Table 1 shows one common structure related problems of the 2018 Lexus RX.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
On our 2018 Lexus Rx 350 l, the left front interior door handle broke and we had to roll the window down and open the door from the outside. I learned that there was a recall - Lexus special service campaign 20lc02 but our Lexus VIN was not listed. Our Lexus model/year was manufactured in 05/18 and that was within the production period of the recall, April 2015 to September 2018. I believe that Lexus not including our SUV's VIN in the recall was an oversight. As a result, I reached out to smithown Lexus in NY and they did not honor the recall and wanted $219 + tax just diagnose the problem. I also called Lexus guest experience center at 1-800-255-3987 and thety also did not honor the recall. Since, I purchased and installed the door handle. Is there a way I can get get reimbursed for parts and labor of $450?.