Back Over Prevention Problems of Lincoln MKX

The contact owns a 2017 Lincoln Mkx. The contact stated that after the vehicle was serviced by the dealer under an undisclosed recall repair, the rearview camera and other driver-assisted features became inoperable. The camera was functioning properly prior to the recall repair. The dealer indicated that there was no failure at the time with the back-over prevention camera, and no repair was performed. The manufacturer was notified of the failure. The failure mileage was. 172,500.

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The contact owns a 2014 Lincoln Mkx. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to a dealer, but was also not diagnosed or repaired. The dealer suggested that the rearview camera system might need to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

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The contact owns a 2017 Lincoln Mkx. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2011 Lincoln Mkx. The contact stated that while shifted into reverse(r), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA campaign number: 23v598000 (back over prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

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The contact owns a 2013 Lincoln Mkx. The contact stated that while reversing, the back over prevention camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back over prevention camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

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The contact owns a 2012 Lincoln Mkx. The contact stated that the back over prevention camera was reversed. The contact stated that the image was upside down and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure persisted. The contact believed that the failure was weather-related. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000.

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The contact owns a 2013 Lincoln Mkx. The contact stated that while reversing, the back-over prevention camera displayed a distorted image and an upside-down image. In addition, the contact stated that an error message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. In addition, the contact referenced NHTSA campaign number: 25v695000 (back over prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.