Air Bag Not Deploy problems of the 2014 Mercedes Benz C300

2014 Mercedes Benz C300. Consumer writes in regards to concerns with the passenger side airbag. The consumer stated numerous calls and attempts were made to have the recall repair completed to no avail. The vehicle was involved in an accident on the driver's side; the airbags did not deploy. The vehicle was totaled.

Tl the contact owns a 2014 mercedes-benz C300. While the contact's son was driving 40 mph, another vehicle crashed into the front end of the contact's vehicle. The air bags failed to deploy. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot. The contact called an unknown dealer to notify them about the air bag failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA campaign number: 19v010000 (air bags), but the part was not available for the repair. The failure mileage was not provided. Parts distribution disconnect.

While in motion (driving) another driver turned in front of me, causing me to t-bone her (police report with description attached). I slammed on brakes to to lessen the unavoidable impact. I estimate my speed at 30-35 mph. My airbags failed to deploy. My car was totaled, as was the other driver I hit. I had 2 spiral metacarpal fractures in my left hand from hitting the steering wheel that required surgical placement of two plates and 12 screws, and my knees hit the dash board, my right hip bruised from seatbelt,I sprained neck and back and partially torn left rotator cuff. All of the other drivers airbags deployed, and she walked away from the accident. Not one of my airbags deployed. I was taken to the emergency room via ambulance from the scene. My left pant leg was cut by paramedics to see my knee that had obvious bruising and swelling. I was discharged being told I needed to follow up with a hand surgeon to have my bones in my hand repaired after x rays. I've been out of work since the accident. I go to hand therapy 3xs a week and pt and chiro 2xs a week. Not sure if I need to have additional surgeries on my shoulder and wrist.