Table 1 shows one common equipment related problems of the 2022 Mercedes Benz C300.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I am attempting to submit a complaint against the mercedes-benz product and other auto manufacturers that follow this process. Mercedes provides no spare tire so this has been replaced by a "fix a flat" system that you can presumably use stop a tire air leak and then drive to a shop for repair. The fix a flat does not work when the tire is blown out or shredded so when this happens you are left with needing to have the vehicle towed to the dealership if using mercedes' roadside assistance or to another shop at your own expense. Towing to a mercedes dealership captures you to use the replacement parts in their inventory and costly labor charges. The time it takes to replace a tire is ridiculous considering a spare tire could be put on in a fraction of the time. There are approx. 30k miles on our vehicle and it has had to be towed twice for tires where the fix a flat did not work. Is this a safety issue? absolutely, if you are driving outside of a city and the tire blows out then you are left with few options to resolve this and you better be in an area with cell phone coverage to contact roadside assistance otherwise you are stuck. I understand that "run flat" tires are now used but then why didn't mercedes provide these automatically when our 2022 vehicle was purchased? these details need to be made know to consumers because the time and money spent for tire replacement on these vehicles is considerable and we are averaging having to deal with this once a year so far.
There have been two complete failures of the control module /screen in the center dash of the vehicle which operates all vehicle features and some key safety features. The screen simply ceases operation and shuts down all controls for the vehicle. The first incident occurred shortly after purchasing the vehicle new in June 2022 and then again on 8/7/22.