general problems of the 2013 Mercedes Benz C300 - part 2

78 problems related to air bag have been reported for the 2013 Mercedes Benz C300. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mercedes Benz C300 based on all problems reported for the 2013 C300.

36 Air Bag problem

Failure Date: 03/21/2018

This is regarding recall number NHTSA 17v627 and manufacturer # 2017100005. Summary of recall: daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". What recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? it has now been over 5 months since the recall was issued!.

37 Air Bag problem

Failure Date: 03/16/2018

Takata recall-- I contacted Mercedes Benz customer assistance and although there were 15 deaths associated with this recall, their representative verbally indicated to me that the vehicle is safe to drive, she promised a written letter stating that but I have not received it. She also indicated that all parts for the 2 recalls won't be available until September 2019. In the meantime they have no policy to provide a car rental stipend or a car loaner. Other manufacturers with cars with similar problems offered such remedies in turn for a signed document that says you would not drive your vehicle until the part is available. My significant other had use of a loaner from Nissan for 3 months! please let me know what can be done to have mercedes provide financial support with a car rental or loaner so I do not have to drive a car that is viewed as unsafe.

38 Air Bag problem

Failure Date: 03/04/2018

There's a recall for a grounding issue that can affect the airbags on the vehicle, this issue was detected in oct/2017 and it is unacceptable that they haven't received parts to fix this problem yet. Are they waiting for accidents to happen while they save money?.

39 Air Bag problem

Failure Date: 03/01/2018

Tl the contact owns a 2013 mercedes-benz C300. The contact stated that the VIN was included in NHTSA campaign numbers: 17v627000 (air bags) and 16v081000 (air bags). The dealer (mercedes-benz of charleston, 5 dudley farms ln, charleston, wv 25309) and the manufacturer were contacted and stated that the recalls did not exist for the vehicle. The contact had not experienced a failure. VIN tools confirms parts not available.

40 Air Bag problem

Failure Date: 02/27/2018

Takata recall I want to go on record how disappointed I am that parts are not yet available for such a dangerous recall. Stating �airbag explosion causing sharp metal fragments striking the occupants causing serious injury or death� is extremely serious and dangerous. Other options should be made available immediately. I intend to talk with my mercedes dealer as well. This may put undue burden on the dealers as well. Newer vehicles should be made available to customers if this is not resolved. There is a high risk factor and increased apprehension every time I drive the vehicle.

41 Air Bag problem

Failure Date: 02/26/2018

Takata recall on February 26, 2018, I received a recall letter from Mercedes Benz USA ("mercedes") with respect to a defect on the "takata" airbags, noting that "a passenger-side inflation explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing injury or death. " the letter also notes that replacement parts are not yet available for my vehicle. I called mercedes to better understand why, if I am driving a car that is deemed to be unsafe and per the above, could cause injury or death, a replacement part is not available. I was told that mercedes sent the letter with the verbiage as it appeared from takata, that many other manufacturers were impacted by this recall, and that mercedes was "low on the list" for replacements. I do not understand how or why I should be expected to continue to drive a car with my family in it that is deemed to be unsafe. I further do not understand why mercedes is not taking any action to rectify this situation. Mercedes determined that both they and you (as the regulator) determined that the car is in fact safe, yet the letter I was provided states otherwise. Please explain how this is possible.

42 Air Bag problem

Failure Date: 02/26/2018

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer informed the contact that the part could take until the end of December of 2018 to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

43 Air Bag problem

Failure Date: 02/21/2018

Mercedes benz of marietta was unable to remedy the situation. Service advisor ahmad frozan called me yesterday to cancel my appointment with them. He stated remedy parts not available for my vehicle at this time. However I received a saftey recall notice that remedy parts are available to schedule appointment with authorized dealer. Needs to remedy as soon as possible to avoid possible damages.

