general problems of the 2010 Lexus LS460

2010 Lexus LS 460. Consumer writes in regards to dealer refusing to perform brake actuator/pump defect safety recall. The consumer stated she was not made aware of the safety recall. The safety recall had expired. The manufacturer was notified and did not offer any assistance.

Tl the contact owned a 2010 Lexus Ls460. While driving 55 mph, the vehicle began to skid on the freeway. When the contact depressed the brake pedal, the vehicle failed to stop. As a result, the vehicle crashed into a side embankment, bounced back onto the freeway, turned 360 degrees, and crashed into the embankment again. The vehicle then bounced back a second time onto the freeway before it came to a full stop. Bystanders helped to coast the vehicle over to the side of the road. The air bags failed to deploy. The driver sustained neck and back injuries that did not require medical attention. The front passenger sustained a spinal fracture, eye socket fracture, and back injuries that required medical attention. The rear passenger sustained head injuries that did not require medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.

The contact owns a 2010 Lexus Ls460. While driving 65 mph, the steering wheel began to shake and vibrate when the contact depressed the brake pedal. Lexus of westminster in westminster, California diagnosed that the brakes were worn. The brakes were replaced, but the failure recurred. Auto clinic of irvine, California, a non-Lexus dealer, performed a diagnostic test and determined that the vehicle was included in TSB: l-sb-0036-15 rev, but the vehicle was not repaired. The manufacturer was made aware of the issue and stated that, although the vehicle was repaired once by a Lexus dealer, a Lexus diagnostic must be performed on the vehicle. The contact stated that the vehicle was under warranty for 100,000 miles until February 28, 2016 or until the mileage cap was reached. The failure mileage was approximately 40,000.

Waiting in line at costco to get fuel. Pulled approx 2 to 3 feet from vehicle in front. I engaged the auto parking brake while waiting. Next thing the brake dis-engaged and car lunged forward hitting the car in front of me and the car in front of that vehicle before I had time to hit the brake. Damage to Lexus is $7000 no estimates on damage to other cars. Other drivers reported and getting medical attention.