Ball Joint Problems of Lexus IS300

I purchased a car from a dealer in malden I heard a sound that was not familiar to me and requested the dealer check it as I had just picked up the vehicle. I made several calls and was told the dealer was with a customer or busy. On March 1, 2011 I took the vehicle to get inspected in stoughton and received a report with a passing grade. Regardless I still heard the sound and elected to drive to the dealership on March 2, 2011. The dealer was too busy that day and it was arranged for me to return on March 9 of the following week. I left the vehiicle at the dealers on the night before (8th) and was told to come back at 5pm the 9th. When I got to the dealer I was told they could find nothing wrong and was given my keys back. I left for home and a short time later the ball joint on the left front let go causing damage to the wheel well and wheel. . The state police had me towed and trhe following day a mechanic looked at the car. I was told the ball joint broke and that the entire front end and right ball joint were "junk". I called the dealer and my father spoke to him. He said he would stand behind what he sold but questioned the inspection. We went to the inspection station and the owner would not provide his name or the name of his insurance carrier. He said if we wanted to get this respolved we would have to bring him to court. I have gotten the estimates to bring the vehicle to a safe level and the cost will be $1745. 07 including my tow charges. I relaize the dealer has the responsiblity to perform the terms of the contract however the inspection facility risked my life and have shown no intention on working this out amicably. I am requesting the service station lose their license to inspect vehicles. I have been told by others that this station does not conduct complete inspections and I question if the technician that looked at my car was certified as it was not the owner we spoke to.

See all problems of the 2001 Lexus IS300 🔎.

In early December 2010 on my way to drop off an passenger at the ontario airport, ontario, CA my left front end felt like it fell in a pot hole. A tow truck was called as the the left front tire was was turned completely inward and caused damage on the left fender. The car had to be towed to my home as it was late in the evening around 11pm. I called my insurance company the next morning to file a comprehensive claim, the car was towed to a body shop, vehicle 2003 Lexus is 300 which found out that the left side ball joint broke, which caused the left tire to turn completely inward and cause damage on left fender over tire and damage to left front door. The body shop had to replace ball joint and casing, new tire and fix damage to left fender and left door. I checked for any recalls for this particular problem, but have not found any. I was fortunate to have been on a side street when this happen, as I had just exited a freeway going the maximum speed of 65mph and driven to san diego earlier that day. I have had routine maintenance checks up to 120,000 miles I also contacted Lexus customer satisfaction on 8/11/11 regarding the incident and they did not have any incident reports. Im writing now because I have notice a couple of other Lexus is 300 on the side of the freeway with the tire the same way, within the last couple of years.

See all problems of the 2003 Lexus IS300 🔎.