44 Air Bag problem

Failure Date: 02/15/2018

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact stated the NHTSA campaign numbers: 17v627000 (air bags) and 18v04300 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notices in February of 2018. The dealer (mercedes-benz of silver spring, 3301 briggs chaney road, silver spring, MD 20904) stated that the parts were unavailable for the repair. The manfacturer was also contacted and confirmed that the parts were unavailable. There was no specific date for when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

45 Air Bag problem

Failure Date: 02/05/2018

Tl the contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (world wide motors inc, 3900 e 96th st, indianapolis, in 46240) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

46 Air Bag problem

Failure Date: 02/01/2018

Tl- the contact owns a 2003 Mercedes Benz C300 . The contact stated that the recall notice for NHTSA campaign number 18v043000(air bag) was received in feburary 2018. After contacting the dealer tom massano located in the reading, PA. The contact was informed that the parts needed to repair the defect were not yet available. The vehicle had not experienced the failure. The manufacturer was not notified. VIN tool confirms parts not available. Jft.

47 Air Bag problem

Failure Date: 02/01/2018

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign numbers: 16v081000 (air bags) and 17v627000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Open road of bridgewater (1250 us-22, bridgewater, NJ 08807, (908) 685-0800) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

48 Air Bag problem

Failure Date: 12/05/2017

Tl- takata recall. The contact owns a 2013 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 18v043000 (air bags) and the dealers mercedes-benz of greenwich, 261 west putnam avenue, greenwich, CT 06830, (203) 295-3125 and mercedes-benz of fairfield, 165 commerce dr, fairfield, CT 06825, (203) 583-4467 had been unable to determine when the remedy and part may become available to schedule the recall repair which was unacceptable to the contact. Only 1 of the two dealers mercedes-benz of fairfield indicated that the contact was placed on a waiting list for the part but did not specify what number the contact was placed on the list. In addition, the contact also received notification of NHTSA campaign number: 17v627000 (air bags) and was also waiting for the manufacturer to determine if the remedy and part was available. The manufacturer was contacted concerning both recall repairs to determine when the parts and remedies may be provided to the dealers. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Dyd.

49 Air Bag problem

Failure Date: 11/27/2017

Tl the contact owns a 2013 mercedes-benz C300w4. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). Mercedes-benz of cherry hill (2151 NJ-70, cherry hill, NJ 08002, 856-663-3200) and the manufacturer were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

50 Air Bag problem

Failure Date: 11/22/2017

I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheel which may causes an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving. Mb has not responded to my request. They have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to ceo exler in atlanta or any person in manhattan main office. They have devalued the worth of my car if I tried to sell it. They have ripped off the system, while spending millions on marketing. Cars they produced for 2018 were sold with recalls. There are millions on the road from 2012 through 2018 that I have found so far from government published lists of recalled Mercedes Benz models. When will I learn there are accidents already caused by these recall failures? millions will be spent for hush money to the media, but no money for recall correction. I have serviced my car per manual direction, and prior to recall had extended my warranty by two years to the tune of $2800+++ will you answer this complaint? should all of us so affected hold our breaths?.

51 Air Bag problem

Failure Date: 11/20/2017

Tl-the contact owns a 2013 Mercedes Benz C300. The contact received a recall notification for NHTSA campaign number: 17v627000 ( airbags )however, the manufacturer had failed to repair the vehicle with in a reasonable amount of time. The dealer Mercedes Benz of tyson's corner in vienna virginia 703-443-8200 was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect. Bp.

52 Air Bag problem

Failure Date: 11/18/2017

Takata recall- due to the takata airbag recall my vehicle can not be sold or traded to a dealership until a remedy is available. This issue, in addition to being frustrating, negatively impacts the value of my vehicle.

53 Air Bag problem

Failure Date: 11/01/2017

Tl takata recall. The contact owns a 2013 mercedes-benz C300w. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that rallye motors (located at rallye motors, ((516) 625-1000) exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. Dp.

