mats were to have been exchanged earlier when the car was taken in for service appt but somehow that was neglected by a different Lexus dealer.

25 Vehicle Speed Control problem

Failure Date: 07/13/2009

I had stopped for gas midpoint in a 10 hour drive. After completing my stop, I accessed interstate 40 e from the entrance ramp at which point there was a sudden independent increase surge in speed by the car and not me. I would liken it to the surge one experiences when the car is on auto control and it is adjusting to go up a steep incline. I remember feeling like the car was possessed-it had a mind of it's own. I did have the clear all weather mats in my car, which was purchased through Lexus. Since I was on the interstate and there wasn't a lot of traffic I didn't feel panicky. I tried tapping on the brake a couple of times and this didn't slow me down. I remember looking at my console trying to see what gear I was in which was indeed drive and then attempting to look at the accelerator. Because I'm short, and my seat is pretty far forward in order for my feet to reach the accelerator I didn't have a clear view of it. As quickly as it started it stopped without any help from me. I pulled over to take a look at the floor mat to see if it had slid and it had not. The all weather mat has been removed and Lexus has shortened the accelerator pedal as well as installed the new override software on my car. I have not had any further incidents of unexplainable acceleration since that one incident.

26 Vehicle Speed Control problem

Failure Date: 06/09/2009

June 9, 2009 my 2007 ES 350 Lexus took off with me reaching a frightening speed of 95 miles an hr when I reached the mat under my right knee and yanked the carpet and at last freed the gas and brake pedal. I know the where both involved as I hit the brakes to no avail as the speed became frightening and keeping it on the road was a miracle. I think it is unacceptable that I did not receive any recall notice for almost 4 most after this incident.

27 Vehicle Speed Control problem

Failure Date: 05/22/2009

While driving on i10 in CA, my mother accelerated to pass a truck and when she eased up on the accelerator nothing happened. In fact, she started to accelerate. She tried to brake and put the emergency brake on and she kept going in excess of 90 mph. She drove through a rest area but was unable to stop. Finally she hit the gas pedal again and that did it - she finally had control and slowed way down. She did so much damage to the engine while trying to get it to stop that cathedral city Lexus replaced the whole engine. She was told the problem was caused by her all weather floor mat. She was not aware of any recall on floor mats nor had tustin Lexus, who always services her car, ever said anything to her and the mats have been in the car since she purchased it.

28 Vehicle Speed Control problem

Failure Date: 03/01/2009

While sitting at a red light with my foot on the brake, the engine speed increased from idle without touching the accelerator pedal. I slammed my foot down on the accelerator a few times thinking it was lodged. It depressed and returned to position without sticking. After approx. Five or more seconds the engine speed returned to idle on its own. I shut off the vehicle and restarted it. The problem hasn't occurred since - knock on wood. The speed increase was not minor as one would expect from the air conditioning turning on - the engine speed was several thousand rpm's but did not red-line.

29 Vehicle Speed Control problem

Failure Date: 02/18/2009

There is a safety recall out for the 2007 Lexus ES 350 in respect to all weather floor mats potentially causing a jammed accelerator (NHTSA action # ea07010). The recall was initiated in sept. 2007. The last report filed by Lexus with your office indicated that there were over 32,000 owners out of 55,000 that they were unable to contact. My vehicle was taken in for servicing at the local Lexus dealer by the previous owner in Aug. 2008 and the defective mat was in place. When I purchased this vehicle in January of this year, I immediately called this same dealer to have my name indicated as the owner of record. I specifically asked if I had to do anything else for recall notification etc. And was told no. Last week my wife experienced the jammed accelerator due to the faulty mat and was extremely fortunate that she was able to bring a runaway vehicle doing 80 or 90 mph to a stop without an accident. I called the Lexus dealer immediately after the incident and was told about the mat problem but not about a recall. I found out about the recall from your website. I also went to the national website for Lexus and found that I was not registered as the owner and so I registered. I later called the local Lexus dealer to see about the recall and the person said" you are listed in the national list, I am surprised some one took the time". (in reality that someone was me , not anyone at the dealership) my problem with the mat has been taken care of by the local dealer after I asked about the recall, but this isn't much help to all the others out there driving around with these faulty mats. According to your website, one person has died and several have been injured. . . . . . . So far.

30 Vehicle Speed Control problem

Failure Date: 09/08/2008

Entered parking lot at foothill center, pulled up to curb, suddenly was catapulted very fast over curb, up small dirt grade, into a perimeter electric fence. The dirt under the car and downed fence kept the car from going into a deep ravine. Hit off button, stepped on brake. Car was pulled back into parking lot.

