Three problems related to ignition switch have been reported for the 2013 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mazda CX-5 based on all problems reported for the 2013 CX-5.
The engine cuts when I put my car in park and push my start/stop button but the radio stays on after. I try over and over again to turn my car off fully by switching gear and turning the car on and off. This has happened daily for me. I noticed that this may have something to do with the electrical shortage of the ignition switch. It's very unsafe. It can cause battery drainage and can lead to other electrical issues.
When the vehicle is put into park and the ignition switch pressed, the vehicle will not completely turn off. The engine turns off but the entire electrical panel stays on. The only solution has been to turn the car back on, drive forward/backwards, and try to turn it off again. Sometimes, this has to be done up to 10 times before the vehicle will completely shut off. This has been a very big problem because you cannot leave or lock your vehicle. Mazda dealerships are charging $80 - $120 just to diagnose the problem. It turned out to be a faulty gear sensor switch which is not allowing the vehicle to go completely into the park position. The cost for parts and labor is approx. $400.
I am often unable to turn car off using the keyless ignition switch. The engine will stop but all interior power remains on, and I must restart the engine, shift gears, return to park and try again. Sometimes it takes 5-8 tries to kill power. This is a safety hazard as it could leave you stranded with a dead battery. I've seen many similar complaints on your website, but Mazda claims no ownership of the problem and have not issued a recall. How can you rectify this situation?.