Lexus IS350 owners have reported 16 problems related to body (under the structure category). The most recently reported issues are listed below.
Door interior quarter panel melts when it gets hot in the day time.
See
all problems of the 2006 Lexus IS350
🔎.
I live in fort lauderdale, florida and have a Lexus 2010 is 350c with 56k and due to the takata recall NHTSA campaign number: 16v340000. I was not able to drive the vehicle for 356 days, as I signed an affidavit that I would not drive my vehicle until the airbags were available, and Lexus would provide alternative transportation until the airbags were available. Now the dashboard has started to deteriorate and is become sticky to the touch, believe this is due to not being able to use the vehicle for a year. Checking the forums and notices online this appears to be the same issue as the "customer support program" - ze6 - for sticky/melting dashboards for the is models from 2006-2008. However this issue is global to all is models not just the 2006-2008 models. Please help as this is a huge issue in south florida with the extreme heat and humidity, and is a safety issue as the sun reflex's from the dashboard and the driver could have a collision if not fixed. Noticed this issue on Friday September 1, 2017 after driving the car home from having the airbags replaced. I went to dust the dashboard once home and noticed the duster would not slide as it once was able to, and then realized there was an issue with the dashboard.
See
all problems of the 2010 Lexus IS350
🔎.
Tl the contact owns a 2006 Lexus is 350. Due to the glare of the sun, the dashboard melted and become very sticky. The vehicle was taken to Lexus of westminster (located at 13590 beach blvd, westminster, CA 92683, (714) 702-1869), but was not diagnosed due to the diagnostic and repair fees. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Takata recall. . . . I am filing this complaint for the interior dash and door panels having a melting effect. They are now coated in a sticky residue. The dash causing visibility problems due to the shiny plastic melting. I'm guessing that the heat was a factor in causing this to melt. Making it very unsafe when driving on the highway.
The contact owns a 2006 Lexus is 350. The contact stated that the dashboard melted, fractured, and produced a glare during sunny weather conditions. The failure recurred each time the vehicle was driven on a sunny day. The vehicle was taken to the dealer where it was diagnosed that the dashboard was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. The VIN was unavailable.
Dashboard is sticky and shiny, I complained to the dealership but they did not repair the defect. Dealership stated they have seen many of the same model vehicle with the same problem, but Lexus has not issued a recall. I feel this material is hazardous as it makes driving difficult since it causes a strong glare.
See
all problems of the 2007 Lexus IS350
🔎.
Dash board is shiny and sticky causing glare on windshield causing distraction to drive. Lexus had a recall on TSB for vehicles with 50k warranty back in 2011. Wear does not start showing till after 50k mark. Noticeable previously but it's getting more noticeable to the point where it's distraction visibility.
The side panels and dashboard were melting away and falling in pieces. I contacted the dealer and after a long fight, they said that Lexus agreed to replace to defective parts, even out of warranty but I have to pay labour for over $ 1000. 00.
Dashboard starting to melt/crack and emit strong odor.
I have a Lexus is and the dash and the side door panels get molten or sticky. This causes severe safety issues since I am not sure of the chemicals that are emitted and if they are carcinogenic. Kids get this all over them and its hard to get this sticky material from their hands. I am not sure if this material is poisonous.
The contact owns 2006 Lexus is 350. The contact stated that the dashboard near the windshield and all of the door panels have melted. The vehicle was not taken to a dealer or independent mechanic for inspection. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 75000.
My 2006 Lexus is 350 has a defective, melting dash panel that reflects a glare onto the windshield. This is a safety concern as it impairs my vision to see clearly while driving. Newer 2008-up models are made with different material & design and don't have this issue. When I called Lexus customer service to complain of the melting dash to ask for a new dash panel they denied my request because I was out of warranty and would have to pay out of pocket. Lexus is ignoring owners with models manufactured before the newly redesigned dash & door panels. Lexus knows this is an ongoing issue as they have even released a tsib(l-sb-0144-11). Not only is the dash defective but the door panels get sticky and marks easily with barely a touch. I was afraid to touch the dash & door panels for the fear of accidentally damaging it. I even bought a sunshade cover to prevent the dash from getting hot, however whenever I took off the sunshade I inevitably scraped the soft, brittle dash. This is also a safety hazard as all of these accidental damages lowers the car value. This is becoming a widespread issue as it is very common on online forums like clublexus. Com and myis. Com. I actually got the idea to submit this inquiry from another 06-08 is 250 owner who went through NHTSA. I believe the dash panel is a safety hazard in that the shiny glare from the windshield makes it dangerous for me to drive endangering my life and others on the road. I also wish to have new door panels from the newly designed model's door panels as these nuisances can significantly depreciate the car's value.
I was driving on the freeway at 65 miles per hour when the side view mirror on the passenger side came loose and was dangling back and forth. About a week later the same thing happened to the side view mirror on the drivers side. The mirrors were never hit or in an accident. I have a Lexus Is350 2010.
The contact owns a 2007 Lexus is 350. The contact stated that the plastic components of the door panels and dashboard began to slowly melt over the course of time, exposing a shiny coat that blinded the contact when the sunlight would reflect from the coating. The vehicle was taken to a dealer for diagnosis and the contact was informed that the door panels and the dashboard would need to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 59,000 and the current mileage was 63,957.
This is the first brand new car I've ever purchased and keep it in a garage during the day since I have to drive a work vehicle between daytime hours. The garage is not air condition but does not get extremely hot. The soft rubber interior has deteriorated and gotten very sticky and brittle. It can be rubbed away with a quick swipe of your finger. Its affecting my driver side interior door trim panel at the grab handle. Its constantly falling apart and getting gummy residue on my hands. This is the only issue with this car and its not fair to us customers because this is a very evident manufacturer defect. I never recieved a notice or was informed of any action they would provide for this flaw.
Lexus/Toyota has promised to replace recalled parts for a 2006 Lexus is 350- sticky dashboards and side panels of cars in which low-quality or defective materials were used when manufacturing- that when exposed to sunlight and subsequent heat the parts melted becoming sticky, and permanently remaining in a semi-viscous state. However, no progress has been made towards remedying the situation. Regardless of having been on a waiting list to have the defective dash and door panels replaced since 2015-as of Jan 2017 there is still no estimated time for when the repair work will be done. Lexus claims to have limited parts/supplies to work with thus causing the delay, however after checking with a local third party auto repair shop, I learned that the third party can perform the repairs immediately. I spoke with a Lexus rep about having the repairs made by a third party and being reimbursed by Lexus- and I was informed by the rep that they would not cover the cost of the repairs done by a third party because it would have to be genuine Lexus parts to be covered- but the third party assures me it would be using genuine Lexus parts- and that due to the specific nature of the parts (dash and door panels) Lexus would be the only manufacturer that makes those particular parts. I believe being on a waiting list with no estimated date as to when to expect relief is a deliberate ruse to put customers off indefinitely and that Lexus/Toyota has no intention of actually following through with the repairs. We would like to have a third party do the repairs immediately and then be reimbursed for the out of pocket cost of correcting the defective/ recalled parts. . Read more...
| Problem Category | Number of Problems |
|---|---|
| Structure problems | |
| Body problems | |
| Dashboard Crack problems | |
| Interior Panels Dashboard problems | |
| Door problems |