general problems of the 2012 Mercedes Benz C350

22 problems related to air bag have been reported for the 2012 Mercedes Benz C350. The most recently reported issues are listed below.

1 Air Bag problem

Failure Date: 08/07/2019

Tl the contact owns a 2012 mercedes-benz C350. The contact received notification of NHTSA campaign numbers: 16v081000 and 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, 919-573-5050) was contacted. The manufacturer was notified and provided case number: 2019010001. The contact had not experienced a failure. The VIN was unknown.

2 Air Bag problem

Failure Date: 03/18/2019

Tl-takata recall-the contact owns a 2012 Mercedes Benz c-350. The contact received a recal;l notification for NHTSA campaign number: 19v010000 ( air bags ) ans stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer Mercedes Benz of buffalo, 8185 main street, williamsville, NY 14221, confirmed parts were not available to perfrom the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirmed , parts were not available. Bp.

3 Air Bag problem

Failure Date: 02/01/2019

1 year after receiving recall letter for takata airbag recall (phase 4). Mercedes benz of san diego still will not replace the airbag. They will not give a date. They provided a telephone # for mercedes corporate customer care. The menu items for airbag status leads to a call that is never answered and/or will eventually disconnect. Date below is the date of the original letter from mercedes. Last call to dealership was 1/13/2020.

4 Air Bag problem

Failure Date: 06/11/2018

Tl- the contact owns a 2012 Mercedes Benz c-350. The contact received notification of NHTSA campaign number: 16v081000 (air bags) however; the parts to do the repair were unavailable. The dealer (baker motor company of charleston 843-628-0202) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not received a failure. VIN tool confirms parts not available. Jc.

5 Air Bag problem

Failure Date: 01/18/2018

Tl takata recall. The contact owns a 2012 mercedes-benz C350. The contact received notification of NHTSA campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (new country motor cars, inc, 1 weston st, hartford, CT 06120, (860)-278-2000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

6 Air Bag problem

Failure Date: 01/18/2018

Tl- takata recall. The contact owns a 2012 mercedes-benz C350. The contact received notification of NHTSA campaign number: 17v017000 (airbags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the dealership (mercedes-benz stadium located at 1 amb dr NW, atlanta, GA 30313 phone number: 470-341-5000) who stated that the part was unavailable and they were unable to provide an estimated time frame for when the parts would become available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Gl.

7 Air Bag problem

Failure Date: 12/27/2017

Takata recall.

8 Air Bag problem

Failure Date: 12/01/2017

Tl the contact owns a 2012 mercedes-benz C350. The contact stated that NHTSA campaign number: 17v017000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in December of 2017. The contact spoke with rallye motor (1600 northern boulevard, roslyn, NY 11576, 517-625-1600) and was asked if a letter was received from the manufacturer. The contact informed the dealer that the only letter that was received from the manufacturer was in December of 2017. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

9 Air Bag problem

Failure Date: 11/01/2017

Takata recall - replacement taking forever.

10 Air Bag problem

Failure Date: 10/18/2017

I have contacted the Mercedes Benz dealership twice since the airbag recall. I was told both times that they do not have the parts to replace my recalled airbags. My safety is in danger until the parts are made available. That is my complaint.

11 Air Bag problem

Failure Date: 08/15/2017

Takata recall - received notification of the email but have not been notified that replacement parts are available.

12 Air Bag problem

Failure Date: 07/08/2017

Have a recall now it had to trade it in for a good value.

13 Air Bag problem

Failure Date: 06/25/2017

I have received notice that my airbags are at default and have a recall for being defective. Mercedes-benz has told me that they are not able to repair this issue, so I am driving around with airbags that may cause serious injury or death upon an accident. Currently I have not been able to have this issue repaired or addressed .

14 Air Bag problem

Failure Date: 03/20/2017

The contact owns a 2012 mercedes-benz C350. The contact received a recall notification for NHTSA capaign number: 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted to confirm that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

15 Air Bag problem

Failure Date: 03/01/2017

Takata passenger airbag recall in Mercedes Benz c 350 / 2012 the recall notice was dated March 2017. As of today, mercedes san diego and hoehn mercedes carlsbad have no safe replacement passenger airbags available to install. What's the use of a recall if there is no better product? I want to protect my passengers, and not sell my car as is. Please check up on this conundrum.

16 Air Bag problem

Failure Date: 03/01/2017

Takata recall. It's been 8 months since I received the recall letter from mercedes-benz, I also made numerous phone calls to mercedes-benz, all I have been told is that mb doesn't have the replacement airbag, so my car still haven't been fixed. This is a safety issue, it shouldn't be taking so long, who's going to responsible if the passenger get injured due to the bad airbag.

17 Air Bag problem

Failure Date: 02/06/2017

Tl-the contact owns a 2012 Mercedes Benz e 350. The contact recieved notification of NHTSA campaign number 17v017000 (airbags). However, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mercedes-benz dealer located in Mercedes Benz of fort myers (800) 351-7403 15461 s tamiami trail, fort myers, FL 33908 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available). Jw.

18 Air Bag problem

Failure Date: 02/02/2017

Takata recall. I received the racall notice Feb. 2017 with notification of further notice once parts are available. First of let me address that this is a huge safety concern and it is almost 2 years ago since first notice. Second of all I am trying to sell my car but do not receive the value I should receive due to the open safety recall. My hands are tight at this point and it can't be right to lose in value of the car due to an outstanding safety call which can't be addressed at this point. What are the next steps in order to solve this problem, especially the safety of my my life and the passengers life. Who comes up with the difference in value due to not being able to repair in a timely matter. I believe almost 2 years is plenty of time to solve the issue. Regards.

19 Air Bag problem

Failure Date: 01/31/2017

No resolution since January 2017, I am an active duty soldier often afraid to continue driving for fear of faulty airbag and the aftermath of bodily injury that could potentially occur to me and others.

20 Air Bag problem

Failure Date: 01/18/2017

Tl- takata recall. The contact owns a 2012 mercedes-benz C350. The contact received notification of NHTSA campaign number: 17v017000 (air bags) the contact called the mercedes-benz of pembroke pines dealer (954- 644-5035, located at14199 pines boulevard, pembroke pines, FL 33027) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Fe.

21 Air Bag problem

Failure Date: 01/10/2017

Tl takata recall. The contact owns a 2012 mercedes-benz C350. The contact received notification of NHTSA campaign number: 17v017000 (air bags). The contact called mercedes-benz of augusta at 706-860-1111 (located at 3061 washington rd, augusta, GA 30907) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

22 Air Bag problem

Failure Date: 02/09/2016

Takata recall. Notified of recall in Feb 2016, but airbags have not been fixed or replaced.


Other Air Bag related problems of the 2012 Mercedes Benz C350


C350 Service Bulletins
C350 Defect Investigations