Sun Roof problems of the 2013 Lexus ES350

The contact owns a 2013 Lexus Es350. While driving approximately 40 mph, an explosion like sound was heard. The contact pulled over to the side of the road and discovered that the sun roof had shattered. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 55,000.