Steering Problems of Lincoln MKZ - part 1

The contact owns a 2017 Lincoln Mkz. The contact stated while driving 60 mph, the vehicle jerked abnormally with the powertrain warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel failed to function properly and became difficult to turn. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,168.

See all problems of the 2017 Lincoln MKZ 🔎.

A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our VIN number 3ln6l2g93er817452, and it was not included on this recall. However we believe it should be.

See all problems of the 2014 Lincoln MKZ 🔎.

The contact owns a 2011 Lincoln Mkz hybrid. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The eps warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the steering rack. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 130,000.

See all problems of the 2011 Lincoln MKZ 🔎.

When I stop at a stop sign & then turn right, my steering wheel locks up. It does clear up after trying to turn it but I’m stuck in traffic & cannot move because the steering is locked. This happened twice in 4 days. Brought car to dealership & they never heard of this.

My daughter almost killed herself in the car at [xxx]; the steering wheel and wheels got stuck. She's stuck at [xxx] close by [xxx] in the middle of the road, she's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [xxx] . Car was towed to a mechanic shop. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2020 Lincoln MKZ 🔎.

The contact owns a 2014 Lincoln Mkz. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "steering assist unavailable" and "hill assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.

Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to accelerate but even fully compressed the vehicle would not go above 30mph. I attempted to drive the vehicle in to be inspected at a dealership and while on the way the steering wheel completely locked and an emergency light appeared on the dashboard stating "safely park vehicle". It was a horrifying experience to be driving in traffic and lose control of the vehicle but luckily I was able to coast the vehicle to the side of the road to safety without crashing! although the vehicle was fully powered, it would not move and I had to call aaa in order to get the vehicle towed to the closest aaa approved facility which was autoworks diagnostics & repair in kittery, me. They observed fluids had leaked out but were unable to locate where the leak was coming from and very loud noises that appeared to be coming from in between the engine and transmission . After researching online they found that there were two recalls involving the welds on the torque converter detaching from the engine. They also found a recall on the front brake hoses rupturing & leaking brake fluid as well as a recall with the steering wheel retaining bolt loosening & detaching while driving which could also have contributed to the issues experienced with the vehicle and the safety concerns associated as I was driving in traffic and lost total control of the vehicle which could very likely have caused a major accident! unfortunately none of these recalls have been associated with the VIN connected to this vehicle and the manufacturer; Lincoln, to this point has refused to discuss any of the issues having to do with the four recalls being associated to my specific 2017 Lincoln hybrid premier 2. 0l gas engine with 6 speed transmission although this specific year, make & model has each of these reported recalls.

Steering assist fault.

See all problems of the 2015 Lincoln MKZ 🔎.

I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called sons Ford auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.

The contact owns a 2013 Lincoln Mkz. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 19v632000 (steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.

See all problems of the 2013 Lincoln MKZ 🔎.

There was a recall for a loose steering wheel bolt . The recall was repaired at the dealership but now the steering wheel is loose again. I feel like this issue is grounds for a second recall. Not sure what is going on . Please advise before something bad happens.

The contact owns a 2024 Lincoln Mkz. The contact stated while driving at an undisclosed speed, the steering did not function as intended. In addition, the contact stated that the steering wheel had little play. The contact stated that the steering wheel was difficult to steer. The contact stated that the steering wheel was difficult to steer. The vehicle was driven to the contact's residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front left side of the vehicle. The contact stated that the leaked fluid was positioned in the location of the vehicles brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 23v162000(service brakes, hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

Loose steering wheel issues as described in existing recall safety recall 18s08 dealer repaired at a cost, and was informed that the vehicle was not eligible for the recall. Bolt replaced and retorqued to sped. Service performed by fiesta Lincoln 1720 s mesa dr, mesa, az 85210 on 10/21/2024 with approx cost of $240 (final invoice not available at this time. ).

The steering wheel is loose and feels as if it wants to come apart from the steering column.

See all problems of the 2019 Lincoln MKZ 🔎.

My car has lost powering steering three times now. I have replaced the rack and pinion module twice and I’m fixing to a third time. This has happened all within the last 3. 5 years.

See all problems of the 2012 Lincoln MKZ 🔎.

