general problems of the 2013 Mazda CX-5 - part 1

47 problems related to electrical system have been reported for the 2013 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mazda CX-5 based on all problems reported for the 2013 CX-5.

1 Electrical System problem

Failure Date: 01/16/2022

When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.

2 Electrical System problem

Failure Date: 08/20/2021

My vehicle does not want to turn off when placed in park. The car is fully in the park position, but the start push button is illuminated with a red light. The power is still on, and the car beeps when door is open. I can only get the power to turn off, after repeatedly tapping the gear shift left, towards the p symbol. It is already fully seated in the park position, but this finally causes the light to go off and the car turns off. Always hoping the power did not turn back on while away from the car. Is this a fire hazard? I will not park my car in the garage as I am concerned it may overheat the wiring, electrical components, etc. . . ??? I have noticed similar complaints for this vehicle on this website also.

3 Electrical System problem

Failure Date: 07/01/2021

My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the parking lever switch. I feel that not being able to turn your car off is a safety issue.

4 Electrical System problem

Failure Date: 05/01/2021

My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse and has taken up to 7 times of turning it off and on, backing it up and forward before it will just turn off for me. I get scared that it won't turn off. I found this forum online and it seems this is a very common problem that is not being addressed by Mazda. . Read more...

5 Electrical System problem

Failure Date: 04/14/2021

The car does not turn off when I put it in park and push the on/off button. I have to start and turn off multiple times and jiggle the gear shift multiple times before it turns off. Sometimes even that doesn't work. Because the car doesn't completely turn off, it runs the battery down which leaves me dangerously stranded. The car is available for inspection. My safety is put at risk because it drains the battery and leaves me stranded, sometimes in dangerous situations unable to get assistance. I have not taken it to a dealer or service center but have seen multiple reports of other owners of this same vehicle having the same problem. The problem has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages, or other symptoms before the problems started. It started a while ago but I'm not certain of the date. The messages I've read online of it happening to others are from several years ago, so this seems to be a problem that has been ongoing for several years that Mazda has failed to address.

6 Electrical System problem

Failure Date: 04/03/2021

The ignition on my 2013 Mazda Cx-5 would not turn off after putting the vehicle into park. The engine would start with the gearshift lever in park, but once I drove to a destination, pulled into a parking lot, and put the gearshift into park, the vehicle would not entirely turn off. It would take several attempts to manipulate the gearshift around to get the car to turn off. The vehicle's electrical system would still be active, including radio, dash lights, headlights, and other electrical systems would all remain on. After contacting a local Mazda dealership in town, a "park safety switch" in the gearshift lever is being affected, and it is a known problem affecting Mazda Cx-5 vehicles. However, there have not been any recalls issued for this problem. Thanks to a quick google search such as "Mazda Cx-5 will not turn off", I found out about this issue. There are several youtube videos, posts on reddit and Mazda forums discussing this issue. Having a vehicle with an issue where you cannot turn the car off because the car "thinks" that the vehicle is not in park is unsafe and a safety hazard and can cause an accident or worse.

7 Electrical System problem

Failure Date: 04/02/2021

The contact owns a 2013 Mazda cx5. The contact stated while attempting to shut-off vehicle, the vehicle failed to turn off due to the transmission not being fully in park. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 100,000.

8 Electrical System problem

Failure Date: 03/17/2021

Ijust purchased this vehicle used from a car dealer. I get it home and find this out. Seems it is a common issue and complaint online with a fix of over $200 in parts and labor. (all our vehicles are Mazdas. I purposely bought a Mazda because I believed they were reliable. I am sorely disappointed there is not a recall for this. When car is put in park and turned off it will not shut off. Auxillary power keeps running not allowing the car to lock. Radio turns back on. The only remedy is to continually try to jiggle the gear shift or take car out of park and back in.

