Structure Problems of Lincoln MKT

The contact owns a 2019 Lincoln Mkt. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v827000 (structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2019 Lincoln Mkt. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v827000 (structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that a b-pillar trim had detached and fallen off the vehicle, and the back-over prevention camera malfunctioned while operating. The vehicle was not repaired. The failure mileage was approximately 85,000.

The contact owns a 2019 Lincoln Mkt. The contact received notification of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v827000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that while in reverse(r), the rearview camera displayed a black image. The contact stated that upon shifting to drive(d), a message advising that the camera was unavailable was displayed. The vehicle was taken to the dealer, where the camera was reprogrammed; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the camera needed to be replaced. The vehicle was not repaired. While inspecting the vehicle, the dealer noticed that the front driver's side door panel was detaching and preventing the vehicle from unlocking. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure and confirmed that the recall remedy parts were not available. The failure mileage was approximately 119,000.

The contact owns a 2018 Lincoln Mkt. The contact stated while driving at an undisclosed speed, the exterior windshield trim on the driver's side door detached. After some time, the exterior windshield trim on the passenger's side door also detached. The vehicle was taken to the dealer, who did not provide a specific diagnosis, but the vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 49,000.

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