Steering Failed Problems of Lincoln Mkz Hybrid

Tl the contact owns a 2012 Lincoln Mkz Hybrid. While driving 25 mph, the steering failed and the power assist warning indicator illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 86,000.

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Tl- the contact owns 2011 Lincoln mkz. The contact stated that the steering failure had progressed causing the steering to be difficult while the vehicle was in operation. The dealer ganley Lincoln (6930 pearl rd, middleburg heights, OH 44130, 1-(440) 845-6000) replaced the electronic power steering unit and shortly after the dealers repair within two months the front suspension assemblies failed, the contact continued to hear an abnormal noise and was uncertain if the dealer and the manufacturer would be able to provide a permanent remedy to fix the failure. The manufacturer had issued 1 steerng recall for NHTSA campaign number: 15v340000 (steering), the vehicle was not included in the steering recall campaign, 3 steering TSB had been issued, no recalls on suspension and 1 suspension TSB. The manufacturer provided no remedy other than the contact having the dealer replace the part. The approximate failure mileage was 45,000. Dyd.

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