Adaptive Cruise Control Problems of Lincoln Navigator

Lincoln Navigator owners have reported 3 problems related to adaptive cruise control (under the forward collision avoidance category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Lincoln Navigator based on all problems reported for the Navigator.

1 Adaptive Cruise Control problem of the 2025 Lincoln Navigator

Failure Date: 01/02/2026

This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The gm informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The gm did not provide assistance with this, as he stated he was in a meeting. The gm and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.

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2 Adaptive Cruise Control problem of the 2022 Lincoln Navigator

Failure Date: 09/22/2022

1. The monitor on the vehicle went black on 2 separate occasions so far while the vehicle was moving. The screen rebooted but causes the retractable running boards to be locked in the up position. In order to address the running boards you must go into the settings and adjust the running boards from off to automatic. 2. During use of the active assist, the vehicle on several occasions has just suddenlt decelerated to 45mph regardless of the speed that was set. This has occured with no vehicles infront or to the sides on straight roads.

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3 Adaptive Cruise Control problem of the 2022 Lincoln Navigator

Failure Date: 07/25/2022

I purchased a new 2022 Lincoln Navigator reserve l and just took a 3000 mile road trip and used their active glide driver assistance extensively and have uncovered a major safety issue with their system. The issue I found is that when using the adaptive cruise control feature the system will sometimes read a car in the adjacent lane as moving in front of my vehicle and apply the brakes very hard causing my car to immediately and strongly slow down at highway speeds - with other cars behind me. This happens mostly on curves when the straight line of sight sees the car in either the right or left lane next to me at about a 20' distance. There is no warning of brake application and can make the driver lose control. I was almost rear ended multiple times. I know the driver assistance requires the driver to be attentive - and fortunately I heeded these warnings. It appears my vehicle is trying to very quickly acquire the distance between my vehicle and what it thinks is a vehicle in front on me. This is a major issue and will lead to accidents.


Other Common Forward Collision Avoidance related problems of Lincoln Navigator

Problem Category Number of Problems
Warnings problems
5
Automatic Emergency Braking problems
4
Adaptive Cruise Control problems
3


Navigator Service Bulletins
Navigator Safety Recalls
Navigator Defect Investigations