general problems of the 2014 Mazda CX-5 - part 1

I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, with no warning, like the pedal was pushed to the floor. I stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, fortunately my wheels were pointed straight and the car did not race into oncoming traffic. My 96 year old father was in the car with me. Thankfully, my grandchildren were not in the car. You could smell the gas and brakes. It was not driver foot placement, nor was it floor mats. Vehicle has ~ 75k miles, and I am terrified of this happening again. I had driven this car regularly in rush hour stop & go traffic for years with no event like this ever before. Apparently sudden unintended vehicle acceleration is a recognized problem.

The contact owns a 2014 Mazda Cx-5. The contact stated while attempting to turn off the vehicle, the vehicle failed to immediately turn off. After several attempts, the contact was able to turn off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000.

After pushing the button to turn my car off, the engine turns off but none of the electronics does. I have to turn my car on and off numerous times to get the navigation/radio screen to turn off, I'm a single woman and I don't want to come back to my car to find a dead battery late at night with no one around. I was advised that Mazda was aware of the problem with the sensor #kdy0-46-040, but was not issuing a recall. . Read more...

For the last couple of months every time I place my car in park and press the push start/off button- the car does not completely shut off. So I start the car again, move the gear shift out of park all the way back into drive and back into park again in hopes when I push off button it will cut off. It is a gamble. Now I am having to cut the car on and off almost 6 times in a row to get it to cut off completely. Not only is it causing incredible wear and tear on my vehicle, it is a horrible defect that seems like it will be dangerous and costly in the long run. I think Mazda should recall this issue and fix it promptly!.

The dashboard indicators suddenly came on all at once while driving on the highway. After pulling over to the breakdown lane and putting it in parl, the engine would not turn off when pressing the on/off button. After arriving at our destination, we needed several attempts of putting it in drive and back to park before the engine finally shut off. But the dashboard indicators remained on and would not turn off, draining the battery all the way down. The following morning, we had to have the vehicle towed to a nearby Mazda service center.

I was slowly accelerating away from a stop light in traffic on a 4 lane highway when suddenly the transmission felt like it was shifting from 1st gear into reverse instead of 2nd gear. My awd automatic transmission Mazda shook and it felt like it was shifting from 1st to reverse and back again repeatedly. I put it in neutral and coasted through the intersection. I stopped in the middle of the right lane and checked the gear lever which was in drive, no warning or check engine lights. I put it in gear and slowly drove forward and it started jerking again and I was forced to coast to a wider spot so I wouldn't get rear ended. I had it towed by aaa (the local driver reported I was the 6th Mazda Cx-5 they towed for similar symptoms). They towed it to their recommended transmission shop and after a scan, the mechanic couldn't find any codes. He test drove it and it exhibited the exact same symptoms. He said it was probably electrical or software and he couldn't fix it. I'll get it towed to Mazda Monday. My warranty from car max ran out 300 miles ago, they've been very helpful, but not much they can do until we identify the cause.

When shifting into park, unable to shut off engine as car does not recognize it is in park.

When putting the vehicle in park, the vehicle often does not fully turn off (goes into accessory mode). It seems to be a shifter issue, or it does not know it's in park. . Read more...

I am having issues with turning the car off. Frequently, I will park the car, ensure the automatic transmission is engaged in "park", put my foot on the brake and hit the off button (keyless). The accessory power will remain on and the car will alert me that the vehicle is still "on", even though everything should be off. I will have to try multiple times to turn the car on and off, even engaging in reverse, drive, etc and then trying to turn off before it finally turns off fully. Looking for more information online, I found there are many other Cx-5 owners who are having this issue.

Transmission safety switch which allows recognizes the gear selector switch is in the p position is faulty/defective. Defective switch is a safety concern as will not allow vehicles to completely turn off. Mazda is aware of the problem and has issued a maintenance bulletin on many affected 2013 and 2014 model vehicles. This started happening randomly 3 years ago, but has progressed to 3-4 times per week.

When vehicle is parked and the shift is in p position the ignition does not turn off when pressing start stop button. The ignition stays on in accessory mode. I need to start and stop numerous times and put shift into r and then p to turn car off. It would take anywhere from 3 to 10 times. I searched the web and found this is a common problem in 2014 Mazda Cx-5 and there are numerous complaint about it. This issue leads to driver stranded as without proper shutoff,it runs down battery. Mazda is fully aware of this issue and they have rectified the shifter switch with new part # kdy0-46-040. There was a service bulletin send to Mazda dealers on 12/22/15 and 4/11/16 on how to address this problem with bulletin no. 05-004/16 and now recommending to replace the switch unit with new part # kdy0-46-040. However there is no recall for this issue. Mazda should repair this defective part without additional cost to owners as this can be dangerous as you can easily leave car in accessory mode and car battery will be dead upon return. This has occurred to us multiple times and as recent as this week only.

