Sun/moon Roof Assembly problems of the 2013 Lexus ES350

The contact owns a 2013 Lexus Es350. The contact stated that while driving at 45 mph, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,394.

Tl the contact owns a 2013 Lexus Es350. The contact stated that while attempting to close to the sun roof, there was a loud explosion coming from the vehicle. The contact became aware that the sun roof glass had shattered. The contact contacted chatham parkway Lexus (1120 chatham pkwy, savannah, GA 31405, (912) 330-6051) and informed the dealer of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.