Wiper problems of the 2017 Lexus RX350

Sunroof shattered while driving on freeway access road.

The heads up display unit causes a distracting reflection into the drivers eyes that interferes with vision while driving. This occurs when the car is stationary, in motion, on a city street and highway, and/or turning. This was not identified until after the new car was purchased.

This is a supplemental entry to modify complaint 11115465. It should be noted that the heads up display reflected sunlight directly into the drivers eyes causing serious distraction and a serious safety concern. Lexus corporation was notified of the situation through the dealership but did not offer any fix to the situation and the dealer reported that they were therefore not allowed to fix the reflection and remove the hazard. The complaint to Lexus is documented and more information can be provided upon request.