9 Electrical System problem

Failure Date: 09/06/2020

The shifter position switch is defective. It does not always shut off the electrical system when the shifter is placed into park and the car is turned off. The electrical system, the radio, lights, etc, remain on even though the car has been turned off. Apparently it caused by a small part that was made of rubber that dries out and breaks down. It is replaced by a plastic part that resists wear and tear and lasts far longer. Mazda is aware of the problem but refuses to replace the defective part for free.

10 Electrical System problem

Failure Date: 08/17/2020

After pressing the "on/off" button, the car will not shut completely off (radio/lights/accessories remain on). To resolve, you have to essentially jam the shifter back and forth, rather strongly (out of park) before trying to turn it off again. This happens more than it doesn't and at some point, I am concerned it wont shut off. This happens when stationary. When looking for possible reasons why and solutions, there are a lot of message boards revealing this as an issue, but no recall has been generated. What would it take to get a recall in place? this has been happening upwards of over a year at least.

11 Electrical System problem

Failure Date: 08/01/2020

When I try to turn off the car, it remains on. I then have to shift gears to r then back to p and turn it off again to completely shut the car off. It happens every time.

12 Electrical System problem

Failure Date: 07/13/2020

This issue has occurred multiple times where I put my car into park (therefore being stationary), press the button to turn off the car and the car does not fully shut down. It appears to be a safety issue with the steering sensor not full recognizing that the car is in park and therefore not shutting off the car completely. In order to get the car to completely shut off, the car has to be shifted from drive to park/actively turning on and off the car sometimes as many as 5-6 times in order for it to fully shut down. I have read dozens of reports of other Mazda owners experiencing the same problem. Cars being unintentionally left on is definitely a safety issue that needs to be looked into.

13 Electrical System problem

Failure Date: 05/06/2020

After you shut the car engine off the ignition is still on. While in park I have looked this up and found out that it's a worn out switch. In these cars this had happened a while back but it's getting worse like every time now.

14 Electrical System problem

Failure Date: 02/06/2020

This is a "push button" start vehicle. When you push the button to turn off the engine, the electrical components / accessories remain on instead of turning off with the engine. There is no key to remove so you cannot manually turn off the electrical components / accessories. Even upon exiting the vehicle and locking it, the electrical systems remain "on" even though the engine is off. The vehicle is stationary when this happens. The gear shift shows park. It seems that some type of sensor is not properly communicating to shut itself down.

15 Electrical System problem

Failure Date: 02/01/2020

The contact owns a 2013 Mazda Cx-5. The contact stated that the push to start button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was waiting for a callback. The failure mileage was approximately 100,000.

16 Electrical System problem

Failure Date: 02/01/2020

The contact owns a 2013 Mazda Cx-5. The contact stated that the vehicle failed to shut-off while depressing the start/stop button. After pressing the start/stop button to shut the vehicle off, the engine turned off however, the electronics inside the vehicle and the exterior lights remained activated. The cause of the failure was not determined. The local dealer was not notified. The manufacturer was contacted but no assistance was offered. The failure mileage was 95,000.

17 Electrical System problem

Failure Date: 08/01/2019

When the vehicle is stationary and we try to turn off the vehicle, it does not completely shut down. The radio and other electrical accessories and lights stay on. It appears the vehicle does not recognize that it is in park. If you leave the vehicle in this state, it will not lock and the battery will drain which then becomes a safety issue, especially for young women driving this vehicle.

18 Electrical System problem

Failure Date: 05/20/2019

The electronic dashboard on my 2013 cx5 sport is not showing miles driven, when the car in turned on, while being driven, or stopped. Only the temperature outside is being shown. See attached photo.

19 Electrical System problem

Failure Date: 03/30/2019

On many occasions when the vehicle is stationary and I try to turn off the vehicle, it does not completely shut down. The radio and other electrical accessories and lights stay on. The vehicle does not recognize that it is in park. It has push start button. I have had to try repeadly to turn off and on to manage to turn it off. If you leave the vehicle in this state, it will not lock and the battery will drain which then becomes a safety issue. Because the car will not lock and the vehicle can get stolen. I have seen online many have this issue. The only way I am able to turn it off is too hold the shift on park and put pressure so the sensor will grab and push the power button at the same time. This should be recalled the sensor is defective.

