Side/rear Glass Problems of Lexus RX350

I am writing to bring to your attention a very serious and troubling incident that recently occurred while I was driving my brand new Lexus Rx350. It is no exaggeration to say that my passenger and I were extremely lucky to not have incurred serious injury, or even death. While driving on a very busy highway, a defect in the left front (driver's side) glass caused an explosion that could have led to very dire consequences. The incident occurred at around 10:30 am on July 27, 2007 while we were traveling northbound on I-95 in florida. We were a short distance north of exit 289 (where we entered the highway) moving at a normal highway rate of speed. We were traveling in the right lane. Suddenly I heard what sounded like an explosion! I looked to see where the noise was coming from (my left) and found the drivers side window expanded outward. It almost appeared like a bubble that was blowing out from the side of the car. The glass then shattered in a spider web fashion the glass began to break, falling both inside and outside of the car. Once stopped, I realized that glass was covering me from head to toe. There were several cuts and scrapes on my arms and legs from the shattered glass. Glass was in my hair, fell down my neck and managed to make its way into my shirt. My brother, who was traveling with me, tried to help me by removing some of the glass, cutting his own fingers in the process. Whereas my car had, prior to this incident, been in new condition, it was now scratched and gouged on both driver's side doors. The scratches on the outside of both doors. There are also several gouges on the interior plastic panels along the left (driver's) side of the car (doors and pillars). The consumer provided a insurance claim report and various internet articles pertaining to the defect. Updated 09/19/07.

See all problems of the 2008 Lexus RX350 🔎.

2007 RX 350. Consumer states problems with installation of running boards on vehicle the dealer was unable to produce the running boards after eight months of the consumer making calls to them. In July 2007, the consumer began experiencing problems with the hazard lights and sensors. On several instances, the tire light would illuminate. The vehicle was taken to the dealer and they found a nail in one of the tires which caused the hazard sensor to activate. In October 2007, the rear passenger window would not roll up at times. Additionally, the tire hazard sensor also continued to exhibit problems. The dealer was unable to replicate the window malfunction and the tire sensor was reset. In late December 2007, the consumer began experiencing problems with the air bags and sensors. The dealer reset the air bag sensor. Shortly thereafter, the consumer continued to experience the same air bag malfunction. Upon inspection of the vehicle, it was determined that the entire air bag system had shut down and was inoperable. Over the course of the next seven months, she continued to experience issues with the tire hazard sensors and was frequently unable to use the automatic seat adjust feature on the driver's side. Passengers also complained that they could not adjust the seat and that the seat belt felt tight and would not extend outward. The dealer sated the seat belt was caught in the passenger seat track, which caused the malfunction of the passenger seat and seat belt. Several months later, the consumer complained of steering problems, but the dealer was unable to find a problem. The consumer stated she continued to have problems with air bag light. In July 2009, the consumer began experiencing problems with the remote lock and door locks. Currently, the passenger door only locks manually. The problems with the passenger seat and seat belt was never corrected. In addition, the rear of the truck was making a rattling noise.

See all problems of the 2007 Lexus RX350 🔎.

The contact owns a 2008 Lexus Rx350. The contact stated that the rear and side windows are dark due to tinting. The police stated that tinting is illegal. The manufacturer stated that the windows have standard factory tint. There had been no failure to date. The current mileage was 7,000.