Trunk Lid Problems of Lexus LS430

In the course of opening the closed car trunk lid in order to retrieve the groceries that were inside the trunk, , I pulled it up by its lower edge using the ring finger of my right hand. Without warning or reason for it to do so, the electric automatic power trunk lid closer mechanism operated and shut the lid, crushing and mangling my finger bone and finger nail, and causing excruciating pain and permanent disfigurement. I am told by the doctor who has been treating my finger that the finger soreness and pain is also a permanent condition.

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The contact owns a 2004 Lexus LS 430. The contact stated that she was placing items in the trunk when the trunk lid unexpectedly slammed shut. The contact suffered injuries to her finger as a result of the failure. An authorized dealer was notified, but offered no assistance. The manufacturer was also notified via email and the contact was awaiting a response. The vehicle was not repaired. The approximate failure mileage was 74,000 and the current mileage was 75,000. The VIN was unavailable.

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Trunk struts failed to hold the trunk in an open position, causing the trunk to fall and injure a person. Multiple times. Trunk was properly opened and raised to a full open position.

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The trunk lid of my 2002 Lexus LS 430 has two pneumatic struts which provide lift and keep the lid up in the open position. Now, over time the struts slowly failed to keep the trunk lid open, and in a gentle breeze, the lid will come down with guillotine force. It has hit my head several times with painful results and now I am afraid to load items in my trunk without another person there to hold it open. I think that the "lift assist" of the pneumatics should be only auxiliary to a mechanism that holds the trunk in a full open position. I have never had a vehicle whose trunk lid did not stay in the open position once lifted, regardless of age.

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The trunk lid of a 2002 Lexus Ls430 landed on my wife's head causing injury and bleeding. Gas cylinders are used to hold trunk lid up which failed. I complained about gas cylinders holding hoods up on Lexus automobiles in the past and you people did nothing about it. I even contacted Lexus about it but went unacknowledged. Previous complaint odi number 10165699.

2003 Lexus LS 430 the piston supports that hold the engine hood in place, in order to check the engine compartment, have deteriorated over time so that the engine hood can suddenly slam down, seriously injuring anyone who is checking the engine oil, coolant, etc. I almost was seriously injured while checking the oil. In addition, it is the same type of piston supports that hold the trunk open. These too, are also defective. Months ago I almost lost a finger when the trunk lid suddenly closed. This is a serious defect that must be investigated.

The contact owns a 2002 Lexus Ls430. The contact stated that the trunk lid in the rear of the vehicle would suddenly fall down own its own. The failure occurred several times and the most recent occurrence caused the contact to sustain a concussion. The contact called the dealership and the dealer stated that the pistons that held up the trunk needed to be replaced. The contact called the manufacturer who stated that he would have to have the pistons replaced at his expense. The VIN was unavailable. The current mileage was approximately 60,000. The failure mileage was approximately 59,000.

Lexus 430ls Lexus trunk strut failure. 55000 miles on odometer. Trunk lid fell on head creating bump.

The trunk lid keeps falling down on my 2002 Lexus Ls430. Several persons have been hit in the head and shoulders with the heavy lid. This has been going on for some time now.

Trunk struts on Lexus Ls430 2001 model fails resulting in trunk lid falling on hands, heads, and bodies.

On Dec. 27, 2009 ,fully opened the trunk lid of my Ls430 & within seconds it crashed down on my neck as I was leaning in to get something. Thought it was just a fluke. Again on March 3,2010, it happened again , hitting me on my head. The 3rd time was on memorial day, may 31, 2010, again on my head. Now I will only open my trunk lid when someone else is present to hold it open for me so it won't fall on me again.

I had opened the trunk on my Lexus LS-430 (2002) for my 11 yrs old son to take his sports gears out of the trunk. He was leaning down inside the trunk when suddenly the trunk lid came crashing down striking on his hips, it was good it did" hurt his back. The injury resulted in tremendous pain . After the incident I inspected the trunk and found their was no resistance while going up and down with the trunk and found that the hydraulic trunk struts necessary for the safe operation of the trunk had both failed. . Several times contacted the Lexus dealer and Lexus corporation to fix the shocks. But they declined, as they stated the car is out of warrant period my car has only 32000 miles.

Pneumatic trunk lid supports fail after a short period of time.

Trunk support struts not functioning appropriately, causing trunk lid to abruptly fall and injuring anything in the path of closure. We noticed the increasing lack of ability to hold the lid open, never understanding that it actually was suppose to also lift the lid (it never did lift the lid and we have owned the car for four years/ 45,000 miles) and could have been potentially replaced during the warranty period (seems like early life failure). When asking the dealership service advisor he said, yes these do seem to weaken often and they could be replaced for $500. The consequence prior to the dealership visit was the trunk lid falling and hitting my back causing bruising. Since my shoulder helped to eliminate the blow it certainly could have been a lot worse. Potentially someone who had their hands at the base of the trunk could either have severe damage or potential loss of limb. For a high-end vehicle, let alone any vehicle, this early life failure and the danger it poses to anyone in the way of the falling trunk lid is not acceptable. Lexus/Toyota corporation should stand behind their product and provide the updated trunk strut for the safety of Ls430 owners, friends, families, and auto service personnel.

On my 2001 Lexus LS 430 the trunk struts do not support the trunk very well at all. The trunk is difficult to open and closes on your head almost every single time.

I opened the trunk of my husband's Lexus 430 2001,on may 14, 2007 my child reached inside to retrieve his backpack and the lid of the trunk slammed shut. He was very badly bruised. Previous to this incident I reached into the open trunk to move luggage and lid slammed shut on my neck. I am still suffering from injuries. The trunk lid was very heavy and struts did not support it. Purchasing parts today to have replaced.

This is an additional comment to my initial complaint # 10181946 which is basically the same complaint as # 10178801. I have posted my complaint on edmunds chat room and got this response: "I have the same problem with my 2001 LS 430 trunk struts. I have called and visited 5 different auto parts stores and the struts are only available through the dealer. The trunk lid has fell on my head numerous times. It is indeed a safety issue and not of Lexus quality. The trunk struts/shocks are labeled as "1fe28 w676". Let me know if you have found any aftermarket alternatives. I do not want to buy new ones from Lexus if they are only going to fail again in a short time. If you are experiencing the same problem w/the trunk struts/shocks, I want to encourage others to respond to the message posted by "slexy1" (msg. #8044)or this message, to voice your concerns to your local Lexus dealer, and finally to contact Lexus by the 800 number for customer care. Maybe we can get some positive responses if we all complain together. Thanks! matthew manning rxstudentsbcglobal. Net " please know this new information that I found out from my local Lexus dealer. I basically found out from the dealer I bought the car at in 10/00 that the part number for those trunk struts was changed from ending in "30" to "31" sometime after 2001. Lexus keeps the reasons for these changes a secret even from their dealers, so I could not find out "why" for the change. But, I'm requesting that Lexus corporate allow my dealer to install the "31" trunk struts, as I'm fairly sure that the new ones have been "beefed up".

Trunk lid support on 2003 Lexus Ls430 does not support the trunk lid thereby allowing the lid to fall and strike the person on the head while placing objects in the trunk. Dealer does nothing to correct the problem.

The contact owns a 2001 Lexus Ls430. The contact stated that the trunk lid failed to remain open. He felt that the failure was due to the trunk struts wearing out. The dealer has not inspected the vehicle. The current mileage was 77,000 and failure mileage was 30,000.