54 Air Bag problem

Failure Date: 11/01/2017

Takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that mercedes-benz of edison - a ray catena dealership (910 us-1, edison, NJ 08817), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

55 Air Bag problem

Failure Date: 11/01/2017

Tl the contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

56 Air Bag problem

Failure Date: 11/01/2017

Takara recall I got a letter in the mail in November saying my airbag is defective. Only a month later I recieved another letter saying the parts wont ne available until late 2019. I have not been driving my car because of this reason. It is not worth risking my families lives. Yet I have still been paying my loan off every month. This has been extremely disappointing and I would like something to be done. Please help! thanks,.

57 Air Bag problem

Failure Date: 10/16/2017

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of manchester, 875 gold st, manchester, nh 03103, (888) 682-5212) was not contacted. The interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted to determine when the remedy and parts would be supplied to the dealer to receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

58 Air Bag problem

Failure Date: 10/11/2017

Takata recall.

59 Air Bag problem

Failure Date: 10/10/2017

Takata recall--notified about recall oct 2017 --mer benz still has no fix--concerned about driving car with such a dangerous defect--also would like to trade for new vehicle but with open recall will lessen value of vehicle--can they be pushed to find fix--.

60 Air Bag problem

Failure Date: 10/09/2017

No remedy for tanaka recall.

61 Air Bag problem

Failure Date: 10/06/2017

Since October 30, 2017 we have been inquiring of the Mercedes Benz dealer that sold and services the vehicle if it has parts to remedy the situation in NHTSA recall number 17v627. The dealer continues to contend that it has not been provided the necessary parts.

62 Air Bag problem

Failure Date: 10/06/2017

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of miami (1200 NW 167th st, miami, FL) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

63 Air Bag problem

Failure Date: 10/01/2017

Tl- takata recall- the contact owns a 2013 mercedes- benz C300. The contact stated that the recall notice for NHTSA campaign number:19v010000(air bag) was received. After contacting the manufacturer the contact was informed that the parts needed for the recall remedy were not available. The local dealer was not notified. The vehicle had not experienced a failure. VIN tool confirms parts not available)jft.

64 Air Bag problem

Failure Date: 09/01/2017

2013 Mercedes Benz 300c. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

65 Air Bag problem

Failure Date: 08/01/2017

Tl the contact owns a 2013 mercedes-benz C300. The contact stated that the vehicle was included in an unknown recall regarding the air bags, but there was no remedy for the defect. The manufacturer and mercedes-benz of richmond (225 w broad st, henrico, va 23294, (804) 755-9300) were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure.

66 Air Bag problem

Failure Date: 02/07/2017

Takata recall. My car has a takata recall , as well as another recall with the steering module that both can cause injury and or death , neither recall has a remedy , and I fear for my and my childrens saftey. We spent alot of money on this car due to its "saftey", yet we are not safe and our lives are not in good hands due accident. What are my options and can someone please contact me , via the issue at hand . 5167218059.

67 Air Bag problem

Failure Date: 01/06/2017

Tl takata recall. The contact owns a 2013 mercedes-benz C300. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Prime motor mercedes-benz (425 providence hwy, westwood, MA 02090, (781) 688-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unavailable.

68 Air Bag problem

Failure Date: 01/01/2017

Tl the contact owns a 2013 mercedes-benz C300. The contact stated that NHTSA campaign number: 18v043000 (air bags) exceeded a reasonable amount of time for repair. The contact stated that the recall notification was received a few years ago. The contact spoke with mercedes-benz of manchester (875 gold street, manchester, nh 03103, (603) 669-6788), but they did not have any information regarding the remedy. The recall was still under litigation with takata. The dealer stated that once a resolution was determined, they would know how to proceed. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

69 Air Bag problem

Failure Date: 09/01/2016

There has been no repairs for this recall that is a life threatening safety hazard . I have contacted the manufacture and they have stated they do not have the parts to fix this. I have my family that rides in this car everyday. This needs to be fixed or buy back the car from me.

70 Air Bag problem

Failure Date: 02/01/2016

Takata recall. . . Issued over 2 years ago and there is still no fix and mercedes has no fix such a renting a safe vehicle for my families safety. I wrote to mercedes asking for this and was denied. Other mfg. , BMW & Honda provide this service to limit potential liability.



C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations