general problems of the 2011 Lexus ES350 - part 1

124 problems related to air bag have been reported for the 2011 Lexus ES350. The most recently reported issues are listed below.

1 Air Bag problem

Failure Date: 02/09/2019

This web site (the NHTSA) says there is no recall on this VIN, but Toyota/Lexus site says there is, for the airbags. This misleading information on a government web site can be dangerous.

2 Air Bag problem

Failure Date: 08/01/2018

N/a.

3 Air Bag problem

Failure Date: 02/14/2018

Takata recall - no incident yet.

4 Air Bag problem

Failure Date: 10/06/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sterling mccall Lexus, 10025 southwest fwy, houston, TX 77074 (713) 995-2600) stated that parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

5 Air Bag problem

Failure Date: 10/02/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sterling mccall Lexus (10025 southwest fwy, houston, TX 77074; 713-995-2600) and was informed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

6 Air Bag problem

Failure Date: 09/11/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westside Lexus (12000 katy fwy, houston, TX 77079; 281-558-3030) and was informed that he would be notified once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Air Bag problem

Failure Date: 09/04/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

8 Air Bag problem

Failure Date: 08/23/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted Lexus of memphis 2600 ridgeway rd, memphis, TN 38119, phone number: (901) 362-8833, where it was confirmed that the recall repair parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

9 Air Bag problem

Failure Date: 08/21/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

10 Air Bag problem

Failure Date: 08/18/2017

(gl dealer info missing city, state) tl takata recall. The contact owns a 2011 Lexus Es350. The contact recieved notification of NHTSA campaign number: 16v340000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the performance Lexus dealer who informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11 Air Bag problem

Failure Date: 08/16/2017

Takata recall.

12 Air Bag problem

Failure Date: 08/05/2017

"takata recall"; it has been 14 months since original recall notification from Lexus; may 2016. No further updates have been received. I live in the sw florida climate which is classified as most dangerous for possible explosion. . Read more...

13 Air Bag problem

Failure Date: 06/01/2017

(li- was there a failure) tl- the contact owns a 2011 Lexus Es350. That contact stated that NHTSA campaign number: 16v34000 (air bags) had exceeded a reasonable time for the repair. The contact received the recall notification in June of 2016. The manufacturer advised that parts would be available in September of 2017. However, the manufacturer had not verified if indeed the parts were presently available. The contact did not experience a failure. The approximate failure mileage was 34,000. VIN tool confirms recall incomplete remedy not yet available.

14 Air Bag problem

Failure Date: 06/01/2017

Takata recall notice received from manufacturer over a year ago. After several inquiries I have heard nothing. The notice stated that I could not trade or sell my car or have passengers in the front seat safely until the aribag recall is remedied.

15 Air Bag problem

Failure Date: 05/23/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received a recall notification for NHTSA campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

16 Air Bag problem

Failure Date: 05/18/2017

Takata recall . I was advised about this issue when I took my car in for service last time. At crown Lexus of ontario. I reminded the dealer that I had received a notice last year but Lexus has not done anything for it yet . I also told the dealer that this is a safety issue and needs to be fixed soon.

17 Air Bag problem

Failure Date: 05/10/2017

I received from Lexusimportant safety recal about air bag recall on may 23 2016. I call Lexus division to request replace the air bag at :1-800-255-3987 about 3 time but they said air bag are not avalable and the said when ever air bag available they will call but I still wait untill today and not thing hapen. Please help thank, duc ton phone :281 9968630.

18 Air Bag problem

Failure Date: 04/23/2017

Takata recall NHTSA recall number 16v340 manufacturer recall number g2g as of April 23 2017 o airbag replacement for recall bag has been provided by Lexus and danger remains.

19 Air Bag problem

Failure Date: 04/03/2017

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

20 Air Bag problem

Failure Date: 03/21/2017

Takata recall. Always have passenger seating in the front seat. Call Lexus 1 800 255 3987 two times in 12/2016 and 03/2017 and was told remedy date is unknown and it will take a long time. And in the recall, there is a statement saying:"you do not operate the vehicle with an occupant in the front passenger seat".

