Exterior Lighting Problems of Mazda CX-5 - part 1

Premature failure of headlight assembly unit, (buzzing sound, known issue) completely unacceptable for this to happen right out of warranty. I don't think I will touch another Mazda in the future.

See all problems of the 2024 Mazda CX-5 🔎.

Over the past several weeks, we began hearing a pronounced noise coming from the front of the vehicle, which the dealership diagnosed as a failing motor within the driver-side headlight unit. Given that this is a critical safety component, and part of the upgraded package purchased when the vehicle was new — we were surprised to encounter this issue on a vehicle of 4 years and 41,540 miles. Mazda customer care told me to pound salt.

See all problems of the 2022 Mazda CX-5 🔎.

The led headline assembly in the 2022+ Cx-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a frequent basis. This has happened to both headlights.

Drivers side led headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues service alert sa-013/23 and technical service bulletin 09-015/23 have been issued for this problem. TSB states: some customers may notice an abnormal noise (I. E. Whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified.

Adaptive headlight motor does not work. It makes a huge noise. Unfortunately it is not under warranty but Mazda dealerships have informed me that this is a known issue. This is a concern because the headlight does not function properly and does not work. The issue is a motor that fails, however you cannot just replace the motor. The entire headlight assembly needs to be replaced and is over 2,000. I strongly believe Mazda should be looked into and a special recall should be issued due to this. There should not be. $2 part that fails continuously causing a $2,000 repair.

See all problems of the 2023 Mazda CX-5 🔎.

Headlight humming / headlight unit failure. Known issue with Mazda but they refuse to repair unless I pay $2k for a new headlight. Vehicle has less than 50k miles and this is a know issue for 2019-2023 cx5s.

Headlamps cooling fan motors Mazda Cx-5 2022 make loud noise during driving and for few minutes even after the car is turned off. Car is at about 29,000miles. Unfortunately, it's past 3yrs old and hence jimclick Mazda dealer is asking for more than $3000 to replace the lights with motor assembly.

Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure . This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.

The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issues? Mazda should recall it ASAP.

My headlights have a motor (or motors) in them. This feature is to adjust headlights in accordance with the steering wheel. I think it's referred to as afs (adaptive front-lighting system). The left headlight's motor makes a noise. I do not always hear it when driving but when stopped or parking and exiting the vehicle, I can hear it until the lights turn off. The car has about 37,000 - 38,000 miles on it.

Humming or moaning noise from the passenger side headlamp. Inspected by dealer mechanic and mentioned the TSB 09-015-23b bulletin. Dealership replaced headlamp covered under warranty.

The adaptive headlight system and motor in 2023 Mazda Cx-5 has defect and it makes buzzing noise and vibration. It was recognized by Mazda and its known defect. They should replace the defective headlight system even after the warranty period since this is not normal wear and tear part.

Loud fan noise coming from the passenger side headlight. Noise continues when car has been turned off and stops when the light shuts off. Dealer said that replacement of the passenger headlamp assembly needed but would charge because it was not longer under warrant due to mileage. No warning lamps, messages nor other items appeared. The symptoms began around 40,000 miles.

Only one headlight was addressed by dealer in repair for 4320a | NHTSA #20v-063 and they're refusing to cover the other side. The other drl led light is now out from seemingly the same cause. They stated they did not fully follow the procedure in the documents I found regarding this recall when they repaired the first one because they "pre authorized" the swap of one side on "good faith" so there is not a record I can cite around the serial or lot numbers of the new or old lights on my own.

See all problems of the 2016 Mazda CX-5 🔎.

A grating/moaning noise started coming from the passenger-side headlight. After googling, it seems that it is a common issue that others have had which requires replacement of the headlight assembly. I took this to the dealership, and the tech told me this is common. They didn’t even have to take it back into the shop to make a diagnosis. He said that dirt gets into the bearings on the fan meant to cool the lamp during manufacturing. This causes the fan to fail and the light to overheat if the headlight assembly is not replaced. This problem seems to be so common that the dealership already had the part in stock that they would need.

