general problems of the 2007 Lexus RX

The contact owns a 2007 Lexus Rx350. The contact stated that over time she has been noticed that her dashboard in her vehicle had been cracking and crumbling apart. The contact stated that there are no warning lights illuminated at the time, nor was she having issues with her vehicle, however she felt as though the failure was a major safety concern considering the fact that the air bag is installed in the dashboard. The contact stated that she was concerned that the air bag may deploy when it should not, or not deploy at all in the even of a crash. The contact stated that she contacted the dealer who advised her they they are no longer repairing that type of failure. The failure mileage was 113,000.

We are the original owner of a 2007 Lexus Rx 350. The dashboard has been cracking and crumbling apart, posing a significant safety concern. For example, the airbag unit is built into the dashboard. Dashboard degradation also affects visibility as it reflects in the windshield and crumbling pieces fall off during driving. Upon further research, a 2014 class action lawsuit prompted a warranty enhancement in 2015-2017 to cover the dashboards of several Lexus model vehicles, including our 2007 Rx 350. Unfortunately, we never received any notification of this warranty program, so we were unaware of it until now, after it has expired. We have contacted our local dealership, stevens creek Lexus in san jose, California, as well as Toyota and Lexus corporate, without resolution. As we never received notice of the warranty replacement program, we would appreciate a goodwill coverage for replacing our dashboard.

Takata recall" I purchase a used 2007lexus Rx 350 and I discover that it has airbag problem. The light is always on when I am driving and I checked to see if there is any recall on the car but none. I need this airbag issue and any other issues to be fixed. Thanks babatunde ooreofe dada.