Water Pump problems of the 2014 Mazda CX9

I purchased a 2014 Mazda cx nine a year and a half ago. The other day I was driving and I don't know where my fan got really loud so I pulled over and turned up the heat and turned off any ac. All the sun steam started coming out of my engine and the car died. After towing it to the local dealership I was told that I had two options. I could either buy a brand new car or pay $13,000 to have it repaired. Apparently the water pump broke and the engine seized up. I had absolutely no warning. No leaking, no check engine light, nothing� I later found several reviews saying this was an issue with this make & model. I still owe over $16,000 on this car and now I have to get a new car.

Tl-the contact owns a 2014 Mazda Cx9. Contact stated that while driving at 40 mph, the vehicle decelerated casing the steering wheel to size without warning. The contact attempted to depresses the brake pedal which failed to engaged properly. The contact allowed the vehicle to idle with both feet off the the pedals which allowed the vehicle to come to a complete stop. The contact turned the vehicle off and back on which resumed back to normal for about 2- 3 min however the failure recurred. At that time the contact looked under the vehicle no leaks present. The contact looked where the coolant system was and seen it was empty. The contact checked the oil which looked milky and dirty. The dealer lee edwards Mazda 2218 louisville avenue, monroe, la 71201 (318) 388-3540 was contacted and informed the contact that no recall was under the VIN. The vehicle was not repaired. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the water pump , gasket could be fractured. The failure recurred. The manufacture was not made aware of the failure. The mileage was 70,000. Ck.

I noticed a rough noise when I started the 2014 Mazda cx-9. I chose to ignore it thinking it was because of the cold weather. Got to the highway on the way home to kansas city from columbus, OH. Several miles later when filling gas, I noticed a weird smell like that of a burning rubber or coolant. The car got me home same but I noticed slight smoking from the engine when I got home. Took it to the mechanic and he advised it was the water pump. He didnt have the right tools to replace it so I took it to a Mazda dealership who advied getting a new engine. It's been over three weeks and I'm still waiting or the dealership to find an engine they could replace with. Total cost, $4k - $5k. Extremely frustrated that Mazda wouldnt recall cars with this type of engine/ water pump problem!.

The water pump failed on the vehicle and coolant leaked into the engine oil. The vehicle all of a sudden started shaking, the engine shut off and the vehicle lost power. The engine is now damaged beyond repair. The vehicle has an internal water pump and the owner's manual does not recommend any maintenance to the water pump. This vehicle had all of the recommended maintenance completed at an authorized Mazda dealer, the vehicle was in a parking lot when the engine unexpectedly shut off. While no one was injured when the vehicle lost all power and the engine shut off, it is something that should be looked into.

My wife took our 2014 Mazda cx-9 to liberty Mazda for a check engine light that came on the evening before she already and an appointment for another issue. She asked them to check the light as well. After their findings they told sue the car had a catastrophic water pump engine failure. This water pump is located inside the timing chain cover and leaks coolant in to the engine. At this point we were handed over to a sales rep. Who informed us this was a foolish design with the water pump located in the powertrain behind the timing chain cover. This causes catastrophic engine failure with no warning this is wrong and should not happen. We talked to jason the sales manager who reiterated the same message and said he would put in a good word for me if cooperate called about my complaint. He did and cooperate offered us the eplan on a new car. Approximately $2,000. 00 for a car valued at $12-14,000. 00 this engine was manufactured by Ford for Mazda and the Ford escapes have the same trouble. Please feel free to contact me.

The engine sputtered and stopped without warning while driving. It turned out the water pump went out and spilled water internally in the engine. The car has 73,000 miles on it and it appears that this has been happening to other owners of this vehicle routinely, and Mazda has kept this design flaw and safety concern a secret. It is costing over $2,200 to repair, and I believe that Mazda should be held accountable for it. Thank you. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).