Mazda CX9 owners have reported 78 problems related to power train (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda CX9 based on all problems reported for the CX9.
At an intersection the engine stalled and car was extremely hard to restart (took several minutes). I later noticed oil and coolant dripping from the engine and coolant mist/vapor from the exhaust. Later I learned it was possibly related to Mazda's own TSB bulletin 01-013/21 where a manufacturing defect caused coolant to enter the combustion chamber and hydro lock the engine (where I stalled and had hard time restarting). I had to have the car towed home. At home I noticed the passenger underside of the vehicle coated with oily/watery residue of possible oil or oil/coolant mix. Vehicle had 66k miles on and Mazda dealer refused to fix.
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all problems of the 2016 Mazda CX9
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Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem that didn't start until an hour after the purchase once it warmed up. Looks like it's the transfer case, this SUV only has 106k on it ! this is absolutely ridiculous, Mazda needs to offer a recall for this issue so those who have the issue don't have to fork out more money for an issue that Mazda is well aware of with their vehicles.
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all problems of the 2013 Mazda CX9
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When getting off highway engine began to knock. Engine stalled and would not restart. Upon inspection the water pump was found to have failed and leaked engine coolant into oil. This caused engine to have a complete failure. No check engine light illuminated but when car was scanned multiple codes were found. The car was also found to have a bad transfer case.
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all problems of the 2011 Mazda CX9
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I was driving into the highway and my vehicle just shut off. I was in the car with my children and I was scared that we were going to be rear ended. I had my mechanic look at the car and he advised me that the water pump leaked and the coolant leaked into the oil. I’m having another mechanic provide me with an estimate of how much the repair is going to cost. After the car shut off and I tried to turn it in again the batter, engine and oils light went off and I had the car towed to the local mechanic.
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all problems of the 2015 Mazda CX9
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Driving on I-5, near gold hill, oregon, when the traction control system light came on and the vehicle slowed down. I had to push the gas pedal to the floor to get the car to move and I could not shift gears! it shuddered and the wheels seemed to lock up. I could smell burning rubber. I forced the car to the next exit, pulled off and shut it down. I sat there waiting for it to cool off. When I started it again it was a little rough at first but then seemed to get better and I was able to get home. I bought the car in June of 2020 from lithia motors in medford, oregon. I also bought a power train warranty for $2,500 which was set to expire on 6/10/2021. I called lithia and made an appointment to take it to them for repairs on June 1, 2021. I got as far as grants pass, or, and it did the same thing I described above. I called a tow truck and had it towed to lithia in medford. When I got to medford, the service manager told me I would have to take it to crater lake Ford. When I got to crater lake Ford I was told to take it to crater lake Mazda which I did. I described in detail what the car was doing to. The service. Manager and told him I feared it was some kind of transmission problem. I also told him I had a power train. Warranty the would expire on june10thso time was no the essence! I never suspected the brakes because we had the bakes repaired in November of 2020 at lithia motors. They were making a hissing sound. They replaced the. Brake booster among other brake parts for $1,300 plus. That job was still under warranty. I got a call on June 15th telling me the problem was in the gear shift. He said it was now repaired and I could come and pick it up. I paid $674 for that repair. I got three miles from the dealership and the original problem occurred. I had it towed back to Mazda and it has been there ever since!! they replaced they're (traction control module), but that didn't fix it. After test driving it the original problem occurred! it's still at Mazda.
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all problems of the 2010 Mazda CX9
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- water pump failed causing coolant to mix with oil. This repair cost was around $3,900. - luckily this failure happened on our community road and was able to pull into our driveway. Mechanic stated that if this happened on the highway or regular road, this could have caused a major incident and possibly a blown motor. - no, but complaints of similar issues have been reported via my online research. - just by the mechanic I had my vehicle towed to. - there was no indication of an issue until the water pump failed.
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all problems of the 2014 Mazda CX9
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Knock or hard shift in park as well as in reverse keeps burning oil had everything flushed replaced all fluids valve cover gaskets spark plugs etc.
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all problems of the 2008 Mazda CX9
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Fuel cap light on in Dec 2020. Our car mileage ~14,000 miles . We bought brand new Cx9 2020 in August. Dealer inspected it and found nothing wrong. Dealer reprogrammed it. A month later Jan 1,2021, fuel cap light is on on again. We ignored it thinking it is another program issue. Car started to jerk and vibrate at stop sign. We brought to dealer the next day. Dealer said charcoal box is leaking. I thought charcoal box should last a life time. They said it is not under warranty: $680 later, the jerking/vibrating issue is fixed. Hopefully that is it since we only have the car for 5 months.
