Dashboard Crack Problems of Lexus RX330

Lexus RX330 owners have reported 16 problems related to dashboard crack (under the structure category). The most recently reported issues are listed below.

1 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 10/02/2018

The dashboard is cracking up very bad.

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2 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 06/11/2018

The contact owns a 2004 Lexus Rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West side Lexus (12000 katy fwy, houston, TX 77079, (281) 558-3030) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle was also included in NHTSA campaign number: 11v112000 (vehicle speed control). The contact had not experienced a failure.

3 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 03/11/2018

Tl the contact owns a 2004 Lexus Rx330. The contact stated that the dashboard experienced severe cracking. The contact was concerned that the debris from the cracking could potentially become shrapnel that could cause injury in the event of an air bag deployment. The vehicle was not diagnosed. The manufacturer was contacted and did not assist since it was considered a cosmetic failure. The failure mileage was 116,000.

4 Dashboard Crack problem of the 2005 Lexus RX330

Failure Date: 09/12/2017

Lexus had a recall to repair cracks rapidly developing in the dashboard. When the recall came out I was in the hospital having cancer surgery. The date for the recall had just passed. I called Lexus and was told to bring the car to9 the dealer. The dealer found the problem and wrote of an estimate to summit from headquarters for coverage. Headquarters got back to me and said I was too late to have it fixed under the recall. This was after the dealer said they would. I wrote to the ceo of Lexus USA and never even got the courtesy of a reply. Now the dashboard is cracking worse.

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5 Dashboard Crack problem of the 2006 Lexus RX330

Failure Date: 03/16/2015

The contact owns a 2006 Lexus Rx330. The contact noticed that the dashboard was cracked. The contact received a recall notice regarding the failure approximately two or three years ago. The vehicle was taken to a dealer who stated that the contact would be notified as soon as the part became available. The manufacturer was not made aware of the failure. The recall details were not provided. The failure mileage was approximately 80,000.

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6 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 08/01/2013

I was recently gifted my mother's 2004 Lexus Rx330 and have been noticing for some time now an extensively cracked dashboard that had been getting progressively worse for the past several years. In addition, there are several sticky spots on the dash which appears to be melting material. I have seen this complaint online repeatedly from other Rx330 owners and was wondering if there is a class action suit. There is still an extended warranty on the car. After contacting the dealership in miami they have refused to cover the entire cost of repair. This is clearly a manufacturer defect.

7 Dashboard Crack problem of the 2005 Lexus RX330

Failure Date: 05/22/2013

The contact owns a 2005 Lexus RX-330. The contact was entering the vehicle and noticed that the dashboard began to crack and disintegrate. The vehicle was taken to a local dealer and was diagnosed with hydrolysis. The vehicle was not repaired and the failure progressed. The manufacturer was notified of the issue. The approximate failure mileage was 84000.

8 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 01/19/2012

The contact owns a 2004 Lexus Rx330. The contact stated that there were cracks on the dashboard on top of the air bag and other locations. The vehicle was taken to the dealer for inspection but the dealer provided no assistance. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 105,000.

9 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 01/18/2012

The contact owns a 2004 Lexus Rx330. The contact stated the dashboard had developed a crack and started to melt. The vehicle was taken to the dealer. The technician declined to repair or diagnose the cause of the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.

10 Dashboard Crack problem of the 2006 Lexus RX330

Failure Date: 01/03/2012

2006 Lexus Rx330 dashboard cracking I'm afraid that the passenger airbags are going to come out.

11 Dashboard Crack problem of the 2005 Lexus RX330

Failure Date: 09/13/2011

1. I have always kept my car in a garage & only used products recommended & bought directly from Lexus. Upon entering my vehicle my daughter noticed a large crack in the dash running from bottom side of glove compartment to top of dash. Pieces that fall off crumble to dust the second they're touched. My local dealership told me they've had hundreds of cars coming in w the same issue and it would be $1500 for the replacement and that didn't include labor! 2. My moon(sun) roof stopped working literally just one day wouldn't close all the way. I had to have the dealership cut the cable so they could close it so rain etc didn't leak into my vehicle. Again there was no reason for this! I was told again the part wad at least $1500 not including labor. . . . . How coincidental it's the same price as replacing my dash. 3. When I purchased the vehicle from Lexus I was given a "paint pen" for some light scratches that were from the previous owner (I bought the car with a little over 3000 miles on it in 2007)and I asked them to use it so I wouldn't have to worry if I applied it wrong. After the repair gentleman did a few spots I stopped him because you could see exactly where he had applied it, it was raised and the color was off. They said there was nothing they could do to fix it. Now these issues were not due to any accident or improper driving or having some inexperienced mechanic doing work. I have Lexus taking care of my services etc and these problems are expensive and something I should not have had to deal with. I am flabbergasted that Lexus/Toyota will not stand behind their products and fix issues that hundreds of thousands of owners are having. I want Lexus to correct this for myself and the other owners that are voicing their concerns. As it stands many of us will never buy another Lexus again because of these issues.

12 Dashboard Crack problem of the 2006 Lexus RX330

Failure Date: 05/17/2011

Cracked dashboard getting worse over airbag compartment.

13 Dashboard Crack problem of the 2005 Lexus RX330

Failure Date: 03/09/2011

My vehicle has always been parked in a garage, and I have always used a shield in the front window when it is parked outside regardless of weather. I am fanatical about cleaning and used only cleaners, conditioners, etc that Lexus had recommended (basically I only buy what Lexus sells to care for my SUV). In early 2011, my daughter noticed a very large crack in the dash right above the glove compartment. (we were getting into the vehicle not moving, etc). Later that afternoon we got back into the vehicle and not only were there more cracks, but huge chunks have fallen off and literally the pieces that fell off just disintegrated when picked up. This is unacceptable as Toyota has addressed this issue, albeit ona case by case basis, but I have seen thousands of forums & posts of others having the exact same issue no matter location, mileage or care or condition of vehicle. Lexus should stand by their previous reputation for being a luxury vehicle and not compromising on the integrity of their product and replace or fix or reimburse those that are affected! I am a single mom with three kids and I cannot afford to pay out over $3000 to repair something that is clearly a manufacturer defect nor should the thousands of others dealing with this preposterous situation we are faced with. Lexus needs to step up to the plate and take care of this!!.

14 Dashboard Crack problem of the 2006 Lexus RX330

Failure Date: 01/03/2011

The plastic material that covers the dash is cracked. Underlying foam is exposed. Safety bags in front of passenger seat has a limited protection.

15 Dashboard Crack problem of the 2007 Lexus RX330

Failure Date: 12/11/2010

Dash board is cracking. The worse areas of the cracks is along the passenger air bag.

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16 Dashboard Crack problem of the 2004 Lexus RX330

Failure Date: 10/15/2010

The contact owns a 2004 Lexus Rx330. The contact stated that the dashboard was severely cracked and was progressively becoming worse. The vehicle was taken to the dealer for the failure where he was referred to the manufacturer. The manufacturer advised him that the vehicle was no longer under warranty and offered no assistance. The vehicle was not repaired. The approximate failure mileage was 45,000 and the approximate current mileage was 51,000. Updated 06/03/11.


Other Common Structure related problems of Lexus RX330

Problem Category Number of Problems
Body problems
20
Dashboard Crack problems
17
Structure problems
7
Hatchback/liftgate problems
3
Interior Panels Dashboard problems
2
Paint problems
1

RX330 Service Bulletins
RX330 Safety Recalls
RX330 Defect Investigations