Power steering fault, hard to steering.

My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds.

See all problems of the 2016 Lincoln MKZ 🔎.

When turn and more specifically u-turns or sharp turns, the steering is very hard. I noticed that there was a recall on power steering for the Lincoln Mkz 2013 for cars registered in iowa. However, Lincoln is saying that my car is not covered.

I became the owner of a 2012 Lincoln Mkz hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on a southern California highway where there are hundreds of cars. I was on my way to take a final exam, that I could not miss, so I kept driving. Steering was near impossible at low speeds. I went in to take my final and three hours later, when I turned the car back on, the power steering still was not working. After hours of research and years of dealing with this problem, I have found that there was a recall regarding the pscm in the 2012 Lincoln Mkz. I am unsure if this problem extends to the hybrid model, and if so whether it was remedied by a past owner, but a detailed vehicle history report indicates that it was not. I have never received any notice as to this recall. I do know that my car was manufactured in the applicable time period (2011), and that it is experiencing exactly what the recall describes.

Power steering control module stop working. Ford is aware of this issue and refusing to classify it as a recall. Vehicle inoperable at 83k miles.

The power steering suddenly stopped working as I was on the highway and couldn’t control my car without warning. It started working momentarily and then stopped again. It’s been over 24 hours. The fuses were checked. At the same time that the steering went out two messages appeared. “lane keeping sys malfunction” and “steering loss stop safety”. It is available for inspection currently.

Steering wheel is wobbly and loose.

While driving I noticed that at times my steering wheel would be difficult to turn. At first, the problem seemed small until I was trying to make a left turn on a very busy 4-lane road, and without warning the steering wheel became very difficult to turn. I narrowly avoided being hit and ever since then, the steering has not been the same. I sought help at my nearest Ford dealership and after they inspected the car they determined that there was a problem with the steering assist and possibly the rack and pinion. We then discovered that the very same parts were recalled in 2011 for the same make and model car. I was never notified of any recalls and I asked why I was never contacted. The Ford dealership did not know why. According to them the vehicles that were recalled were vehicles that were made at the same facility as mine. They pointed out that normally my car would have been included in the recall and they did not know why I was excluded. I have attached the documentation they provided me proving that my car was built in a factory that had other cars recalled for the same reason. Currently, they are telling me that they cannot honor this recall because my car is not in the system as one that should be included in this recall. Due to the near misses that I have had I believe that this is a serious safety issue and should not be something that I pay over 2000 dollars to repair. Especially since all the other vehicles that had the same problem were recalled and repaired for free. Please help me figure out how to hold them accountable for not notifying me and refusing to honor the safety recall. Nhtsa campaign number 15v340000.

The contact's husband owns a 2015 Lincoln Mkz. The contact stated while driving 70 mph, a message indicating power steering failure was displayed. The contact drove to the residence and parked and turned off the vehicle. The contact stated while restarting the vehicle, the vehicle lost power steering functionality. The service advancetrac warning light was illuminated. An independent mechanic diagnosed the vehicle at the residence and informed the contact that the failure was related to NHTSA campaign number: 19v632000 (steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,400.

The contact owns a 2014 Lincoln Mkz. The contact stated that while driving at 50 mph the steering wheel moves up and down. No warning lights were illuminated at the time of the fault. The vehicle was then taken to an independent where the contact was provided with information regarding NHTSA campaign number: 18v167000 (steering). The owner also contacted an unknown Ford dealer. The dealer stated that the VIN was not included in NHTSA campaign number: 18v167000 (steering). The vehicle was not repaired. The manufacturer has not been notified. The failure milage was 123,000.

The steering wheel on my 2014 Lincoln Mkz almost came off while driving. An internet search yielded information that there was a 2018 recall on Lincoln and Ford vehicles with the same problem. I took my vehicle to the local Lincoln dealer for repair and asked them to find the recall. They told me that it had not had a recall and refused to fix it based on the recall, but at my expense. The specifics of the recall (Ford reference 18s08) were that it was for 2014-2108 Mkz manufactured in the hermosillo assembly plant in mexico. Research has shown that my Mkz was manufactured in the hermosillo assembly plant. My complaint is that the recall was for an identical year, make and model in the same manufacturing plant and common sense would tell you that there was a manufacturing defect, but that Ford/Lincoln did not capture all the affected vehicles. This is a serious and dangerous problem. The steering wheel almost came off in my hands 9 years later. Lincoln should be required to identify the vehicles manufactured in that facility during that time period that were not identified for recall and contact those owners for repair at their expense. I contacted Lincoln corporate recall center and while somewhat helpful with information, they were totally uninterested in my suggestions.