~tl the contact owns a 2014 Mazda Cx-5. The contact stated that there was a manufacturing error for the upswitch built into the selecter lever component in the gear shift in an automatic transmission. The switch would not turn off one out of every three times, which drained the vehicle's battery. The manufacturer stated that they saw no recalls for the failure and referred the contact to NHTSA. The contact still had an extended warranty, but would not cover the failure. The dealer also stated that they would not cover the repair costs. The dealer gave the contact a copy of a technical service bulletin regarding the failure. The failure mileage was 69,000.

Vehicle won't shut completely off. Infotainment system remains on, doors won't lock and key fobs won't work. All after pressing the start button in order to shut it off.

The engine was in drive and the brake pedal was fully depressed. The car was stopped for at least 5 seconds- at which point the engine starts to rev, loud clunk from behind and the car jumps forward at least 5 feet. Feels as though was hit from behind. In addition, the car suddenly starts to rev up to 4000-5000 rpm while at stop and while driving locally (not highway driving).

Tl the contact owns a 2014 Mazda Cx-5. While driving approximately 30 mph, the vehicle slipped into neutral and stopped without warning. The vehicle was taken to independence Mazda (704-563-1510, located at 6735 e independence blvd, charlotte, nc 28212) to be diagnosed, but the failure could not be duplicated. The manufacturer was made aware of the failure via email. The manufacturer attempted, but failed to reach the contact. The contact planned to call the manufacturer back. The failure was not diagnosed or repaired. The failure mileage was 49,500.

The car slips gears - going from drive to neutral instantaneously without warning. This happens when the car is in motion and in drive. The indicator light says 'd' but the car's gear is in neutral. This has happened 3 times on streets at approx 40mph after making a 3 hour hwy trip.

Tl- the contact owns a 2014 Mazda Cx-5. The contact stated that while attempting to turn the vehicle off shifter would not immediately change to the park position and the vehicle could not be completely shut off. On several occasions the battery had drained due to the failure. The cause of the failure was not determined. The local dealer was not notified of the failure. The manufacturer was contacted but no assistance was offered. The failure mileage was 75,000. Jft.

My vehicle does not completely shut off when the start button is pushed. It goes into auxiliary mode. If left the vehicle will stay running until the battery dies. This can be resolved at times by restarting the car, shifting it out of park, back into park and then shutting the car off again. . This may need to be done more than once and sometimes you have to move the car a little to get it to work.

Tl- the contact owns a 2014 Mazda Cx-5. The contact stated that when putting the vehicle in park, the vehicle does not recognize that the transmission is in park and the vehicle would not turn off. The dealer: berglund Mazda 834 e main st, salem, va 24153 was contacted and informed the contact to bring the vehicle in to the dealership. The vehicle was not repaired. The manufacturer was notified and informed the contact would have to take it in for diagnosis. The failure mileage was 46,000. Hk.

Car will not turn off when brake is pressed, car is in park and I hit the power off button. Leaving car running in garage - very unsafe. Not the only one. . . Here is a link to site with 100's of people with same issues. . Read more...

When pressing the start/stop button, the ignition does not turn off. Although the shift lever is in �p� position and the engine shuts off normally, the ignition stays on.

Tl- the contact's daughter owns a 2014 Mazda motor corp cx5 tr 2a. The contact stated that while driving, the contact heard a clicking noise under the hood of the vehicle but could not determine the location of the clicking noise. The traction control and the check engine warning light illuminated. The contact stated that on another occasion, the contact's daughter attempted to start the vehicle but failed to start. The vehicle was taken to an independent mechanic where it was diagnosed that the battery had drained due to it not grounding one of the circuits and that the power control module needed to be replaced. The vehicle was not repaired. The contact mentioned that the independent mechanic stated that no parts were available to repair the vehicle at any of the local dealers. The manufacturer was not notified of the failure. The failure mileage was unavailable. Lt.

Tl the contact owns a 2014 Mazda Cx-5. After the contact shifted into the drive position, the vehicle rolled backwards and would not drive forward. Also, the vehicle would not shut off when the engine power button was pressed. The vehicle was towed to the local dealer (koeppel Mazda, 7712 northern blvd, queens, NY) where it was diagnosed that the shifter was faulty. The shifter was replaced, but the contact still experienced failures with the vehicle powering off. The manufacturer was notified of the failures. The failure mileage was 45,762.

When car shifted to park in order to shut down engine, the vehicle often does not detect the fact the car is park when button ignition is pressed. Message appears on dash saying to shift to park although it is already in park. Requires user to move shifter out of park and then back into park order for car to register park for turning off auxillary power. If driver is not attentive to dash message or ding when exiting car power remains on and battery is drained resulting in dead battery.

Driving out of my driveway from park into drive it would not go anywhere after pressed on the gas pedal something going on with the transmission it's okay to go in reverse just not neutral or drive bringing it to a dealership on a flatbed being towed as it is not safe to drive. My vehicle has about 59500 miles on it.

