Sun Roof Problems of Lexus ES350

The contact owns a 2013 Lexus Es350. While driving approximately 40 mph, an explosion like sound was heard. The contact pulled over to the side of the road and discovered that the sun roof had shattered. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 55,000.

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Tl the contact owns a 2016 Lexus Es350. While the vehicle was parked and unoccupied, the sun roof exploded and glass shattered outside of the vehicle. The side cover was closed due to the failure. A dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 31,000.

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