Mazda issued a safety recall (Mazda safety recall 4320a, NHTSA campaign number 20v-063) to address daytime running light flickering/failure. At the time, only the passenger side daytime running light was replaced under the recall by Mazda, with a gasket/gas absorption sheet being installed on the driver's side. The driver's side daytime running light is now flickering/dim. Mazda did not repair the safety defect properly on the driver's side for the daytime running lights under Mazda safety recall 4320a, NHTSA campaign number 20v-063, because Mazda only installed the gasket/gas absorption sheets that have since failed, causing the daytime running lights to flicker, increasing the risk of crash. Mazda has refused to cover the cost for replacement of the daytime running lights per safety recall notice 4320a / NHTSA 20v-063, even though replacement of these lights is covered by the recall. Both a Mazda dealer and Mazda corporate customer service have been contacted regarding this issue and both have refused to provide the remedy as outlined in the safety recall. Mazda has provided an estimate of $1,466 to replace the daytime running lights. Attached documents: -correspondence with Mazda where Mazda's refuses to cover work -estimate from Mazda to perform work -original invoice from recall work performed (gasket kit on driver side only, not full light replacement).

I own a 2022 Mazda Cx-5 carbon edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. Coincidentally, this issue started only a month after I bought out the vehicle following the lease expiration. Component/system failure and inspection: the issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety risks: while this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents. Reproduction and confirmation: the problem has not yet been confirmed by a dealer or independent service center in my case, but many other customers have reported similar issues, some of whom have had the component replaced under warranty. Inspection status: as of now, the vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or other parties. Warning signs or symptoms prior to failure: no warning lamps, messages, or dashboard alerts appeared before the noise started. The issue began suddenly and has been persistent ever since. I have a video, but it cannot be uploaded in this report.

Headlights on these vehicles go out around 40,000 miles due to issues during their manufacturing. The repair costs $2,500+. The issue is known by Mazda and is widespread but they refuse to recall.

The controls on the windshield wiper/headlight control stalk are not visible when driving at night. The setting markings on the control stalk are completely dark at night. This creates a safety hazard when driving at night in the rain and turning on your windshield wipers or changing your headlight settings is needed.

I own a 2022 Mazda Cx-5 carbon edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety risks: while this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents.

Left headlight fails to adequately illuminate left side, produced light appears shaded/obstructed, less than right side. Night visibility is reduced. Dealer examined headlight, found uneven light distribution, shadows, referred to manufacturer , Mazda stated this is normal. Right headlight was previously replaced under warranty, after excess headlight. Noise detected . Is available for examination.

The center display on it own ( ghosting) changes setting randomly this impacts safety information displayed including rear camera, and distracts the driver. The cause is a defectinve digitizer on the lcd screen panel. The 2016 model year of the same car Mazda Cx-5 has a simalar problem and was recalled there is no warning prior to these occurances.

See all problems of the 2018 Mazda CX-5 🔎.

When the vehicle light position is on off at night the daytime running lights on the front of the vehicle come on which appear to be the same as the normal headlights, but the back lights are completely out. The brake lights work, but the back tail lights and licence plate light are out. The car's light switch is on the turn signal arm and can be moved inadvertently when using the turn signal. At this point you assume you have all around vehicle lights because the front headlights are on which are really the day time running lights (dtrl). The dtrl are as bright as the normal headlights at night. This gives you the false impression that all of the outside vehicle lights are on. When this happens you are driving with no back vehicle lights which is a major saftey issue.

The contact owns a 2016 Mazda Cx-5. The contact stated that when the headlights were turned on, the passenger’s side headlight failed to operate. The vehicle was taken to the dealer where it was diagnosed with front passenger's headlight failure. The contact was informed that the passenger's side front headlight needed to be replaced. The vehicle was not repaired. The contact received notification NHTSA campaign number: 20v063000 (exterior lighting) in 2020; however, only the front driver's side headlight was replaced at that time. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The contact was informed that NHTSA campaign number: 20v063000 (exterior lighting) had expired. The failure mileage was approximately 100,000.

