Engine Noise Problems of Lexus ES350

The contact owns a 2007 Lexus Es350. The contact stated that the vehicle accelerates without warning. She stated that the engine made a squealing noise when she pressed the push to start button. She depressed the brake pedal, placed the vehicle into reverse, and the vehicle sped up and would not stop. She depressed the brake pedal with all of her strength, but the vehicle would not stop. It finally came to a stop when it struck the side of a garage. The contact was bruised and startled. A police report was filed. The speed was unknown. The failure mileage was 39,000.

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2007 Lexus Es350-1-adult passenger sat in the front seat and I notice that the airbag off indicator light was on. 2- I have experienced a dangerous sudden surge of acceleration when braking, even with all weather mat properly secured. I believe the surge may be a software and/or sensor flaw. 3- when the engine is first started (cold-after sitting), the mechanical engine noise is very pronounced as if proper lubrication is not occurring.