Front Suspension Coil Spring Problems of Mercedes Benz 420

The contact owns a 1997 Mercedes Benz 420. The contact stated that the front coil spring was cracked. The failure was noticed during a routine oil change at the dealer. The dealer stated that no recalls were available. The contact stated that rust encompasses the entire area where the coil spring cracked. He inspected the coil spring on the passenger side and it too has rust, but it is not as noticeable as the driver side coil spring. The coil spring was replaced at the cost of $666. The failure and current mileages were 88,300.

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- on 1/16/07 the left upper suspension spring support separated from the frame of a 1997 Mercedes Benz 420. On 01/02/07 the contact took the vehicle to the dealer in morristown, NJ for a safety check, and they didn't find anything wrong with the suspension coil springs. On 01/23/07 contact took the vehicle to local dealer, who stated that the left perch was rusted ,and that the suspension coil springs needed to be replaced.

I have a 1997 Mercedes Benz e420. The spring perches have failed on both front sides of this car. The drive side completely separated from the frame of the car and had to be welded and repaired. I caught the passenger side before any serious damage occurred. This is a known defect with this automobile and has been recalled in canada for this exact problem but not in the USA. This is a known problem and this car should be recalled due to the very real probability of injury or death from the failure of this part.

Left upper suspension spring support separated from the frame of the vehicle. I noticed a scraping sound coming from the left from on the car. I removed the tire and found that the spring support was just about ready to break away from the frame. I was horrified to think of what could of happened if this would have failed during highway speeds. Mercedes benz offered to pay half of the repair however, this is a know problem with this model and they should pay for the whole repair. This type of failure should never happen.

: the contact stated while driving 45 mph the vehicle was riding rough. The vehicle was slowed to 5 mph and the driver side front coil spring fell off. The vehicle was towed to the dealership. The dealership determined the bracket that held the coil spring onto the frame had disconnected causing the coil spring to fall off. The local Mercedes Benz dealer stated they would pay half of the repair if done by their body shop. The repair was $2600. The contact wanted the repairs done locally and opted for the deal. The contact claimed that this indicated that mercedes took some responsibility for this failure.

While vehicle sat idling, the right front coil spring suddenly detached from its welded position. (nar).