20 Electrical System problem

Failure Date: 09/09/2018

Car will not power off when in park. Battery will drain if not very cognizant of the system actually shutting off. Apparently is is part kdy0-46-040 that is located in the gear box that is wearing out. My car has only 83,000 miles currently. It happens multiple times before it will successfully power off. Sometimes you have to drive it around to finally get it to recognize park so it will fully turn off.

21 Electrical System problem

Failure Date: 09/04/2018

When stopped and with the engine and all lights turned off, the car will drain the battery and not be able to be started. This has resulted in being stranded in many places. In fact, I now carry a rechargable battery pack to keep from being stranded once a month.

22 Electrical System problem

Failure Date: 07/10/2018

After placing the car in park, the electrical system does not shut down. It stays on and drains the battery. Happens on hot days (80 plus). Danger of being stranded. Part kdy0-46-040. . Read more...

23 Electrical System problem

Failure Date: 06/15/2018

After parking and pressing the start/stop button to turn the engine off and exit the vehicle, the engine would turn off but the radio/lights, etc. All stayed on. To resolve, I had to turn the vehicle back on, put it into drive/reverse/park and press the start/stop button again for it to completely turn off like it's supposed to. I was stopped in the parking lot in front of my work, flat concrete area, weather was sunny and 90 degrees.

24 Electrical System problem

Failure Date: 05/17/2018

On may 6th 2018, I first experienced an issue with my vehicle not fully turning off the car while in park. I have a push button start on my car and after I put it in park, I pressed the push button to shut it off and it would not turn off. I want to exit the vehicle and it was beeping at me as if I did not turn off my car. And the light on the push button was orange. The car was in a state as if I was using the battery but did not have my engine on or ac. I put my foot on the brake, pressed the button to try to shut it off, and it turned my car back on then I pressed the foot on the brake to shut it off and it went back to using the battery only. I tried many different ways to shut off my vehicle and I still could not. I attempted this at least 5 times before my vehicle finally shut off. Today, it happened again. I put my car in park, went to shut off my car and it would not shut off. I attempted to shut it off seven times before I finally put my car in reverse put it in park and then my car shut off. I called my Mazda dealership, and ask them what I would do in the future to fix this issue and they said they have never heard of this issue before. I looked up on the internet, and there's hundreds of people that have had this issue and all of them say that Mazda says they've never heard of the issue. They urged me to come in, have my car diagnosed, and then they could try to see what is wrong with it. Because my car is no longer under warranty, I would be paying for something that might be a recall issue. How are there hundreds of people with the same issues as myself and no one has ever heard of it? note: I am canadian because it wouldn't give me the choice of a canadian province, I made up the postal code to coincide with alabama. Please let me know where I would file this in canada. Km were converted to miles.

25 Electrical System problem

Failure Date: 05/06/2018

Possible defective shifter switch causing ignition button to not allow vehicle to shut down completely unless you fidget the shifter back and forth or shifting through all of the gears to get it to properly shut down. This occurs randomly while stationary trying to shut down the vehicle, during parking. Has been going on for a few months and is getting worse, possibly near completely faulting out.

26 Electrical System problem

Failure Date: 05/02/2018

When I press the button to turn off the car, the accessories do not turn off. The radio continues to play, etc. I have to restart the car and turn it off again. I repeat until the car finally turns off. I leave the radio on in case I forget and my battery runs down. From researching I have found it is a bad shifter position switch and everyone is having the same problem. Scarey my car was parked at the time.

27 Electrical System problem

Failure Date: 04/30/2018

I push the button to turn the car off. The motor turns off but the accessories stay on (radio, dash lights, etc. ) turn the car back on, move the shift lever and then turn it off again. Sometimes this works, other times it takes numerous tries before it will actually shut off. Some people have gotten out of their car without realizing this happened and came back to a dead battery. This could be a definite safety hazard - such as someone stranded late at night with a dead battery because of this issue. Mazda says they are aware of it but you have to issue a recall so we can get our cars fixed. It is apparently a sensor under the shifter that is the issue. . Read more...

