Table 1 shows one common wheel related problems of the 2021 Lexus ES350.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
While driving my 2021 Lexus ES 350 on a interstate highway 495 known as the long island expressway my vehicle went over a small pot hole in the road way and the tires side wall was punctured resulting in a flat tire. I replaced the tire having only 4,555 miles on this new vehicle. Following this incident I once again drove over obstruction more than 4 inches and had both the drivers side tire and the drivers side rear tire side walls punctured with the additional damage of the drivers side front rim so badly damaged it had to be replaced. My specific safety issue is these low profile tires are less than 4 inches from the rim and can not accept the stress of a "nominal pot hole to prevent puncturing of the side wall of the tire and are unsafe under "normal road hazards that other tires do not experience that are not low profile tires. Tire is bridgestone turanza el440. Called Lexus. They disallow any other tire or rim except the low profile to result in voiding of warranty. What can I do to remedy this safety issue at my own expense ?.
My car had 3 tire/wheel issues in less than 4 months. Left me stranded on the side of the road. Was told this is a common issue. Basically Lexus knows they have a problem but do not have plans to fix other than offer insurance. It is costly repair. The bigger issue is the safety one. I believe that sometime this will cause a severe accident. I felt so strongly I sold the car back to Lexus. We were surprised at the total lack of concern shown to us. We had 2 episodes in mi and 1 in FL. I was told that an office manger had 3 blow outs this year. Also another customer that had just had her car a week had a blow out. I will never purchase a car with low profile tires of this kind. If your tires won't hold up you cannot feel safe.