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all problems of the 2020 Mazda CX9
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I purchased a 2014 Mazda cx-9 back in may of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights nothing! it just completely shut off and would not turn on. Thankfully because of the holiday the highway was pretty empty and I was able to swing my car across the interstate so I wouldn’t get hit by oncoming traffic. After getting out and deciding to check my oil I noticed it looked milky. I had no idea what that meant so I had it towed to a Mazda dealership in the state I live in. It was going to cost me almost $8,000 to put in a new engine because the water pump that was placed inside of the engine failed, which in turn caused my engine to seize. The extended warranty I had on my vehicle was worthless so I ended up paying out of pocket. Thankfully Mazda worked with me and had me prove that I kept up maintenance on the truck so the price was chopped in half. This happened right at the beginning of covid when the entire world was suffering financially. I still had to make my car payments on top of shelling out 4k on a truck I hadn’t even had for a year. This is a huge issue with a lot of people that own the same vehicle and is extremely dangerous! I could’ve killed someone or worse myself when my vehicle stalled out on the highway.
The brake pedal seems hard too stop the car when in motion on public streets, vehicle continues too roll upon pumping brakes, have too continuously pump the brake hard too stop the vehicle, had the front brakes replaced recently, and brake pedal is still not functioning correctly, possibly the brake booster.
I bought my cx-9 new in 2013, car now has 102,000 miles. Car started to shutter when getting off the exit from a major highway. The problem was discovered with the power transfer unit. Picture indicates heavy spline wear and corrosion. Transmission spline also has corrosion and wear. This was a very dangerous situation. There's no maintenance required by Mazda for the ptu or the transmission. Mazda should issue a recall on both the ptu and the transmission. This is a known issue with Mazda and discussed on many internet forums.
I bought a used 2017 Mazda cx-9 from west shore Honda in tampa in July of 2020. They screwed me financially and I'll handle that separately. There has been an ongoing issue since the first few days after buying the car. I've complained multiple times via email and phone. I've been trying the service department countless times. They keep stating it's a tire issue. To the point they have replaced the tires 3 times. After the second time I had already decided it's not tires. The car has a very rough ride when I'm motion. Once you got 80 it wobbles. After several weeks the wobble can be felt at lower speeds of 55/60. The check engine light comes on but I'm told there's no codes when they diagnostic the reading. I've expressed that when I pull into my garage within 30 seconds to a minute there's a loud pop it's when the car is not in motion when it's been parked and turned off is when I noticed it. I brought it to my personal mechanic just to look at and drive and he's pretty certain it's a powertrain bearing or something of those sorts. Brought it back to westshore and they put another set of tires on it. This is been going on now for 9 months and after doing research online and some of the NHTSA ids this is a problem and I do not feel safe. And it needs to be handled the amount of complaints in times that I visited that dealership to fix this problem and all they do is put new tires on it is asinine. I have tons of documentation the same documentation that's at the dealership I do everything via email for that reason.
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all problems of the 2017 Mazda CX9
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Suddenly starts to accelerate while at a stop light, stop sign or I am letting a person out and still in drive and my foot is on the break. It has done it 4 time since I got her bought 02. 03/2020the last was 06/06/2020. I have to press down on the break very hard to keep it from going forward lasts only a second or two.
When driving, 40-45 mph the transmission starts jerking and shuttering. Finally makes it to 5th gear. Then does the same thing when shifting from 5th to 6th gear. When this happens the entire SUV starts shaking and jerking. Fear could cause loss of control of the vehicle.
I took the car to pep boys and they told me to call because my whole gas tank is bad and it should have a recall on it . And also Ford said the same. . . . So my truck have a major gas leak and a rusted out gas system.
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all problems of the 2007 Mazda CX9
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I noticed a rough noise when I started the 2014 Mazda cx-9. I chose to ignore it thinking it was because of the cold weather. Got to the highway on the way home to kansas city from columbus, OH. Several miles later when filling gas, I noticed a weird smell like that of a burning rubber or coolant. The car got me home same but I noticed slight smoking from the engine when I got home. Took it to the mechanic and he advised it was the water pump. He didnt have the right tools to replace it so I took it to a Mazda dealership who advied getting a new engine. It's been over three weeks and I'm still waiting or the dealership to find an engine they could replace with. Total cost, $4k - $5k. Extremely frustrated that Mazda wouldnt recall cars with this type of engine/ water pump problem!.