The lighting system on the 2018 Mazda Cx-5 base sport model has it so that during the daytime, the low beams continuously run. This and the continuously lighted dashboard make it hard to tell when you need to turn on the headlight/tail lights, since the headlights are always on. These arent even side drls, they are full low-beam lights. I've seen many Mazda Cx-5 base models that do not have auto headlights drive around with there without any taillight and makes it dangerous for traffic behind to see the vehicle. Additionally, when others borrow the car, they always never turn on the headlight because there is no indication that anything needed to be turned on unlike older cars where the dashboard is fully black when the headlight/taillight is off.

Humming from cooling fans in headlights. Very distracting sound that only shuts off when headlights eventually go off.

Headlights are exceptionally dim, especially low beams. Recall for other models within same year not considered valid for this particular car. Ongoing but has gotten worse.

The main display has failed and/or malfunctioned regularly. Lighting systems for vehicle navigation system has been impacted and hud lighting and visibility have been impacted. My safety and the safety of my passengers have been put at risk because of distraction and vehicle navigation malfunctions. The component has not yet been inspected. There were no other problems prior to failure. The first incident of this occurred several months to a year ago. This has been a continuous issue. The date provided below is simply to indicate that this has been occurring for an extended period of time.

See all problems of the 2019 Mazda CX-5 🔎.

My car is experiencing extreme ghost screen. Also when this happens I get a lot of warning lights when nothing is truly experiencing fault. My screen will jump, change settings, reset settings,become dark on it own, not turn on at all, flip through the system causing major distractions. For instance I was driving in my car with quiet no noise then my screen jump and without warning blasted am and scared the living heck out of me while on the highway. It has called people and hung up on its own. Lights flicker and one side of my top lights don't work. My plugin have no electricity coming to them. There are times I have trouble connecting to bluetooth.

See all problems of the 2020 Mazda CX-5 🔎.

What component or system failed or malfunctioned, and is it available for inspection upon request? the daytime running light (drl) failed and stopped working. It is available for inspection upon request. How was your safety or the safety of others put at risk? other cars won't be able to see my car during the daytime. Has the problem been reproduced or confirmed by a dealer or independent service center? there is a Mazda reference number for the recall is 4320a. There is also a NHTSA campaign number 20v063. Nhtsa 20v063: https://static. Nhtsa. Gov/odi/rcl/2020/rcrit-20v063-3037. Pdf Mazda 4320a: https://Mazda. Oemdtc. Com/1683/safety-recall-4320a-2016-Mazda-cx-5-daytime-running-lights-may-fail has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no, we can see the daytime running lights not working were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, there were no warnings,messages, or other symptoms prior to the failure. It happened a few weeks ago. I have called Mazda and they tell me it is not part of recall. My VIN number is in the range of the VIN numbers affected. Mazda refused to fix this recall issue because my VIN number is not associated with this recall. This is a safety issue and I want my VIN number to be added to this recall VIN list. Thank you,.

We brought our vehicle into Mazda dealer in 2021 for campaign 20v-063(2016 Cx-5 – daytime running lights may fail - safety recall 4320a). Our vehicle had one of the lights completely inoperable and the other flickered intermittently. Upon inspection by the dealer, they only repaired the inoperable light-unit and was unable to replicate the issue with the other light. However, the previously intermittent light is now completely inoperable and the dealer will no longer honor the repair since the campaign is closed. Please advise next steps to facilitate a repair. Thank you for your time and consideration regarding this matter.

When driving at night or in diminished lighting, the headlights will turn on but the taillights do not. The taillights will only activate if the headlight switch is moved to the on position. When the headlights activate, it gives the driver the appearance of everything is operating as designed when in fact there are no taillights illuminated.

My vehicle does have an outstanding recall on the headlight. The dealership that was servicing my vehicle closed and said they had completed the recall but had not gotten to it before they closed up. Mazda says it's my problem they did the recall. My light does not work.

The contact owns a 2016 Mazda Cx-5. The contact stated that the daytime running lights were significantly dimmed while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to NHTSA campaign number: 20v063000 (exterior lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Low beam/ high beam still work normal, but the daytime running light is stop working.