Steering Column problems of the 2009 Mercedes Benz C300

15 problems related to steering column have been reported for the 2009 Mercedes Benz C300. The most recently reported issues are listed below.

1 Steering Column problem

Failure Date: 05/09/2019

Tl- the contact owns a 2009 Mercedes Benz C300. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the contact was informed that the ignition or the steering column control lock failed. The vehicle was not repaired. The vehicle was then towed to hoy family auto 1122 airway blvd, el paso, TX 79925 (915) 706-2200 where the steering column control mechanism failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,169. Dr.

2 Steering Column problem

Failure Date: 08/25/2017

The vehicle fails to start. When the key fob is placed in the ignition states to remove the key fob. Dealership stated that the car is having problems with the steering column lock which seems to be a very common issue with this vehicle as many others in the mbusa forum are having this problem without any assistance from mb. As I was on my way to work on August 25,2017 I stopped at walgreen's to make a purchase. When I got back to the vehicle and attempted to start the car it would not start. I then tried jumping the vehicle from another vehicle with no luck. The car was then towed to the dealership who initially stated that the car was not recognizing the key fob. They then in turn stated that no the car's steering column lock is not working properly. I then researched the web and noticed that this appears to be a very common issue in which there has been many numerous complaints. My car is covered under warranty but they will not cover this item as they are only covering the powertrain.

3 Steering Column problem

Failure Date: 01/17/2017

Common and known issue with m benz C300 eis/els/steering column. Car engine just dies and will not start due to electrical component malfunction. An expensive, possibly dangerous problem that has not been recognized by mercedes-benz it appears from the other comments on this forum and others. My 2009 C300 was running fine. I maintain regular service. Stopped to grab lunch. Fortunately, I was not in motion or in a dangerous area or in the middle of night in the middle of nowhere. The car would not re-start, yet the lights, radio, panel all appeared to be working, although "remove key from ignition" message appeared. Thought it could be a battery or alternator issue. Had to have car towed to 2 different places, the last of which was the mbenz dealership over an hour away. This occurred at 80k miles on odometer. A major safety and possibly dangerous situation. I thought the mb brand was about reliability, quality, safety. So disappointed. Manufacturer's defective product.

4 Steering Column problem

Failure Date: 10/05/2016

My car will no longer start. Although the lights and radio still work, the windows and ac don't, and the car won't start, nor can I change the gear. It seems to be a problem with the steering column/ eis. I now have to take it into the benz dealership and pay a hefty amount to get it fixed, since no other mechanic can seem to do it. This seems to be a common problem with the 2009 C300 yet there's not a recall on it. Go figure.

5 Steering Column problem

Failure Date: 07/21/2016

Takata recall. . My air bag light remains on and I fear that they are not working. Also, my car will not restart after stopping at a store. In reading the comments in a recent forum, I am not the only Mercedes Benz owner having this problem. Based on the comments the issue is with the steering column (eis/els) and it is a manufacturing defect. The dealer also verified that this is a common problem with mercedes and the cost to repair it is $2100. 00 upward.

6 Steering Column problem

Failure Date: 06/17/2016

Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start. This particular part is faulty on most 2008-2009 mercedes C300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer. If I would have been stuck on the side of the highway with children that's a safety risk and I believe mercedes should recall this particular issue and be loyal to its customers.

7 Steering Column problem

Failure Date: 06/06/2015

I have several friends with the same model car, who has had the same complaint! I was wondering if their is a recall of the steering column parts?.

8 Steering Column problem

Failure Date: 04/23/2015

The contact owns a 2009 Mercedes Benz C300. While driving various speeds, the steering wheel seized without warning. The vehicle was taken to the dealer. The technician diagnosed that the steering wheel column lock needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 97,000.

9 Steering Column problem

Failure Date: 12/09/2014

I went to start up my car in the morning and the key would turn but would not start the engine. I kept on getting a reading to remove my key. It turns out that the steering column mechanism has frozen up. I had the car towed to the dealership and they want to charge $1,500 to get the issue repaired. From what I have researched this is a very common problem with the model and year of mercedes. I originally thought my key needed to be reprogramed.

10 Steering Column problem

Failure Date: 10/17/2014

The contact owns a 2009 mercedes-benz C300. While driving at various speeds, the steering column locked up without warning. The contact also stated that the vehicle was not able to shift into gear. The vehicle was towed to the dealer where it was diagnosed that the vehicle had a faulty steering lock. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 41,348.

11 Steering Column problem

Failure Date: 07/17/2014

Tl- the contact owns a 2009 mercedez benz C300. The contact stated that the key would not turn from an off position to an on position more than twice. The contact had to wait a brief moment both times, made several attempts and was later able to restart the vehicle. The contact indicated that a third time the key was not able to turn over to start the vehicle. The vehicle was towed to an authorized dealer who diagnosed that the chip in the steering column needed to be replaced and the also to reprogram the keys. The vehicle was repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Dyd.

12 Steering Column problem

Failure Date: 11/21/2013

The contact owns a 2009 Mercedes Benz C300. While attempting to start the vehicle, the steering column locked. The failure recurred multiple times. The vehicle was towed to a dealer for diagnostic testing. The technician was able to get the steering column unlocked, but was unable to diagnose the failure. The vehicle was not repaired, and the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

13 Steering Column problem

Failure Date: 06/07/2013

The vehicle would not accept the computer chip key pod and the car was completely disabled, steering lock assembly had an electrical fault. The car was completely locked up, unable to turn ignition on. No advance notice that this was a problem. The car had to be towed to a mercedes dealership for repair, almost 50 miles at a cost of $240. The repair was $707. 00 and involved replacement of steering column lock assembly. This was not covered under warranty by mercedes and they have not announced a recall even though this problem seems prevalent on the internet. The safety issue is having a vehicle that cannot be operated, nor repaired by anyone other than an authorized mercedes dealership. This problem strands the driver at a place wherever the problem may occur. I had the dealership return the faulty part if NHTSA would like to inspect it. The Mercedes Benz steering column lock problem is not from wear and tear, more likely a software problem between the ignition and the key. As a consumer, I feel ripped off to the tune of $1,000 to pay for a problem that mercedes knows about, yet has not initiated a recall to repair the fault.

14 Steering Column problem

Failure Date: 04/09/2013

Brought my car in for a repair of the steering column on 3/9/2013 to the mercedes dealership where I purchased the car, which they took care of. But, then about a month later started to get warnings from the dashboard to check my right rear taillight and directional. Then it was the right rear side lamps, taillights, brake lights, reverse lights and directional, every time I start the car and/ or whenever one of those lights is engaged while driving. Waiting for a recall and saw that mbusa requires exact information for the complaints.

15 Steering Column problem

Failure Date: 10/28/2010

I was getting my car detailed. While waiting on another customer had car vacuumed out. After about 30 mins, tried starting the car and the key would turn with out starting the car. Had it towed to mercedes shop. There I was told it was an electrical problem with the steering column. Steering lock has electric fault is what was stated to me for a price of $1700. + to be repaired. This is the third electrical problem since purchasing the car. I've had the left and right wiring repaired, the left one was still under warranty, the right one wasn't. The wiring was actually burnt. I feel as though this electrical problem is definitely something Mercedes Benz need to have a recall on.


Other Steering related problems of the 2009 Mercedes Benz C300


C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations