Side/window Air Bag problems of the 2011 Mercedes Benz C300

Nine problems related to side/window air bag have been reported for the 2011 Mercedes Benz C300. The most recently reported issues are listed below.

1 Side/window Air Bag problem

Failure Date: 01/30/2018

Takata airbag recall - the recall letter that I received January 31, 2018 states that the part to repair the car will not be available until September 2018 for the driver side air bag and September 2019 for the passenger side air bag. I don't want my wife driving this car until the fix/repair is done. Two years is a long time to wait for parts. We want a loaner vehicle provided by the manufacturer.

2 Side/window Air Bag problem

Failure Date: 01/10/2018

Tl the contact owns a 2011 mercedes-benz C300. The contact received notification of NHTSA campaign number: 16v081000 (air bags) and an unknown recall for the passenger side air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of music city at (615) 724-6262 (located at 734 envious ln, nashville, TN 37217) and was informed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

3 Side/window Air Bag problem

Failure Date: 11/07/2017

Takata recall Mercedes Benz has not replaced my driver and passenger side airbags. It' has been over a year since the recall was issued.

4 Side/window Air Bag problem

Failure Date: 08/15/2016

I was in accident on 8/15/16 side impact I want to know why the side airbags didn"t deploy, the car was totaled by the insurance company. I was driving on a the city street the young man thought he had the right of way to turn left with incoming traffic and he struck my car from the side.

5 Side/window Air Bag problem

Failure Date: 05/15/2016

I received notification of a defective passenger side airbag in may 2016. I have received two subsequent letters dated December 2017 and just today February 14, 2019 stating the problem and that the company ( Mercedes Benz USA ) through their parent company daimler ag was taking all necessary measures to remedy this situation. We were also told that they were working closely with the national highway traffic safety administration and airbag suppliers to provide a remedy as soon as possible, and to prioritize repairs according to risk factors identified through testing. We have been told once again that replacement parts are not yet available, but we will be contacted once parts become available. It has been 2 1/2 years and still no remedy. We are driving around with a bomb waiting to go off in the front seat of our vehicle. When is enough enough? are we waiting for someone to be injured or killed. I purchased Mercedes Benz vehicle because I was lead to believe they were one of the seven safest cars on the road. I do not have a warm and fuzzy feeling about owning my mercedes when the parent company cannot remedy a situation that puts my family and I at risk. I would have expected more from Mercedes Benz. Going forward I do not want more empty promises. Fix this problem once and for all so you might restore some confidence in your name again.

6 Side/window Air Bag problem

Failure Date: 05/02/2016

3 years ago my car had a driver side airbag recall. I call the dealership every 4 months and nothing has been repaired. Now, in 2019 I just found out there is a recall on the passenger side airbag too. The dealership has told me there is nothing they can do right now on either recall. It is my problem. Anything I can do?.

7 Side/window Air Bag problem

Failure Date: 05/01/2016

"takata recall" it has been one year since I received a letter about the recall. I live in zone a . I have called Mercedes Benz several times about updates and possible timeline for replacement of the defective drivers and passenger side airbags. Each time I am told there is no solution and they are waiting for parts along with the reference to there have been no reported situations of premature deployment of the bags in a Mercedes Benz. When asked about frontal collisions there was no response. Is there any positive information about this recall?.

8 Side/window Air Bag problem

Failure Date: 02/20/2016

I am at my wits end and I don't know what to do to get someone to care. It has been 2 1/2 years since getting my initial recall letter and they still do not have the parts to remedy the situation. Its a huge deal too. The safety warning says thst the driver side air bag can deploy and projectile metal fragments causing severe bodily injury or death to everyone in the car. I originally thought it was the passenger air bag so I have not let anyone sit up front in a long time thinking that would keep us safer but now that I know it's the driver side airbag I can't even do anything to try to help myself until the dealerships decides we matter. For real. Someone is going to die unfortunately and it will be the fault of the manufacturer. I am appalled. I waited 20 years to buy my car. I saved a percentage of my tips and other income from college and when I had enough, I bought my car outright. I wanted this car more than anything being I had very little growing up so this is especially disappointing. I need a remedy to this. 2 1/2 years is unacceptable. Period.

9 Side/window Air Bag problem

Failure Date: 02/19/2016

I have been waiting way too long for my airbags to be replaced since receiving notification that there is a serious problem. This needs to be fixed now!!! I do not understand the delays. I feel afraid to drive my beautiful car for fear of bodily harm coming to me or my passengers. It started of with a recall letter for the drivers side airbag only then I received another letter telling me its the passenger side also. Please help me out here. Thank you for your time and attention to my request.



C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations