general problems of the 2019 Mazda CX-5 - part 2

I believe my car has been affected by the fdm fuel pump replacement recall (#5321k). My car has stopped working. Parts are currently unavailable. What can be done as I need my vehicle for work?.

There is a known issue with the infotainment systems of several makes/models within a certain date range of Mazda vehicles called ghost touch. It seems to mainly occur in very hot or cold weather. The touch screen will press different buttons on the screen on its own, which can be quite dangerous while driving: maps will start directing you to a different location, if you are on a call, it may put the person on hold or call another party. Music skips and pauses. It can cause extremely distracted driving (trying to hang up on someone it has dialed on its own or switch directions back to the original address). Dealerships know about the issue but require a test to be done at the cost of the owner to prove the issue, and then they may or may not cover the cost of the fix. This should be a recall to fix this, but have not. . Read more...

Almost every time you drive at speeds of 75 mph+ or when there are strong winds on the highway, there is a whistling noise that comes from the drivers side door frame. This has been reported online in many groups. There are even video's with the exact problem available. Nhtsa id number: 11429312 goes into the details in depth and I can say that my experience is exactly the same as theirs.

The center infotainment system operates by itself when driving at a low speed. The screen will automatically enter menus, place calls, and select items without any sort of input from the driver or passenger (ghost touch). The control knob, which is used to navigate the center screen, will not be functional whenever this happens. This ghost touch issue happens periodically, sometimes it goes away and sometimes the problem returns. Whenever the screen places calls or enters menus by itself, the driver is being distracted from the road and will have to focus on canceling whatever action the infotainment automatically decided to do. For example, I use apple carplay for navigation but sometimes the screen will operate other functions by itself - I will have to manually click back to the navigation screen every time. A similar issue was found in the 2014-2016 my of the Mazda3, which uses the exact same infotainment and controller setup as in the Cx-5 products. I have provided a link to the relevant service bulletin here: https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10164268-0001. Pdf the system has not been examined by the manufacturer nor have there been any types of warning messages or lamps within the vehicle.

I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while I driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and I am still finding small pieces of glass all over my body even after taking a shower.

Unintended acceleration - I was pulling in to my garage, half way into the garage, the car accelerated, without foot on the accelerator, and ran into motorcycle and garage back wall. There are tire traction marks where it began to accelerate unattended, and tire tread from multiple rotations of the tire where the vehicle forward motion was stopped by the wall. Another driver of the car stated that the night before, when foot was taken off the accelerator the car continued to accelerate.

Oftentimes when driving at speeds of approximately 80mph or more, a loud whining/whistling noise appears. It appears to be coming from the area of driver side front door, passenger side front door, both front doors simultaneously. The issue has an earlier onset in the presence of crosswind, or headwind. I was able to record several videos where the noise can be heard very clearly. Some of these videos have been posted online: https://vimeo. Com/547826873 https://vimeo. Com/manage/videos/580602909 and the links have been shared both with my local Mazda dealership (oak tree Mazda by dgdg in san jose, 4250 stevens creek blvd, san jose, CA 95129) as well as with Mazda of north America. However, my complaints have been ignored as the dealership keeps stating that they are "unable to duplicate problem". There are several threads on two Mazda owners forums that describe this very issue with Mazda Cx-5 in USA, canada, as well as in europe. . Read more...

In July 2019 (approximately 2 months after delivery) my 2019 Mazda Cx-5 began to drive roughly at slow speeds- specifically speeds 15 mph or below. The vehicle would not coast (even downhill) and would seem to slip out of gear (this vehicle has an automatic transmission). More specifically, the vehicle would buck and lurch on it's own without engaging the accelerator or brake. This was happening going uphill, downhill and on flat grade. I brought the vehicle to the dealer and at their request took an employee for a drive so they could feel it. The employee did feel it, told the service manager, who then told me that, "they are supposed to drive like that. " he said he drove around another vehicle on the lot that is the same model and year, and that it performed the same. Please note that this is not the same person who was in the car to experience how my car was driving. I personally know two other people who have the same exact year and model Cx-5. I shared my experience with both owners- they both told me that their cars do not perform in that way. Additionally, I drove one of those vehicle and that one did not perform in the same way that mine does. I am concerned that this issue is being brushed off. There is no way that Mazda would purposely design a car so that it jerks, lurches, and bucks at slow speeds. I have read reviews on online message boards where others do complain of similar experiences, which is even more concerning. This poses a safety issue for the driver, passengers, and others on the road who may be driving nearby. I have an appointment and will be taking the car back this coming Monday to try and further address this issue, but felt it necessary to file here in the case that further action needs to be taken at a larger scale since it appears as if others, though not all, 2019 Mazda Cx-5 owners are experiencing the same.