Side/window Air Bag problems of the 2014 Mercedes Benz C300

2014 Mercedes Benz C300. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

Tl-the contact owns a 2014 mercedes C300, the contact had received a recall notice from mercedes in November of 2017 for NHTSA recall number a2017100005 drivers side airbag and contactedmercedes-benz of white plains 50 bank st, white plains, NY 10606 and was advised that parts were not available to complete the recall. The contact then called mercedes again today and was advised again that parts were still not available to complete the recall for the drivers side airbag. The contact stated that he had been waiting over six months for the airbag replacement and felt like mercedes had exceeded a reasonable amount of time to complete the recall. No failure had been experienced with the vehicle. The manufacturer was made aware of the recall and of the waiting period for the airbag. Vehicle mileage was 38,000 cb.