Table 1 shows one common service brakes related problems of the 2025 Lincoln Navigator.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The gm informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The gm did not provide assistance with this, as he stated he was in a meeting. The gm and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving in the driveway at approximately 2 - 3 mph, several brake warning lights were illuminated, and the vehicle failed to respond immediately while depressing the brake pedal, which required the contact to exert an excessive amount of pressure on the brake pedal. The messages "auto-hold disabled", "brake function failure" were displayed, and unknown warning lights were temporarily illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was informed of the failure and a case was filed. The manufacturer confirmed that the VIN was not under recall. The failure mileage was approximately 2,000.