The contact owns a 2012 Lincoln Mkz. The contact stated while driving approximately 20 mph she heard a beeping sound and the "steering assist" and "service track" lights illuminated. The contact stated that she made a slight correction with the steering wheel and she noted that she had lost power steering functionality. The contact was able to pull off of the roadway and had placed the vehicle into park (p) and turned the vehicle off. When she turned the vehicle on the power steering function was not operational. The contact drove the vehicle to her residence. The vehicle had not been diagnosed by dealer or independent mechanic. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA campaign number: 15v340000 (steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Lincoln Mkz. The contact stated while driving 40 mph, the steering wheel became significantly loose. There was no warning light illuminated. The contact stated that the failure had been recurring. The contact related the failure to NHTSA campaign number: 18v167000 (steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

The contact owns a 2012 Lincoln Mkz. The contact stated while starting the vehicle the steering wheel was stiff and warning message saying, "power steering assist fault" and "service advance trac" displayed. The contact shut down the vehicle and when the vehicle was restarted the steering was not stiff and was operating normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the recall for the failure had expired and did not provide any assistance. The failure mileage was 100,288.

The contact owns a 2013 Lincoln Mkz. The contact stated that while driving at low speeds, the power steering became inoperable. There were no warning lights illuminated. The vehicle was towed to her residence. The vehicle was then taken to an independent mechanic who informed her about the steering recalls for the vehicle regarding the electrical power steering assist which caused the power steering column to fail. The mechanic referred the contact to the dealer. The local dealer was contacted and informed her that the repair was not covered under recall. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA campaign number: 19v632000 (steering) and NHTSA campaign number: 15v250000 (steering). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 67,000.

I was driving on the freeway when the steering on my car became very difficult and “wobbly”. It was hard to keep it going straight. I knew something was wrong and when I got home, I told my husband to check my tires. The next morning I was told that my tires were fine but when we got into the car, this time I got 4 errors regarding the drive control and steering assist fault. The steering wheel was locked and the car was unable to be driven.

The contact owns a 2014 Lincoln Mkz. The contact stated while driving approximately 5 mph the power steering had failed. The contact stated she saw the abs and "traction" lights illuminated. The contact stated that she stopped the vehicle and had to turn it off and on several times and regained functionality. Additionally, the contact stated that the brake pedal had become stiff at any speed. The contact stated that she had depressed the brake pedal to the floorboard and heard an abnormal snapping sound "like a coiled spring" and the brake function had returned. The contact stated that the "abs" and "traction" lights were illuminated. Also the contact had noted that when she placed the vehicle into park (p) with the vehicle still turned on the shift indicator would pop out of park (p) into drive (d) and also into reverse (r). The contact stated that the vehicle would move in the direction of the gear that it had inadvertently shifted into. The contact stated that all of the failures were intermittent but recurring. The contact had researched online and related the three failures to NHTSA campaign number: 15v250000 (steering); NHTSA campaign number: 22v011000 (service brakes, hydraulic); NHTSA campaign number: 13v594000 (power train). The contact had not taken the vehicle to a local dealer or independent mechanic the vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

Backed out of garage and tried to turn the wheel and couldn’t! very hard to turn!.

As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. Came on. Many other people have reported this problem with the steering mechanism on this particular car.

At different times, while driving at a low speed my steering wheel will not turn. Additionally, all these random drive assistance system lights are reflected on the dashboard. I believe it's the electric power assist system that has a recall with the 2014 Lincoln Mkz not the Lincoln Mkz hybrid. For example, hill start assist not available, check adaptive headlamps etc. This started December 1, 2022, and has been an on-going issue. I have to restart the car in order to continue to drive.