Air Bag Problems of Lexus RX - part 2

The contact owns a 2020 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2020 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that vehicle registration was due to expire 01/2025. The contact stated that the vehicle registration would not be renewed with an incomplete recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2021 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

Air bags did not deploy & yes it’s available for inspection. I was in an accident & the vehicle is totaled. Yes, has been inspected & confirmed they did not deploy by va state police, tow company & insurance company usaa. There were no warnings or other symptoms.

See all problems of the 2014 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000(air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (airbags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

A safety recall was issued for my Lexus Rx450h on 12/19/2023. I immediately contacted the dealership from whom I purchase the vehicle from. They informed me that "the part was on back order and would be there in September. On 09/12/2024, my partner took the vehicle in due to a nail in the tire and additionally to schedule for the vehicle to have the safety recall repaired, as they told us they would have the parts in September. I was already quite upset that they weren't going to have the parts for over 9 months after the safety recall was issued, especially one as important as an airbag, as this could be the difference between someone living or dying in a car accident. When we went back to the dealership, they told my partner that it was "more of a passive recommendation than a recall and that it was going to be updated next month about what is actually supposed to be done. " I find this very concerning especially given that it is endangering the life of whomever sits in the passenger side of my vehicle. I don't know who to contact for help the dealership as it has become evident they have no intention of assisting me in this very important safety matter. I'm attaching a photo of the recall that still shows up on my app. I also have tire & wheel protection and my tire had a nail in it and it was taken to have a plug put in it and my partner was told that the leak (after pulling out the nail) was plugged. This was Thursday September 12th. However, I'm attaching a photo showing how much air had leaked out of the "plugged tired" just a note - this is in addition to telling me that things needed to be done that didn't (which I found out from other auto body shop who reviewed the service record) and them lying to me about what services had been recently completed.

The contact is purchasing a 2018 Lexus Rx350. The contact received information regarding the NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2002 Lexus Rx300. The contact stated while driving at various speeds, the air bag warning light flashed on the instrument panel. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 190,000.

See all problems of the 2002 Lexus RX 🔎.

The contact owns a 2008 Lexus Rx350. The contact stated while operating the vehicle, the passenger’s side air bag warning light remained illuminated, indicating that the passenger’s side air bag was deactivated. The contact stated that the air bag warning light remained illuminated with and without a front seat passenger seated in the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 215,000.

See all problems of the 2008 Lexus RX 🔎.

The contact was loaned a 2023 Lexus Rx 350. The contact stated that while driving with the cruise control feature set at 65 mph, the vehicle was rear-ended, hit the median wall, and was then catapulted back into traffic. The contact stated that the driver's air bag did not deploy. The contact sustained shoulder, hip, leg, and arm injuries and the front passenger sustained left arm injuries. Medical attention was needed. A police report was filed. The vehicle was towed to a towlot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.

See all problems of the 2023 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Lexus Rx. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Greenway Ford in orlando florida broke part clock spring and no telling what else I dont want them to repair my car afraid something else is broken or will come up broke they returned my vehicle to me with no horn air bag light on clock spring broke I need Lexus to fix my car not greenway I was told I can only have my car fixed there. What I needed was them to fix my steering column they want fix that they sold me a bad used Lexus 2015 Rx 350 and my warranty is only for there dealership I need my car fixed else where. Can you please reach out to me 816 612 3984 thank you cheryl montgomery.

See all problems of the 2015 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact was notified of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Over past month dashboard where airbag is under has become discolored and is cracking as if airbag wants out. Other 2005 Toyota vehicles have been recalled bc of dangerous airbag issues. Should the airbags in 2005 Lexus’ be too? afraid to drive now.

See all problems of the 2005 Lexus RX 🔎.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on the freeway in stockton California and I entered into a connecting on-ramp curve going about 30mph and a lady hit me from behind on the passenger side going 65mph as she was trying to change lanes to get behind me and my car instantly speeded up spinning out of control into a gully filled with stored freeway construction materials such as poles . The car kept spinning out of control because the ground was mud-slush from the rains. I kept construction poles came into my windshield, I kept spinning and sliding as I slammed into 2 trees and as the car sustained severe damage all over the vehicle and I kept slidding landing over in a second gully on the opposite side of the freeway. No airbags deployed no sensor went off nothing. I was in the car with my autistic daughter. The car is brand new. I contacted Lexus filed a claim and they sent me letter they don’t want to tak responsibility for their product liability.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The passenger side airbag system has been recalled for 2 years with no remedy available. The passenger side may not deploy in an accident due to improper calculation of weight, according to the recall. To date, Lexus still does not have a remedy for this possible serious recall.

There was a recall on my car like 2 years ago. The air bag is not working. However, they didn’t fix my car and didn’t give me an estimation on this. It is not safe to drive a car without air bag.

I received a notice that there was a recall on my car. I received this notice on December 20, 2023. This issue still has not been addressed.

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags). The contact called the local dealer, who confirmed that parts were not yet available for the recall repair. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

The contact owns a 2020 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

An important safety recall was issued on December 20th 2023 dealing with OCS sensors in the front passenger seat. This was 11 months ago. We are taking a cross country trip with my family and am concerned that this problem has yet to be addressed. Again the recall notice was issued on December 20th 2023. Your website said to contact you if the manufacturer has not acted on this recall as of yet. Please advise.

The contact owns a 2021 Lexus Rx 450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.