Table 1 shows one common structure related problems of the 2024 Lexus RX.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus Rx 350h luxury. On [xxx], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [xxx] and a [xxx] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the mechanical backup key also failed to unlock the vehicle from the exterior, preventing immediate rescue. This created a life-threatening entrapment scenario. The doors only responded after multiple minutes of repeated manual attempts. Once entry was gained, the vehicle would not start and the headlights began blinking rapidly, indicating a total system communication failure. I had to use jumper cables to restore power. This is the second occurrence of this catastrophic failure, documented on repair order [xxx] at Lexus of westminster. The failure of both electronic and mechanical failsafes constitutes an extreme occupant safety hazard. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.
The material (most likely) plastic used as a trim on the vehicle is melted or started to melt. This is the trim (b-pilar) between the driver's door and the rear passenger's door. We believe the quality of the material used for the trim is defective and should be addressed by the manufacturer.