21 Air Bag problem

Failure Date: 03/17/2017

Takata recall received a recall notice in July 2016. Received no contact from the manufacturer about scheduling repairs. Contacted the manufacturer in March 2017. I was told that they had no immediate plans to replace the airbags due to lack of replacement parts. My vehicle is seven years old, and based on the information published regarding degradation of the original airbags, I understand that my vehicle is in greater danger of having defective and possibly dangerous airbags. As a result, I requested a replacement or loaner vehicle until repairs could be made to my vehicle and was told I would be contacted by a local dealer representative to arrange one, but was never contacted thereafter. Manufacturer case number is 1701061699.

22 Air Bag problem

Failure Date: 03/13/2017

Air bag did not inflate vehicle stationary in traffic when hit from rear driving vehicle into another car on rt 27 sunrise highway.

23 Air Bag problem

Failure Date: 02/23/2017

Takata recall-I just receve a notice Feb 23rd 2017 and they have been aware of issue since may 2016. They have no solution but fo me to not have ppl rigjt in my front seat. That unacceptable. They are putting my family at risk and tell me not to utilize my fiure to full capacity. Not only tje safty part but I pay monthy on my car and they gonna tell me there no solution after a year. Then I call the number on the notice and they told me call my nearest dealer to let them deal with it completely unacceptable I couldnt even reach someone at the dealer to talk to.

24 Air Bag problem

Failure Date: 01/17/2017

The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

25 Air Bag problem

Failure Date: 01/16/2017

Takata recall. I have taken my vehicle in for an airbag replacement due to notification of recall on jen 16, 2017 and was told the remedy is not yet available. It is now roughly 8 months later and they still do not have a remedy ready for my vehicle. This is beyond unacceptable as they identify risk to passengers in the vehicle in the event of deployment. Each time I contact the dealer they simply state there is not remedy available at this point and just wait longer. My compliant is that this is well beyond a reasonable amount of time to make a customer wait for a defective product repair.

26 Air Bag problem

Failure Date: 01/06/2017

Takata recall. The contact owns a 2011 Lexus ES 350. The contact stated that the recall notice for NHTSA campaign number: 16v340000 (air bag) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

27 Air Bag problem

Failure Date: 12/21/2016

Takata recall-Lexus of bakersfield has not been helpful-no idea when they will get their replacements and still insisted that we not have anyone in the passenger seat. They offered a rental car but it wouldn't be a Lexus. This is taking way too long to inconvenience their customers.

28 Air Bag problem

Failure Date: 12/15/2016

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with Lexus of palm beach (5700 okeechobee blvd, west palm beach, FL 33417) who stated that parts were not available, and that the contact would be notified by mail once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

29 Air Bag problem

Failure Date: 12/14/2016

I was informed of this recall back in December 2016 and it now June 2017 and I still don't have my car fixed.

30 Air Bag problem

Failure Date: 12/12/2016

The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

31 Air Bag problem

Failure Date: 12/06/2016

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called servco Toyota honolulu at (888) 495-3291 (located at 2850 pukoloa st #200, honolulu, hi 96819) where it was confirmed that the parts were not available for the recall remedy. The contact was offered a loaner vehicle, but declined. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

32 Air Bag problem

Failure Date: 12/01/2016

"takata recall" a recall letter was received in December from Lexus stating that until a remedy becomes available we recommend that you do not operate the vehicle with an occupant in the front passenger seat. That's really inconvenient and now I'm thinking, should I, the driver, be up here as well? is my seat safe? it's now almost April '17 and still there is no update from anyone.

33 Air Bag problem

Failure Date: 11/11/2016

(undated) takata recall; NHTSA no. 16v-340 received from Lexus several months ago. Upon inquiry, was told front passenger air bag should be replaced "in the third quarter of 2017". Several other inquiries have received no response. My car lives in florida--high humidity--and is old--2011.

34 Air Bag problem

Failure Date: 10/12/2016

The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jm family enterprises (Lexus) of coconut creek, florida was made aware of the recall and stated that the parts were unavailable and that the contact could lease a vehicle as an alternative option. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

35 Air Bag problem

Failure Date: 10/12/2016

Takata recall. The contact owns a 2011 Lexus Es350. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.



Safety Ratings of ES350 Cars
ES350 Service Bulletins
ES350 Safety Recalls
ES350 Defect Investigations