Transfer Case problems of the 2011 Mazda CX9

While driving the car on a county road, with the speed under 40 mph, and following the bend in the road to lead to getting on the highway, the car jerked forward as if I hit something. As I continued to drive, the car was making loud clinking sounds and was jerking in motion. No warning lights went on. While attempting to continue to drive, clanging noises could be heard and the car continued to jerk forward. The car was unable to be driven. After having it towed to my mechanic, it was determine the problem was the transfer case. The splines between the transmission and transfer case had been eaten away by rust. The seal had not kept water out as it was designed to do. A new transfer case was ordered as well as a new transmission. The replacement transfer case had shown signs of the same issues with the splines. Another (2nd one) transfer case had to be ordered. I had purchased this car in February 2019 used. The car had a clean title, no accidents and was serviced regularly. Within 1 year, I had to pay out $5,000. 00 to replace transfer case and transmission. I lost the use of my car for over 3 weeks (due to the problems with getting a transfer case that was good). When you google this issue, many people have had similar issues.

The transfer case in our 2011 Mazda cx-9 failed at 130,000 miles. I understand that Mazda know about a defect as to the proximity of the transfer case to the exhaust. The heated transfer case lubricant become sludge-like and causes the case to fail also affecting the transmission splines. The heated lubricant escaped and drips on the exhaust and fills the vehicle with a toxic smelling gas and apparently can light on fire. The transfer case failed while driving making getting out of traffic difficult. Mazda issued a bulletin in 2014 extending the warranty to 7 years or 90,000 miles but didn't inform any of the customers of this problem. There is no service schedule for the transfer case as recommended by Mazda. Or any way I understand to change the lubricant in the transfer case. Without informing us of the issue or having recommended any preventative maintenance maza caused a very dangerous situation for my family. I have contacted Mazda USA and they have been unhelpful.

The vehicle was identified at the dealership as having a leaking transfer case that needed to be replaced. During this replacement the transmission splines were also noted to be damaged due to the faulty transfer case. Therefore both the transfer case and transmission needed to be replaced at my expense.

Takata recall I had to put in my VIN to make an appointment for recalls & was sent a message back stating there are no recalls on my car. When I looked it up on your website it says my car is in recall for airbags and lower control arm. But according to the Mazda dealer & the Mazda website I don't have any recalls on my car!!! so to date I haven't been able to fix the items that are being recalled. When the recall for the airbags came out I contacted Mazda & there was no recall. Again when the recall was expanded I contacted Mazda. My vehicle was not on the list. I went to your site to see what you had about my car & discovered you have 2 open recalls on my car that as far as far as Mazda is concerned I have none. Yet you have on your website that I do so I am trying to get to the bottom of this. Does my car have any recalls or not? I also want to point out that there was a recall on the transfer case on my car. Now when I bought the car the reason why I bought it with high mileage was because the car was supposed to be certified preowned. I was given the 1 year warranty. Then I was told that the recall on the transfer case would be valid until 100000 mile. So when my transfer case needed to be repaired at 92000 miles. I contacted Mazda & after months of back & forth I was told I didn't qualify for them to take care of the repair even though it looks like a monster took a bite out of the transfer case at 92000 miles because according to their records my car was not certified preowned. Iasked to reconsider becsuse the transfer case wss completely destroyed st 92000. They said they could not make an exception with me becsuse then they'd have to make exceptions for others. I was told to get in touch with the dealer I'm getting in touch about that this week. There is something odd about all of this. How come Mazda doesn't have the recalls for my car that you have?.