Driver stopped vehicle in a driveway with minimal slope, shifted the vehicle in park, turned off the vehicle and exited. Driver proceeded to rear passenger door to retrieve 1 year old from car seat. After retrieving child from car seat, driver felt rear passenger door pushing into her leg, back and head. Vehicle proceeds to roll out of the driveway backward while in park. Driver and child escape vehicle's rear passenger side door, which is pushing them along in the vehicle's path toward residential street. Vehicle continues rolling in park backward down residential street, through a 3-way stop intersection, up a curb, through a yard and into a bush on a private property. A witness who helped retrieve the vehicle on behalf of the driver noted the vehicle was still in park when he tried to remove it from the bush. No one was severely injured but driver has sustained bruising on leg and severe emotional distress.
My wife took our 2014 Mazda cx-9 to liberty Mazda for a check engine light that came on the evening before she already and an appointment for another issue. She asked them to check the light as well. After their findings they told sue the car had a catastrophic water pump engine failure. This water pump is located inside the timing chain cover and leaks coolant in to the engine. At this point we were handed over to a sales rep. Who informed us this was a foolish design with the water pump located in the powertrain behind the timing chain cover. This causes catastrophic engine failure with no warning this is wrong and should not happen. We talked to jason the sales manager who reiterated the same message and said he would put in a good word for me if cooperate called about my complaint. He did and cooperate offered us the eplan on a new car. Approximately $2,000. 00 for a car valued at $12-14,000. 00 this engine was manufactured by Ford for Mazda and the Ford escapes have the same trouble. Please feel free to contact me.
When accelerating after driving for a few minutes maybe 10-15 after the vehicle has had time to warm up, as I am applying pressure to the gas pedal and it is shifting into gears (usually into gears 3,4, & 5) the vehicle is showing that it is into the next gear but you feel it shift after the fact so it is delayed and as accelerating it feels as though it is lagging and trying to shift but can't fully right away. I am only submitting this complaint because I know a couple others with this make of vehicle but different years and they stated they have the same issue with their vehicle as well.
The transmission was shifting hard between 4th and 5th gear. My wife brought the vehicle to the dealership to have the air bag recall done. They then charged us $122 to update the transmission program to correct the factory issue. Now it shifts from 6th to 3rd on the interstate.
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all problems of the 2012 Mazda CX9
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The power transfer unit needs to be replaced and the vehicle only has 45,000 miles on it. Mazda had issued a voluntary extended warranty of this part but although my vehicle is well under the mileage (90,000) Mazda is telling me that it is out of warranty. Mazda issued the extended warranty because they knew there was a problem with the part and that it was a poor or defective design. This should have been a recall issue not a wait and see when it fails and hopefully it is outside of our extended warranty period.
I own a 2012 Mazda Cx9, which I purchased new. On Monday morning (November 12, 2018) my (check engine light came on) and so I took it immediately to the dealership for diagnosis. My car was running beautifully, so I just assumed with the weather change, perhaps the gas cap wasn't tightened, and they just needed to clear the codes. It turns out the water pump failed and apparently destroyed the entire engine. Which became apparent as I drove it to the dealership for diagnosis, per their recommendation. My car is well maintained based on the dealer recommendations and is consistently serviced at the Mazda dealership. The car is in fantastic condition with only 90,000. As an owner, I did everything by the book in terms of maintenance for my car. I am letting you know, Mazda has a serious problem and it's a safety issue, as well. If a water pump can just fail without warning and completely shut down an engine, that's not good. I think this is far more dangerous than the air bag recall, which is only a concern if you get in an accident. There is no warning on the water pump failing, as it's self-contained within the power train and the only way to check this part is by removing the entire engine, which leads me to believe this part was not designed to be a wear part. It's an engineering design flaw, that can cause bodily harm if it fails, because it takes out the entire engine and you lose control over the vehicle.
