Front Seat Head Restraint Problems of Mazda CX-5

The contact owned a 2024 Mazda Cx-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to the impact, and the back of the front driver's side seat fractured and detached. In addition, the air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A police report was filed. The contact's daughter was transported by ambulance to the local medical center. The contact's daughter sustained injuries to the right arm and right leg, severe back pain, massive headaches, and whiplash. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

See all problems of the 2024 Mazda CX-5 🔎.

I'm now driving a 2015 Mazda Cx-5 touring and I find the head restraint in my Mazda is angled too far forward and is very uncomfortable, causing neck strain and pain. I like to sit upright in my car and when seated like this the head restraint forces me to angle my head down so I am looking at the dash, not out the windshield. I find that reclining the seat is the only solution but it puts me in a position that is less responsive and more sleep-inducing. Ironically, the NHTSA madate that took effect in 2008 actually makes my Mazda less safe because it forces me to choose between neck strain or sitting in a less responsive, overly-relaxed position just to fix the poorly-designed head restraint angle. I drove a 1994 Toyota camry for about 10 years and it had a head restraint that was adjustable for both angle and height. In 1994! please change the head restraint rules so the angle is adjustable!.

See all problems of the 2015 Mazda CX-5 🔎.

Hello, the head restraints on our new Cx-5 are far to forward for proper posture. If we sit upright, the backs of our heads actually touch the head restraint forcing our chins to our neck. I understand the need for good head restraints, but at the cost of proper posture? I see the test dummy biorid has horrible posture with it's head far forward of it's shoulders. This has long term bad effects for your spine to sit like this.

See all problems of the 2016 Mazda CX-5 🔎.

The front-seat headrests in my vehicle are tilted forward in a way that forces an unnatural seating position. A driver must slouch forward to avoid the headrest, or be forced to tilt his/her head downwards. Both options result in the headrest having significant long-term consequences for the health of the occupant's neck and spine, which ironically are the injuries headrests should be designed to prevent.

See all problems of the 2013 Mazda CX-5 🔎.

The driver and passenger head restraints push my head far too forward and downward. Being only 5', I added a seat pad and a lumbar pad, still no help. I have had to turn the head restraint backwards resulting in relieve but won't protect me in an accident.