28 Electrical System problem

Failure Date: 01/05/2018

After driving and putting the car in park and trying to turn the car off the car radio and dash indicators remain on. I am not able to completely turn the car off without putting it in reverse and backing it up some and then driving forward again and putting it in park and pushing the power button again. Just trying to restart the car or shift it to drive and back to turn the power completely off does not work. This incomplete powering off of the vehicle happens very randomly.

29 Electrical System problem

Failure Date: 12/01/2017

When parking and putting the car in 'park', the car doesn't recognize that it's in the park position, and although the car shuts off, the electrical system stays on. This allows the battery to run down with stereo, lights, and fans all running, and even worse, would allow someone to steal the car if they were to get into it. I've done research and found hundreds of complaints about this issue online with the 2013 and 2014 model years.

30 Electrical System problem

Failure Date: 03/21/2017

3 times since pcm recall was completed- I have been driving on the highway 65mph, suddenly feel reduction in power, check engine light, low tire pressure lights and tractions stabilty warning lights come on. When the car is turned off, and restarted lights go out except check engine and car drives normal. By the time I get to pepboys they are unable to find a cause and the check engine light goes off.

31 Electrical System problem

Failure Date: 03/11/2017

Check engine, tps, and tcs lights come on and vehicle starts bucking and decelerating. Pulled over, disconnected the battery. Dashboard lights and bucking are gone at restart. Issue occurred two more times in a span of a couple days, so I took it to a shop. P0101 and p061b problems present. Maf sensor seems fine. Continues malfunctioning after oil change and inspection. Taking to the dealership for reflashing.

32 Electrical System problem

Failure Date: 03/07/2017

When turning off eng, via pressing the electronic start/stop button. The radio stays on. Unless you press the button to turn on the accessories, then pressing brake down, then moving the automatic shift lever from park to drive, to park again and pressing the start/stop button again, then the radio will turn off. This has been happening for many months.

33 Electrical System problem

Failure Date: 03/01/2017

The contact owns a 2013 Mazda Cx-5. The contact stated that the service engine warning indicator illuminated and the vent functions failed for the air conditioning and heating. The vehicle was taken to a dealer for further diagnostic testing. The vehicle was not repaired. The manufacturer had not yet been notified. The approximate failure mileage was 48,541.

34 Electrical System problem

Failure Date: 02/02/2017

Car sometimes will not turn off auxiliary power when put in park and engine is turned off. Radio and auxiliary functions continue to run. I need to start engine, move car back and forth two or more times, put in park and push ignition button again to totally shut off power. This may happen several times a day, then not occur for weeks at a time. My car is always parked on a level surface when this happens, I am positive the car is in park, and type of weather doesn't seem to be an issue. It seems to be a common problem with Mazda vehicles, and I have seen a lot of posts on the internet of people having the same problem. My Mazda dealer told my mechanic that they have had several cars in one week come in with this complaint.

35 Electrical System problem

Failure Date: 11/12/2016

Since last recall repair my Cx-5 is experiencing major problems. It will randomly not start. I get in and depress brake pedal, but start button will not light green and car won't start, even after changing battery in key fob. The dashboard lights (all of them) will come on and flash, then go away. The other issue is that the transmission will not engage after car has started. Car is started and in park. I depress the brake and try to put the car into gear (drive) but the shifter refuses to move at all. Pumping the brake does not work, depressing the brake all the way to the floor does not work. There is not a particular sequence of actions that will get the car to go into gear. The only remedy I have found is to turn the car off and let it sit for an extended period of time. When driving the car after this has happened, if I use reverse and then put it into drive, the car jumps forward without my foot being on the gas pedal and then the lights on the dashboard for tire and tcs come on.


Other Electrical System related problems of the 2013 Mazda CX-5


Safety Ratings of CX-5 Cars
Fuel Economy of CX-5 Vehicles
CX-5 Service Bulletins