We were on a city road uphill and driving to a friends home. Our Mazda cx-9 grand touring made a rattling noise, released a lot of white smoke, and lost acceleration. I immediately pulled the car on the shoulder and a by passer stopped his car on opposite shoulder and analyzed the situation and shouted move your family out and move from the car since its on fire underneath. We immediately moved out and by passer called 911. All the time while we waited and fire department arrived the car was dripping fire.
After changing gears, 4th to 6th, the car start making hard shifting, ratling. This sound, goes and came in time to time.
This Mazda cx-9 is a 2010 with about 62000 miles on it. I was driving on a highway with 70 mph. Suddenly, I heard noise and crack. Shortly, after, the car lost power and it won't go forward. Took it to the mechanic and they found the power transfer unit broken. Replacement was $3000. Went back to my paperwork. Found that ptu is under extended warranty program including only 84 months or 90000 miles. I sent reimbursement to the Mazda and they refused claiming that the car warranty is more than 84 months (which is not true). It is really disappointing that I have to hire a lawyer to get this flaw in Mazda's design reimbursed. The warranty does not start on Jan 1st of the manufacturing year. I had to pull the carfax to prove that they car was purchased after April of 2010 to prove the 84 months window is valid. They have this information but they decided to play ignorant. In any case, this a major flow in the cx-9 design for the ptu. They have to take responsibility for such flow and they need to be accountable for such sloppiness in their product that endangers lives on the street. All these cars should be taken off the streets.
If water pump fails the engine will shut down without warning or any type of check engine light or alert. Coolant will flood crankcase immediately and ruin the engine . This occurred while driving creating a serious safety issue potentially causing a collision.
Any time there is even a slight incline in the road and anything that could lessen traction such as a little gravel, my tires spin and the car does not move. It's especially bad in any type of inclement weather, rain, snow, sleet. I loose all traction. The back tires do not move at all and the front tires spin. The tires have good treads.
The push button on/off switch does not protect against turning the vehicle off if transmission is accidentally left in any position other than 'p'. For example its possible to put the transmission in 'r' and turn the vehicle off. For a busy parent (target demographic of this vehicle), this is very dangerous. If on an incline, the vehicle will start rolling forward or backward (depending on incline/slope and r/d transmission position). There should be a safeguard or a beep/warn system to protect the driver/occupants this happened to me on an inclined driveway when I accidentally left transmission in 'r' and turned vehicle off. I took foot off the break and got out and realized vehicle was rolling backwards.
In motion, after accelerating, I let up off the gas after reaching 60mph on the freeway and there is a clunking sound accompanied with a jerk coming from the rear end of the vehicle. After slowing, when I lightly step on the gas to maintain a speed it has the clunking sound accompanied by a jerk as well.
Takata recall - in the last 1 1/2 years, I've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the Mazda dealer to see if they have the replacement. The dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that ii had previously make a complaint.
The contact owns a 2007 Mazda Cx9. While driving approximately 75 mph with the cruise control activated, the vehicle downshifted to neutral on its own. The contact switched to manual transmission, but the vehicle would not accelerate. The contact had to coast to the shoulder. When the vehicle slowed down to approximately 10 mph, it re-engaged in gear. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 127,000.
The contact owns a 2008 Mazda cx-9. The contact smelled burning rubber and heard a clicking sound when driving the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000.
My power train was supposed to be covered to 100,000 miles. When the tranfer case had to be replaced as per warning it happened at 93000 onstead of 90000 but I was told that not only eas I not covered but that the supposed warranty covered to 100000 miles was not valid either because the car wasn't classified at Mazda as a certified pre-owned car and the only reason I bought the car was although the mileage was high,approximately 54,300 miles for a 2 yr. Old car I purchased it because with it supposedly being pre-owned car, the power train was to be warranteed to 100000 miles so picture my shock whrn I was told that the car was not considered to be pre-owned and that the power trsin wouldn't be covered. I must take it up with the dealer. So I was stick with the payment of the replacement of a part that was listed for recall. So for 2000 miles past original recall mileage and because Mazda had no record of my car being pre-owned I had to pay for everything myself. It looked like a monster had taken a bite of the part in question. I still have part cause I 'm still trying to get my money back to no avail#!!! it was stationary when the defect became evident.
Front axle fell off the car. Could hear strange noise when backing up. Put in park in driveway and the car started to roll backwards. Pulled over to sidewalk and applied emergency brake. Called tow truck and axle was found under the car.
The transmission occasionally would make a clunk sound when shifting from n to d. This problem has been going on since the car was bought.