Air Bag Problems of Lexus RX - part 1

The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt. I have raised the complaint twice and proved to Lexus service center, that car doesn't warn or alert the safety belt. It was also proven and checked by Lexus with their technician. The problem is accuring right from the time car was purchased, when check with the dealer it was designed , but their manual confirms the seat belt not worn warning light is included in the package. It put the any passener riding mainly children at serious risk.

See all problems of the 2025 Lexus RX 🔎.

I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus Rx 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.

See all problems of the 2020 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2021 Lexus RX 🔎.

Making a left turn at night going about 10 mph I was struck by a car with no lights. He hit the right front of my vehicle going about 55-60 mph. He hit my front strut and headlights and grill and radiator. My airbags did not deploy, the other vehicle’s airbag did. The police told me I should call Lexus and report the problem. The insurance company totaled my vehicle. .

See all problems of the 2022 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, parts for the recall repair were not available. The contact stated that the parts had not been available since receiving the recall notification two years ago. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Air bag issue light turn on, it said b1608 front satellite sensor bus initialization error lh code.

See all problems of the 2012 Lexus RX 🔎.

Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964. 50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

See all problems of the 2004 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact recently purchased the vehicle. The contact later obtained a carfax report and identified an unrepaired recall associated with the VIN. The unrepaired recall was NHTSA campaign number: 23v865000 (air bags); however, parts were not yet available. The vehicle was taken to the dealer; however, the contact was informed that there was no unrepaired recall related to the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v365000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Was pulling into parking spot when car went haywire and started accelerating on its own. It would not stop until it has hit 5 cars and crashed into a cement wall. The brakes did not stop the acceleration. This occurred at the exact same time there was an incoming call which was not answered. The airbags did not deploy. The car appears to be totaled and has been towed to a state farm affiliated auto yard. There were no indicator lights that something was wrong but the Lexus app showed 5 warnings that came in to my text messages same day. These 5 alerts are indicative of exactly what occurred.

See all problems of the 2024 Lexus RX 🔎.

The contact owns a 2005 Lexus Rx 330. The contact stated that there were horizontal and vertical cracks on the dashboard near the passenger’s side air bag housing. There was no warning light illuminated. The contact was concerned about the safety of the driver’s and passenger’s side air bags. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

See all problems of the 2005 Lexus RX 🔎.

The contact owns a 2016 Lexus Rx 350. While the contact was inside the building where she worked, the hazard lights were flashing unintendedly. When the contact arrived at the residence, the hazard lights were flashing again. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that on a separate occasion, there was an abnormal vibrating sound coming from underneath the brake pedal. No warning lights were illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

See all problems of the 2016 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx 350. The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the srs alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact received notification of NHTSA campaign number: 23v865000 (air bags). The local dealer was contacted and confirmed that the repair was not available until January 2026 for the west coast. The dealer informed the contact about a possible diagnostic test. The vehicle was not diagnosed or repaired. The dealer declined to accept a trade-in due to the recall. The manufacturer was contacted and confirmed that the repair was not available and offered the contact a rental vehicle. The failure mileage was approximately 76,000.

The contact owns a 2020 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Lexus Rx 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's app indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which required medical treatment. An incident report was filed by the facility patrol officer, and the vehicle was towed to the collision center. The cause of the failures was not determined. The manufacturer and local dealer were notified of the incident. An engineer from the manufacturer was sent to examine the vehicle and reported no trouble found. The contact indicated that upon delivery of the vehicle, several electronic features did not function properly, including the display and navigation screen. The manufacturer and local dealer were notified of the failure. The failure mileage was 106.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer three times for the recall repair; however, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available and would not be available until September 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I saw this recall been there for 1+ year, still there is no remedy. I am very disappointed with Lexus. Please at least do something, or the airbag is not good.

The contact owns a 2020 Lexus Rx. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. The contact stated that the rear end of his vehicle was crushed as well as the front end. The contact stated that the police and emergency services had arrived on the scene. The contact stated that his wife and son were transported to the hospital. The contact stated that his wife had suffered neck whiplash, cuts, and abrasions to her face, arms, and knees. The contact stated that his son also had whiplash, and had suffered a broken jaw. The contact stated that his son had cuts on his face and inside his mouth that required stitches. The police had written a report. The vehicle was towed to an impound lot and declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

The contact owns a 2020 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I have contacted the Lexus dealership in chattanooga, TN for the last two years and have been told that they did not have the parts to replace in my car. It shouldn't take two years to fix a recalled part. It's annoying and very frustrating.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My air bags did not deploy with a head on collision.

See all problems of the 2023 Lexus RX 🔎.

I repeatedly requested to fix the safety recall on vehicle. I always worry to drive in the high way when my family members are the front passenger seat. It's has been almost two years now since I received a safety recall 'unkown".

Received the safety recall notice on December 20, 2023. However, to this date, there is still no remedy available. Contacted Lexus dealership and they confirmed that there is no remedy yet. This is a potential safety issues that will put my passenger at risk and it should not take this long to find a remedy.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

 the contact owns a 2020 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Hit a deer that impacted the passenger side of the vehicle. Passenger seat was occupied, and door had to be pried open by tow truck driver to get passenger out. Entire right side, from the "l" logo to the front fender was destroyed. The passenger airbag did not deploy, nor did emergency braking or collision avoidance warning go off as deer was crossing from the left (driver) side to passenger side where it impacted. No injuries, but car had to be towed due to front damage. Lexus has no fix for the airbag sensor recall for almost a year now.