Mazda CX9 owners have reported 12 seat belt related problems since 1996. Table 1 shows the 1 most common seat belt problems. The number one most common problem is related to the vehicle's seat belt (12 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
The contact owns a 2012 Mazda Cx9. The contact stated that on various occasions and while driving at various speeds, the front passenger seatbelt was locking intermittently and hurting the front passenger. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,000.
The seat belt in the center seat of the middle row of seats is locked in unusable position.
Tl- the contact owns a 2012 Mazda cx-9. The contact stated that while driving over a speed bump at approximately 5 mph both the front and rear driver side and passenger side curtain airbags had erroneously deployed with out any impact occurring to the vehicle. During the incident both the front and passenger side seat belts had also activated and deployed to secure the occupants. The vehicle was taken to the local dealer joe maus Mazda located at 6735 e independence blvd, charlotte, nc who replaced the airbags and seat belts. The cause of the failure was not determined. The manufacturer was notified of the failure. The front passenger and driver both sustained minor neck and back injuries during the incident. The failure mileage was 126,417. Jft.
In the third row there are no kind of holders preventing the seat belt buckles from going under and between the seats when they are folded down and up. This has resulted in them getting trapped between the seats and under the folding mechanism and getting crushed to the point of being unusable and unsafe. We are currently unable to use the back seat seatbelts due to them being unable to be buckled at all. We discovered this while the car was parked when we went to retrieve the rear seat belt buckles for use.
Tl- the contact owns a 2016 Mazda cx-5. The contact stated the rear passenger seat seatbelt did not recoil back once adjusted. The failure occurred without warning. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Kh.
I had a recall notice about potential defect on the airbag system that can cause personal injury on my Mazda c-x 9 2008. I contacted the dealer close to my resident as prescribed on the recall notice. They said they will get back with me as soon as the parts are available. It has been more than 3 months and I have not got any response from the dealer. I will be very grateful to get a follow up to see that this my car is fixed. Thanks very much in advance.
Third row seat belt buckles have not holders preventing it from going under and between the seats when seats are raised and lowered. Resulting in the buckles to be crushed,broken and unusable endangering passengers in third row travel without seat belts anymore.
The contact owns a 2010 Mazda Cx9. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle's indicators showed that all systems were functioning correctly; however, the air bags and seat belts were malfunctioning. While driving approximately 65 mph, the contact struck a barrel and the front end of the vehicle became detached. The contact struck the steering wheel and dashboard. The air bags did not deploy. The contact received injuries to the head and chest, but did not require medical attention. A police report was not filed. The vehicle was repaired; however, the air bag repair was not provided due to parts unavailability. The approximate failure mileage was 18,000. The manufacturer was made aware of the failures. VIN tool confirms parts not available.
I purchased the car new on September 18,2015. Having the car for 3 months I have been at the service department 3 times. I got home the first day and the belt was not registering and was making noise when I had it on. The last 2 times I continue to hear noise coming from the car. The noise is heard from underneath and it has to be driven for significant amount of minutes before the noise goes away. I recorded the noise on November 28,2015 and called the dealer very upset because its a problem that's not being addressed and fixed. I dropped the car off on Monday November 30,2015 and was told yesterday December 1,2015 that they dont see the problem. This is a new car and I never test driven before buying. I need help. I have the recording but I cant attach it on here.
Tl-the contact owns a 2009 Mazda cx-9. The contact stated that while parked, the front passenger seat belt became inoperable without warning. The failure recurred on one occasion. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the vehicle. The approximate failure mileage was 50,000. Sh.
The contact owns a 2011 Mazda cx-9. Another vehicle crashed head on into the contact's vehicle while it was idling. The air bags failed to deploy and both front passenger seat belts did not retract. There were no injuries and a police report was not filed. The vehicle was taken to an autobody shop for repair; however, a diagnostic test was not performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was invalid. The failure mileage was 104,585.
Attempted to latch the driver seatbelt, but the latch would not receive the belt. After several attempts to latch the belt by inserting it into the latch mechanism, I was able to latch the belt by first pushing down the release mechanism; then inserting the belt. This has to be done each time in order the latch the driver side seatbelt. No other seatbelts are affected. This car has been scheduled into bommarito Mazda for resolution of this problem.