31 Vehicle Speed Control problem

Failure Date: 08/31/2008

On Sunday August 31st, I left a departmental picnic at a colleague's house around 8:30 at night to go home to kent ohio. I left early because I wanted to get home before it gets to dark. I entered the I 76 ramp at the lake milton/newton falls entry. After driving perhaps around 35-40 mph hour on the ramp I started to accelerate to enter the highway. Suddenly I felt the car accelerated by itself, I put my foot on the brake making the assumption that I may have stepped on the gas pedal to much. However, the car continued to accelerating reaching 80-85 mph. I was getting closer to cars in front of me. The car accelerated very fast and I put my foot on the brake to slow the car down. The speed continued to be excessive in spite of me trying to break the speed. I thought at first that the brakes did not work, but noticed immediately that this was not the case. I was still moving 80-85 mph. Trying to avoid cars in front of me. I put my breakdown light on to warn other drivers. I managed to drive over to the shoulder, trying to avoid hitting anything. I put my foot down on the brake and kept it on the brake to slow the car down. I was able to get the speed down to 40mph with my foot continuously on the brake. I tried to let my foot go but the car immediately speeded up again. I managed to put my car into neutral and than in park, the car slowly came to a hold. The brakes smelled and smoked. It was getting rapidly dark and I was scared and in a state of shock, but also relieved to be alive. At that time a state trooper stopped and I told him what happen. He called a towing truck and put red flares up to keep me safe on the highway in the dark. He pointed out to me that I was on mile marker 5. 3 on I 76. I had to wait about 30 minutes until the tow truck arrived. The driver told me that my brakes were still very hot.

32 Vehicle Speed Control problem

Failure Date: 05/02/2008

The contact had a company leased 2007 Lexus Es350. While driving approximately 30 mph, the vehicle suddenly began to accelerate on its own. The contact crashed into the preceding vehicle. The vehicle was towed to the dealer for a diagnosis and an investigation. The contact sustained injuries to her knees. Minnesota highway patrol filed report number uss04311. The failure mileage was 9,552. Updated 05/29/08. Updated 05/29/08.

33 Vehicle Speed Control problem

Failure Date: 03/29/2008

The contact was given a 2008 Lexus Es350 as a loaner while her vehicle was being repaired. While depressing the accelerator pedal, the vehicle began to abruptly accelerate to 60 mph. She attempted to slow the vehicle down and the vehicle would not stop or decelerate. The vehicle struck a large piece of cement and caused the oil pan to detach. Oil began to pour from the vehicle. The dealer was unable to determine the cause of the failure. The current mileage is 12,000. Updated 05/05/08 the consumer was injured. Updated.

34 Vehicle Speed Control problem

Failure Date: 02/22/2008

We purchased a new Lexus ES 350 18 month ago. They sent us a recall on the floor mats about how they would cause vehicle to take off. Well we do not have the mats that they are talking about and as of Friday our vehicle will just take off on it own. Its at the dealer again for the at lease 5th time and they can not fix it. My wife does not feel safe because of this. We have contacted Lexus and they have not gotten back to us yet. Can you help us with what we should do in this matter. We are afraid for our safety. Please note each time its at the dealer its there for a week and they say that its fixed. They have put in new transmission, computer etc. Last time they even had someone from Lexus work on the computer. So thats were we are. We are hoping that Lexus calls us Monday to tell what they are going to do. Maybe they will give us a new car that works right. With any luck we will not have to drive this one again. Please let us know if we should get a lawyer or can you help us. Thanks for your time. Phil derby.

35 Vehicle Speed Control problem

Failure Date: 12/20/2007

Uncontrollable vehicle acceleration while pulling into parking space at approx 1 mph. Vehicle was unable to be stopped with full brake application. Vehicle struck building, bounced backward, struck another vehicle and ended up backward on top of a snow bank. Extensive damage to vehicle front, side ,rear and undercarriage. Due to snow conditions, vehicle control problems compounded. Prior to repair, vehicle was inspected by Lexus "legal representative. Vehicle was repaired by Lexus dealer. Lexus corporation issued 2 letters stating that they found nothing wrong with vehicle. Operator error was not cited as cause. Lexus corporation will not release details of vehicle inspection citing proprietary right.



Safety Ratings of ES350 Cars
ES350 Service Bulletins
ES350 Safety Recalls
ES350 Defect Investigations