general problems of the 2011 Mazda CX-7

In March 20, 2018 I have received a safety recall letter from Mazda (po box 1091, royal oak, mi 48068); safety recall 9716h, NHTSA campaign no. 16v-593. I called the service department, suburban Mazda, 37911 grand river Ave. , farmington hills mi 48335 (248-471-0800) where the service manager informed me about non availability of the required part at that time (04-18-2018). Manager stated once the service department will receive the part they will contact me to perform the repair. As of today (sept. 17, 2018) the Mazda, suburban imports of farmington hills, service department did not notify me about availability of the part and the scheduling of the repair.

Tl the contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (morrie's inver grove Mazda, 10 mendota rd e, inver grove heights, mn 55077, (651) 691-4873) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall NHTSA #17v-429; also recall NHTSA #16v-593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at Mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable. " have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several Mazda service centers.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer at heritage Mazda bel air 710 belair rd, bel air, MD 21014 (877) 399-3075 was contacted and confirmed that the parts were not available for the recall remedy. The contact also mentioned that the dealer informed her to make an appointment to have the vehicle inspected. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms were not available.

I filed a complaint on 05/02/17 stating that recall 9716h has not been completed. I have called my selling dealer several times only to be told the parts are not available. The recall letter I received from Mazda states the recall in question should be completed in a reasonable time, I do not accept the time to date is reasonable. I received the recall notice dated October 2016. Seven months later the parts are still not available. This is totally inacceptable. The recall letter also states this is a safety issue that could cause loss of control and result in a crash. I did call with a complaint on 05/02/17 odi 10983032, but can not find this on line.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Tl-the contact owns a 2011 Mazda cx7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Ad.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact stated that NHTSA campaign number: 16v593000 (suspension) exceeded a reasonable amount of time for repair. The contact received the recall notification in October of 2016. The dealer was not contacted or made aware of the failure. The manufacturer was contacted at 1-800-222-5500, option 6; however, the call disconnected. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 10,2016 manufacturer recall number9716h NHTSA recall number16v-593 recall statusrecall incomplete, remedy not yet available. I received recall notice 2 years ago, but nothing since!.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. South tacoma Mazda (6027 s tacoma way, tacoma, wa 98409, (253) 722-2888) was contacted, but was unable to repair the vehicle due to the parts not being available. The manufacturer was also notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

Recall repairs not available .

Tl the contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Modern Mazda Dodge ram (68 waterbury rd, thomaston, CT) was contacted and confirmed that the parts were not available for the recall remedy. The dealer stated that they would not expedite the parts because they felt it was not a safety issue. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

Recevied a letter from Mazda regareding a recall on our car October 2106 as of today( November 2017) still getting a run around on the issue. One year since the recall and still the issue is not fixed.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bill alexander flightline Mazda, located at 1350 e 32 nd yuma, az 85365) where it was confirmed that the parts were on backorder. The dealer stated that they would call the contact when parts were available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the remedies for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received a recall notification for NHTSA campaign number: 16v593000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called burdick Mazda at (315) 455-7051 located at 5885 cir dr e #350, cicero, NY 13039 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available/parts distribution disconnect).

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (lee partyka Chevrolet Mazda isuzu truck, 200 skiff st, hamden, CT 06518; (203) 288-7761) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mazda of lake lanier, 2355 browns bridge rd, gainesville, GA 30504, (770) 535-2200) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). For months, the dealer was unable to determine when the parts would be supplied to the dealer. The dealer also indicated on three occasions that they would provide a loaner vehicle, but the contact never received one. The manufacturer was contacted numerous times and was unable to provide a time frame that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda cx7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) but the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact made several calls and was placed on hold with no confirmation on when an appointment may be scheduled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was called and the contact left voice messages. The manufacturer was made aware of the failures. The manufacturer advised the contact to make an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mazda Cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.