Water Pump problems of the 2015 Mazda CX9

Engine light came on then my vehicle started over heating and leaking coolant. Vehicle was towed to dealership. After technician diagnosed the problem, I was told it was the internal water pump that caused fluid to mix with the engine oil ruining the engine. I was told I had three options: buy a new engine, buy a used engine or buy a new car. I was told that this was an issue with this year, make and model for several customers. I asked why a recall notice was not given to vehicle owners and was told it was not a safety issue. It would have resulted in an accident if I was on the freeway due to the sudden occurrence of the breakdown. I was driving on a street in traffic. (middle lane)when my car started overheating and shut down. I managed to get it to restart and was barely able to safely pull into a parking lot where I quickly turned it off. I contacted the greenway Mazda dealership to report problem and request tow service . Mazda has apparently been aware of this issue for a while.

We purchased a 2015 Mazda Cx9 with 30,000 miles three years ago. At the start of the month, the car suddenly overheated while driving and the engine failed! the mechanic said the water pump failed, the coolant mixed with the engine oil and the engine was done. $$7944. 41 additionally, the overheated engine caused the transmission fluid to burn to a point the the transmission failed. $$4864. This happened at 65,000 miles, 5,000 miles past warranty. After researching the problem, we learned that this is a common problem on Mazdas that use the duratech engine. There are thousands of examples and a class action lawsuit.

Code p0016 came up one day prior to engine failure. 30 miles after check engine line came up loss power. Upon inspection water pump failure at 85000 miles. Engine most likely toasted.

While driving my 2015 Mazda cx-9 on a very busy interstate, the check engine light appeared on the driver panel. I was traveling with my very young children, ages 4 and 20 months. Approximately 10 miles later, I started hearing a rattling sound under the hood. Shortly thereafter, my car stalled out as I entered my subdivision. My husband had to push the car to our driveway. I called aaa that same day and had the car towed to the dealership that services the vehicle. I was told that the water pump needed to be replaced and was quoted a price to fix the issue. Later, I was told that after further inspection by the dealership that the coolant mixed with fluids and the engine needed to be replaced. I was quoted over $7000 to complete this work. During the course of my research, I have learned that a lot of Mazda customers who have this model vehicle experience this issue quite frequently. I called Mazda customer care and was told that Mazda is not electing to take responsibility for this issue. I was fortunate that I was able to arrive to my subdivision without injuring my children or self, but this is a safety issue that could result in the loss of lives if not corrected immediately.

Tl the contact owns a 2015 Mazda cx-9. While driving 68-70 mph, the vehicle stalled. In addition, smoke was detected from the engine and the check engine, battery, and oil warning indicators were illuminated. The vehicle was towed to an independent mechanic who stated that the water pump blew up and coolant entered the engine. The contact called heritage Mazda bel air (1800 belair rd, suite c, fallston, MD 21047, (410) 575-1351) and was informed that the repairs were not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided reference number: 1-2464193497. The failure mileage was 83,183.