Lose Power Steering problems of the 2009 Mercedes Benz C300

The contact owns a 2009 mercedes-benz C300. The contact stated while driving approximately 15 mph, the vehicle lost power steering without warning. The steering wheel became hard to maneuver. The vehicle was towed to the dealer. The contact was unaware of the exact parts needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.