Rear Suspension Coil Springs Problems of Mercedes Benz 420

I am filing a complaint regarding after warranty support for the above referenced vehicle. The spring seat detached from the body of the automobile causing the suspension to fail while the vehicle was in motion at 45 mph on a downhill grade. As the suspension detached from the car, the left front side dragged on the road causing the right rear to slide into the other lane of traffic. Impact from an approaching vehicle was narrowly adverted. Further, large pieces of the vehicle including the coil spring where left in the road causing a hazard. My mechanic and the facility that repaired the vehicle has stated that this is a common defect in the design of this vehicle. Further, a internet search reveals numerous complaints of this failure specific to this model. I had a dismissive conversation with Mercedes Benz USA. Who stated that they would only investigate the problem if the repair was done at an authorized Mercedes Benz dealer. I would ask the ntsb to re open this ongoing issue which if left unaddressed could cause serious injury or death.

See all problems of the 1997 Mercedes Benz 420 🔎.