I was driving my 2011 Mazda cx-9 and the car was smelling like it was burning and then it sounded like a pile of rocks being tossed around I pulled over to the side of the road and something exploded the car came to an abrupt stop and smoke came from underneath the hood. I had it towed to a repair shop and was told the transfer case went out and messed up the transmission. After doing research on the internet I found out this is a common problem that Mazda has known about for some time and has failed to notify the customer. This problem has apparently caused vehicles to catch fire while driving. After contacting Mazda they say they extended the warranty to 90,000 miles because of this problem but hasn't notifyed the owners of the vehicle. Mazda says it hasn't been recalled because it isn't a safety issue (which I disagree with, it could cause great harm or death) and it hasn't been reported enough. Mazda said they would replace the transfer case but not the labor or transmission. I believe this should be recalled since apparently it's happening in all cx-9 vehicles between certain years. It's a defective part, nothing I did and I am left to pay to fix a problem that Mazda knows is their fault. My car has between 90,400 and 90,500 miles and I shouldn't be having this kind of major problem with a vehicle under 100,000 miles. If I would have been driving down an interstate at 70mph I have to wonder if I would have had an accident with injury or if my car would have caught fire what would have happened. I believe this is a major safety issue and needs to be investigated.

The contact owns a 2011 Mazda cx-9. The contact stated that while driving at 70 mph, a strong odor of fuel fumes was inside the vehicle and an abnormal noise could be heard from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case needed replacement but the repairs were not completed. The contact then took the vehicle to a dealer where the failure was then confirmed. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.

Transfer case - had unusual wear and tear on the transfer case that lead me to lose stearing and driving capability when driving to work. Took my car to car dealer and the transfer case was ground down and the transmission was rusting. Had no water dammage and cost over $4,000. Since have researched and found that many Mazda owners have been experiences issues with their transmisson and transfer case. I believe this should be looked into.

2011 Mazda cx-9 transfer case breakdown while moving due to fluid leaking out, causing severe wear on the transmission and disabling vehicle. My wife heard a strange sound 2 weeks ago and when she parked the car in the garage, there was a strange smell, like burnt wire or rotten egg smell. Had it evaluated at the local garage and they diagnosed leaking fluid from transfer case, which destroyed the bearings and threads around the shaft. The mechanic says this fluid is never supposed to have to be changed according to the Mazda manual. And there is so little fluid in the transfer case, it is hard to detect the leaking when it happens. I checked on google and there were hundreds of similar reports of tranfer case failure. One guy had four transfer cases installed in the first 20,000 miles after the car was purchased new. This is dangerous. If the transfer case fails at night or during a snowstorm, people could get killed. Not to mention the $3,000. 00 to $8,000. 00 bill for repair depending on whether it is just the transfer case or if it also the transmission that needs repair. This matter should be investigated as a recall item. Apparently, there have been several service bulletins and extensions of transfer case warranties offered by Mazda. The problem is widespread, with the edmund's complaints of failure including the years 2008-2014. It does not necessarily rleate to the amount of miles on the vehicle because many have failed shortly after being purchased new. The fact that Mazda has handled this on an individual event basis and very quietly has kept this from becoming newsworthy but the problem is so widespread, dangerous and costly, that the federal government should get involved.

The contact owns a 2011 Mazda cx-9. While driving 35 mph, the front wheels seized. The vehicle skidded and came to a complete stop without warning. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was serviced for the lower control arms one day prior to the failure. The vehicle had an extended warranty for the transfer case, but it expired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 120,000.

Tl- the contact owns a 2011 Mazda cx-9. The contact stated that while driving at various speeds, the vehicle would not have adequate enough power to go up or down hills. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case of the vehicle had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 48,000. Wh.

I just bought an 2011 cx-9 Mazda few weeks ago. When I was parking I noticed that every time I put the car in drive it make a sound very hard, and sometimes when putting it in reverse. It may be some problems with the transfer case. In addition, when the car is running on 2nd another weird sound. I am taking the car to the near dealer if the problem continue.

The contact owns a 2011 Mazda cx-9. The contact stated that there were fuel fumes inside the cabin of the vehicle. Additionally, the contact was driving 20 mph when the vehicle began to decelerate independently and stalled. The vehicle was taken to the dealer, who determined that the transfer case was cracked and seized. The failure was not reported to the manufacturer. The VIN was not available. The failure and current mileage was 36,300.

2011 Mazda cx-9. Consumer writes in regards to vehicle fire caused by transmission/transfer case failure. The consumer stated the bottom of the vehicle caught on fire, it was put out before any excessive damage was done. The consumer stated prior to the fire, the vehicle started vibrating and when she attempted to drive, it would not move.