My vehicle will not turn off when I place it in park and turn off the engine. It causes me to turn on the engine, move the vehicle's shift level, place it back in park, and try turning it off again. Sometimes it takes 5 to 10 min of repeating this process in order to turn off the vehicle. This seems to be a known issue for other Mazda Cx-5 owners based on thousands of related complaints on forums dating back to at least 2015 on google and bing. This effects the cars, battery, engine, shift lever, and also makes it uncertain if you actually have the car truly in park or on/off. The issue happened occasionally before but is now everytime I trying and turn off the vehicle! Mazda usda is aware of the issue not taking responsibility.

I was traveling about 35mph up a slight incline when the engine lost power and started shaking. The traction control system, tire monitoring, and check engine light all came on at the same time. The engine didn't have any power even when I pressed all the way on the accelerator I couldn't get it to go any faster than 45mph.

The contact owns a 2014 Mazda Cx-5. The contact stated that the engine indicator illuminated and the vehicle failed to turn off. The contact had to maneuver the gear shifter in order for vehicle to shut down. The vehicle was taken to destination kia (760 central Ave, albany, NY 12206) and was informed that the engine cooling system needed to be repaired. The vehicle was repaired, but the failure recurred. The contact was referred to the local Mazda dealer. The vehicle was taken to depaula Ford (799 central Ave, albany, NY 10206) and the contact was informed that the vehicle would need to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 84,432.

The instrument panel states on after shutting of the engine. The car starts beeping when you open the door and you are not able to look the car. Look like the transmission shift is not going to park completely so the battery dies every time. ,.

On 2/24/16 I had to have my 2014 Cx-5 towed to the dealer, because the car was suddenly not able to accelerate. I was driving on a 3 lane road, when I was stopped at a traffic light and could not accelerate. Fortunately, I was near a gas station, but if I had been on the highway driving, I would have been in a severe accident. I was informed by the dealer that the shift cellanoid in the transmission was malfunctioning and that they would have to replace the valve body. The car has only 20,695 miles on it. So I am very concerned about my safety and that of others. As you can imagine, this causes me and my family great concern. We have owned various Mazda's since 2000 and been very happy with them, but have never had to worry about the car malfunctioning while driving.

I purchased this vehicle in April 2015 as a new vehicle left over from 2014. Repeatedly, when decelerating, the engine continues to rev higher despite pressing the brake and keeping my foot off the gas pedal. This happens all the time and I've been told by both the dealership and Mazda that this is how the vehicle is designed. I fear the vehicle will not slow down when needed as it feels as if the engine is pushing to increase speed when I'm trying to slow down. It is extremely dangerous when the engine goes into overdrive for fast acceleration such as entering a highway and then a rapid deceleration is required such as when encountering sudden traffic. I've also noticed other issues with the electrical systems (blind spot indicators working inconsistently; hd stereo fading in and out; bad reception on strong radio stations) and I believe they are all related to a bad computer. It seems the computer needs to be replaced since it controls all aspects of the engine's operation.

Engine/active accessories would not shut off. After stopped and put the vehicle into the park position, and pushed the start/stop button to turn off the vehicle, it would not shut off. It sounded like the engine shut off but the accessories were active and fully engaged and beeping. I tried pushing off button several times, restarting /shutting off again,and driving to another parking stall, I had to leave my car unlocked, actively engaged with active accessories fully on in my driveway at home, in shopping centers like target, walmart, the mall, and grocery store. Each time when I returned to my vehicle acc were still on. I had to drive the car a bit and keep trying to park until it shut off. The first time this occurred wa approx July- August , 2015 and my car was still under the 36k/3yr warranty and I was told by the Mazda service advisor that it was just a low key battery and I needed to replace it. He said he did a complete diagnostic check and no problem showed up. It occurred intermittently so I believed him. Recently July 2016- Aug 2016 it actually got worse and happened approximately 5 times within one month. I changed batteries three times on two separate keys. The batteries are not the problem or answer and has not resolved the problem. I think this is might be a transmission, engine, ignition or electrical stability control; I don't know, but definitely not a low key battery prob as I was told by Mazda sevice advisor.

While sitting at a stop sign, waiting to make a left turn onto a busy 2 lane 55 mph highway. My right foot is on the brake when the engine starts to rev up followed by a loud clunk with the car jumping forward. I thought I had been hit from behind but when I looked back there was no one in sight. I put the transmission in park and exited the car to see what had happened. No sign of anyone that could have caused it. I re entered the car and noticed the engine was stopped. I turned off the ignition and re-started the engine. All seemed normal so I continued to drive home very carefully. I am now afraid to drive this car. What if it had dumped me out on that highway?.

My windshield suddenly cracked while I was driving.

Turning into interstate entrance ramp, vehicle accelerated normally up to about 40 mph, then lost all power even though engine raced. Switched auto trans to manual mode and display was blank where it should have shown current gear. Coasted onto shoulder and shut off ignition. . . . . After a few minutes, started engine and issue has not recurred. Had noted a smell as of burning plastic for several miles prior to this incident. . . Following day, dealer found "what looked like carpet debris wrapped around speed sensors" and removed it. They found no other problem. . . . . . Current mileage is 14,590 and problem has not recurred. . . . Updated 08/12/15.